There may have been a few issues but TSS have dealt with them in what sounds to me a very good manner, of the few issues you have had the rear shock is the worst one and still covered under warranty, which is what is expected when buying a new vehicle. It is possibly time you started taking a little more time in checking your bike over on a regular basis, this can reduce the number of problems that occur during riding and may even prevent an accident.
I have been driving company vehicles for years and there has always been 1 or 2 that seem to have got thrown together at the end of the week and always had minor niggles and others that never had a problem. Comes done to quality control and as has been said previously... the people involved
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