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Thread: Repair shop decorum?

  1. #16
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    26th July 2005 - 12:12
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    Yeah, it started doing that now as well !!


    "...you meet the weirdest people riding a Guzzi !!..."

  2. #17
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    13th March 2003 - 11:47
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    So how far did you get looking at the carbs or is that what you wanted the shop to do?

    As for the shop, Richards (there I've named him) is not one I've been to so can't comment on how good he is (I don't use shop mechanics anyway) but I do think his comments are a bit over the top. Sounds like he's got too much easy work on at the moment to be taking on a tricky one.
    Cheers

    Merv

  3. #18
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    26th July 2005 - 12:12
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    I pulled the carbs apart but they need properly setting up.
    Also some air blown through them would help.
    I cleaned the internals as much as I could.

    But she loves the bike nonetheless, just frustrated at it running roughly at present.
    It is by no means a bad bike, that's for sure.


    "...you meet the weirdest people riding a Guzzi !!..."

  4. #19
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    2nd April 2005 - 11:58
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    He's like that. I can't figure out why people swear by him. I took the Savage in there (before you helped) and was told "That bikes shot, you've thrown your money away" WTF?? This was before I had a chance to ask him anything. I give second chances but after another couple of instances - I will not go back. In fact I actively recommend people not go there.

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  5. #20
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    3rd April 2005 - 19:19
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    I took my old 250kat to him a bit, and although busy he always did his best to squeeze me in. I cant say i had any bad experiences there, maybe he was just having a bad day? It happens to all of us i guess?

  6. #21
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    3rd January 2006 - 20:34
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    Ive never had any bad experiences there either. It doesn't sound like him at all...weird.

  7. #22
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    15th September 2005 - 04:40
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    I rang him on the advice of a seller as he was the guy who serviced a bike on a regular basis ... he basically told me not to buy the bike ... was too old and really would only be a problem .. blah blah .. .any second hand bike or new bike going by some of the threads on here can be a problem!!

  8. #23
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    20th August 2003 - 10:00
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    That sounds quite typical. They spend their working lives learning how to fix things, and remain complete lacking in social skills.
    Speed doesn't kill people.
    Stupidity kills people.

  9. #24
    I survived for decades in this game without social skills - it's the customers who have changed,not me.I am polite...untill pushed - then I am not polite at all.
    In and out of jobs, running free
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  10. #25
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    9th October 2003 - 11:00
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    Yeah, but you were raised right Motu.

    I grind my teeth over having a go at vehicle workshops. I've only ever once had a falling out with a shop and that was a personality issue, which sounds a bit like is may be the same thing in this case.

    I think this guy is probably too busy to take a trouble shooting project on, but he's definitely done himself no favours by bagging bike and buyer instead of just saying, "No thanks."

    He's probably worked on a couple of older bikes with a series of cascading problems and not liked the reaction when he's handed over a bill for three times what the owner expected. But then that can be avoided with clear communication.
    If a man is alone in the woods and there isn't a woke Hollywood around to call him racist, is he still white?



  11. #26
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    26th July 2005 - 12:12
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    We would have had no problem if he said "No thanks".
    Wouldn't have even needed to state a reason for.

    I'm not the sort of person who likes going around bagging people or shops for that matter.
    If he reads this thread and gives his side and then I'd be happy with that too.


    "...you meet the weirdest people riding a Guzzi !!..."

  12. #27
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    25th March 2004 - 17:22
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    Here we go again

    It’s funny us hu-mans & how we communicate.

    If someone had said that to my wife I’d be pretty peeved.

    On the other side of it Richard is the only mechanic I’d trust to work on my bike. At least you know it isn’t the boy giving it a go. I stopped taking my bike to shops years ago & I do most things myself these days because of F’ups at big shops, but a decent mechanic is worth gold.

    Problem is honesty is often mixed with opinionated & throw in occasionally grumpy & what happened above is probably the outcome.

    I’d hate to think he lost a lot of business over an internet thread.

    Anyway I hope your wife’s bike gets sorted. If she is happy then it is a great bike for her. If it is fouling plugs do look at the needles & if the emulsion tubes are ovalised (Very little will be a problem). The 900s like to do that & it fouls the plugs (or one or two), on the LHS for some silly reason general consensus seems to be. But Suzi coils can be dicky as well. Check for hair & crap under the float needles if flooding.
    Don't you look at my accountant.
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  13. #28
    Quote Originally Posted by nudemetalz View Post
    We would have had no problem if he said "No thanks".
    .
    He's not allowd to - he advertises to offer a service and has to fullfill that offer.To say no is discrimination and has serious repercussions from the Fair Trading Act.We can say we are too busy....even if the shop is empty...we can quote a very high price or say it's not worth fixing.Any method to discourage the customer short of insult,but I have used insults in the past....better to be having a battle of words than a battle over a vehicle and who should pay for what...impounding and all that nasty shit.The motor trade is full of stories of customers who said - ''Don't worry mate,just weld it up to get me home,I'll never come back against you on it''
    In and out of jobs, running free
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  14. #29
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    25th October 2002 - 17:30
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    Quote Originally Posted by Motu View Post
    Now,you don't really want the complete story on this subject do you Merv? The standard KB process is to not tell what really went on...and not to name names,well,until someone asks that is.Most importantly never let the other side tell their story - it is the KB Way,abide by the rules please.

    Sigh, that old record again Motu. I would've thought you'd have enough worldly experience to know it's not juyst a KB thing, but a human nature thing. Bored of reading this 'KB mentality' thing or 'KB vigilanty' thing, why keep on attacking the site over these issues.

  15. #30
    It's a stuck record all right! But we are on this site are we not? This is where I see it...this is where I comment on it.Kinda like the waving threads....it's not a KB thing....but they are here...and here is where they are.Stuck in a groove man....
    In and out of jobs, running free
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