Hi
Where do I start?As I was leaving work to go to Sawyers, I got a call from Brendan, who said he understood I had some concerns. I think someone on here either works at, or knows someone well who does, at Sawyers...
I got there, and he took the time to sit down and listen to what my concerns were, and he's put my mind at ease. The issue being looked into with Yamaha should be resolved either way, in the next 2 weeks. He got Derek to loosen the oil filler cap, which wasn't cross threaded, just super tight. When he undid it, it looked relatively easy, just goes to show how much experience helps. They said it needs to be tight, since if it comes off, it's ticketsI still think it was a little too tight, but I'm happy they err'd (spelling?) on the side of caution. It came off easier without the rubber protector, but I don't think thats an option for me, since the cap scratches easily. You may remember I said I thought they slightly tore my original rubber protector (for the metal wrench in the toolkit), and slightly scratched my oil filler cap.They said they don't use the bikes tools, they have their own. I can't guarantee that it was them (although I didn't notice it until after the first service, and I'd only used it once before), so it was hasty/wrong to post that I thought they did. Either way, without me even asking, they replaced the rubber protector and oil filler cap. I wasn't expecting that, and was really suprised & appreciative.
So I guess what I'm saying is, I tend to be very hasty/impulsive, and I wrote my original post very shortly after my phone call last saturday. The good thing about being human, is you learn from experiences, and, unless I'm particularly daft, won't repeat "mistakes" in the future.
I will definitely use Sawyers in the future for any work/servicing, and sincerely hope I haven't put anyone off them, they're a great bunch.
Lol, please no posts highlighting the contrasting sentiments of my two posts, I already know![]()
Safe Riding
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