So I come in to work this morning . . .

[Guitana]

Can't say I agree with some of the put downs from you lot, 2 sides to every story and all that, ........like you never fuck up and get pissed off at yourself and the world ! oh to be perr-fect,

but you may enjoy what Albert Einstein had to say once many years ago,

"Only two things are infinite, the universe and human stupidity, and I'm not sure about the former"

Yeah she and her mates are probably in the smokoroom right now discussing your sexual orientation and from what I hear the news aint good!!!

[Grub]

The elitist ideas of IT types who forget that they're supposed to be support staff pisses me off.

You got to get on the other side sometime Fish, it can be funny and it can be really really bad.

It's not that people don't know how to do things or forget the basics, everyone does that. It's that some people have to have someone to "blame". It HAS to be somebody else's fault, they have to defend how computer-literate they are. I got shouted at yesterday as I was trying to ask certain questions that would identify the cause. The user just kept shouting me down with "I know about computers!". In the end I had to say I couldn't help. Two hours later when they rang back a little mellowed we discovered the wrong screen was being used. And yes, they had been to the half-day training course - just after xmas.

It's fun to help people who need help and say so, the others deserve all the non-identifying generic ridicule they get in forums like this. Actually they deserve to hear it, instead we are polite and helpful and vent here instead.

[Coyote]

ahahahahah excellent

I'm glad someone got it

This Wednesday ride still on? A mate of mine might come along as well

[pete376403]

After near 30 years in business machine, then IT support type roles, I've come to love the nice easy ones - like the router that was switched off at the wall cos someone has pushed a ring-binder manual in alongside a PC and flipped off the switch.

I'm paid the same for that or racking my brains on some wierdo MS Windows crapola thng. Job satisfaction - "the challenge" - is a lot less relevant to me now than it used to be.

[Curious_AJ]

HAHA! some people ARE rather dim witted, no?

[Gremlin]

Hehe, stupid customers sound like a dream compared to secretaries

not when they keep reminding you that they are paying etc etc

my favourites are the ones that don't like you much (from past dealings), so get a little shitty as soon as possible...

One wondered why a file couldn't open some data... the html and files had been split... so it obviously couldn't link. We didn't bother trying to explain that some sort of warning should have popped up before doing it.

Another wanted us to increase the mailbox size... because a message bounced back. We explained nicely that that means the receiver is full... something we have no control over... took a couple of emails on that.

The ones like cables unplugged etc... those have gotten real old. What irritates me now, is going on a call out to the residential address, because its not working/not connecting to server (wtf fucken server at home?) etc. Some clients work from home, meaning their residential connections have to be quite reliable. Then you get there... and they gleefully declare its all fine. Thanks.

btw... where are these jobs that pay squillions for support... I could do with one.

[Ixion]

At the request of the OP I have removed all personal identification (names etc) from the posts.

It is wise to remember that the Internet is not as anonymous as we might like to think.

[jrandom]

You got to get on the other side sometime Fish, it can be funny and it can be really really bad.

I post this particular troll regularly, you know. About once every two months. Just to check that the universe is still on course, and smile at the solidarity that immediately emerges amongst the forum's beleaguered techies.

In much the same way that my Yiddish heritage gives me the moral authority to tell the joke about fitting four thousand Jews into a VW Beetle, I wouldn't dare do it if I wasn't intimately familiar with the industry from both angles.

Oy vey.