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Thread: Ignored in Bike Shops?

  1. #1
    N3wbbik3r Guest

    Ignored in Bike Shops?

    I would like to ask what bike shops in Auckland people use, or have had the best service from. The reason I asked is I went into 2 shops in Auckland to look at the 250 range. I sat on bikes looked around, attempted to make eye contact with the sales people (to attempt to get there attention) But for some reason they did not seem interested in speaking to me. ( I dont think I have bad BO)
    As I am looking at purchasing a bike and gear, I would of thought I would of been a great customer to have. I am not whinging, and If they were busy I would of understood. But they werent. I will try these shops again as I am happy to give them a second chance but if again I am ignored I will look else where. I am a customer who shops purely on service, especially after sales service. Is there a secret handshake I need to be aware of to get the sales guys attention. :spudwhat: :spudwave:

  2. #2
    Yamahamaman Guest
    Quote Originally Posted by N3wbbik3r
    I would like to ask what bike shops in Auckland people use, or have had the best service from. The reason I asked is I went into 2 shops in Auckland to look at the 250 range. I sat on bikes looked around, attempted to make eye contact with the sales people (to attempt to get there attention) But for some reason they did not seem interested in speaking to me. ( I dont think I have bad BO)
    As I am looking at purchasing a bike and gear, I would of thought I would of been a great customer to have. I am not whinging, and If they were busy I would of understood. But they werent. I will try these shops again as I am happy to give them a second chance but if again I am ignored I will look else where. I am a customer who shops purely on service, especially after sales service. Is there a secret handshake I need to be aware of to get the sales guys attention. :spudwhat: :spudwave:
    Hehe
    I am extremely pleased with the service I get from Tony Rees Motorcycles in Whakatane. Not local, but the ride down makes it all worthwile.

  3. #3
    Join Date
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    I've always been looked after by Holeshots.
    And if yer looking for gear/tyres see Kerry at Motohaus tyres.
    The other shop that gave me really great service was Baycity m/c's in tauranga.
    Drew for Prime Minister!

    www.oldskoolperformance.com

    www.prospeedmc.com for parts ex U.S.A ( He's a Kiwi! )

  4. #4
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    Quote Originally Posted by N3wbbik3r
    I would like to ask what bike shops in Auckland people use, or have had the best service from. The reason I asked is I went into 2 shops in Auckland to look at the 250 range. I sat on bikes looked around, attempted to make eye contact with the sales people (to attempt to get there attention) But for some reason they did not seem interested in speaking to me. ( I dont think I have bad BO)
    As I am looking at purchasing a bike and gear, I would of thought I would of been a great customer to have. I am not whinging, and If they were busy I would of understood. But they werent. I will try these shops again as I am happy to give them a second chance but if again I am ignored I will look else where. I am a customer who shops purely on service, especially after sales service. Is there a secret handshake I need to be aware of to get the sales guys attention. :spudwhat: :spudwave:

    Wave a quadzillion dollars under their nose, then they might get the hint!
    But, in fairness to the salesmen/women, they must et a heap of wannabe's looking at and sitting on bikes. Maybe they had troubke deciding if you were a customer or a wannabe?
    Either way there is no excuse at not asking, soon sort out a customer(cash) for them to help.

  5. #5
    Join Date
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    We got our bikes from Haldanes in Mt Eden. We went to
    Red Baron to buy an R1 & an R6 - We had brought bikes
    at Red Baron before but they were'nt cost competitive so
    we used Haldanes.

    Richard,Chris and his wife at Haldanes were great. Gave
    a great deal. No hassels. and were keen to help us with
    what we wanted.

    They are a Yamaha and Ducati agent. (I noticed its an R6
    that you want)

    Mike at Mt Eden motorcycles might be worth a look as well.

  6. #6
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    Quote Originally Posted by KATWYN
    We got our bikes from Haldanes in Mt Eden. We went to
    Red Baron to buy an R1 & an R6 - We had brought bikes
    at Red Baron before but they were'nt cost competitive so
    we used Haldanes.

    Richard,Chris and his wife at Haldanes were great. Gave
    a great deal. No hassels. and were keen to help us with
    what we wanted.

    They are a Yamaha and Ducati agent. (I noticed its an R6
    that you want)

    Mike at Mt Eden motorcycles might be worth a look as well.
    Try Mike at Mt Eden Motorcycles, Haldanes is no longer a dealer in Yamaha, has now moved onto Suzuki...... Personally i deal with Colemans, havnt delt with the sales people but the mechanics (Ross and John) and parts guys (Alistar and Dan) are awesome just walk upto them and tell them what your looking for, thats what i always do.....
    See Robert Taylor for any Ohlins requirements www.northwest.co.nz
    Thanks Colemans Suzuki
    Thanks AMCC
    I use DID Chains and Akrapovic Exhausts

  7. #7
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    I've allways had good help at Cyclespot and Holeshot on Barrys Point Rd.

  8. #8
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    Funny thing is - I know most of the people in the bike shops - so get pretty good service where ever - maybe I spend too much time in them?

  9. #9
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    Quote Originally Posted by wkid_one
    Funny thing is - I know most of the people in the bike shops - so get pretty good service where ever - maybe I spend too much time in them?
    Me too - except Holeshot!
    “- He felt that his whole life was some kind of dream and he sometimes wondered whose it was and whether they were enjoying it.”

  10. #10
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    Mt Edens have treated me well, I have always found all sales people to be overly helpful if anything.

  11. #11
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    You really do have to go up and start the conversation. Most people are just kicking tyres....
    Queiro voya todo Europa con mi moto.... pero no tengo suficiente tiempo o dinero.....

  12. #12
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    Quote Originally Posted by Yamahamaman
    Hehe
    I am extremely pleased with the service I get from Tony Rees Motorcycles in Whakatane. Not local, but the ride down makes it all worthwile.
    The provincial towns seem better at service than the larger city ones. I have always found the guys at Tony Rees very helpful. I'm getting a new tyre fitted this week ready for the cold kiwi. They even helped with advice when I broke down in Feilding, looking up on their computer for the spares that I needed. These guys generate loyatly in their customer base buy giving top service.

    I think that they have a 250 in at present give them a call they have an 0800 number 0800 926 242
    They even have the only 2track dirt bike in NZ in store.
    "I think men who have a pierced ear are better prepared for marriage.
    They've experienced pain and brought jewelry." - Rita Rudner
    A man is only as big as the dreams he dares to live

  13. #13
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    Quote Originally Posted by N3wbbik3r
    I would like to ask what bike shops in Auckland people use, or have had the best service from. The reason I asked is I went into 2 shops in Auckland to look at the 250 range. I sat on bikes looked around, attempted to make eye contact with the sales people (to attempt to get there attention) But for some reason they did not seem interested in speaking to me. ( I dont think I have bad BO)
    As I am looking at purchasing a bike and gear, I would of thought I would of been a great customer to have. I am not whinging, and If they were busy I would of understood. But they werent. I will try these shops again as I am happy to give them a second chance but if again I am ignored I will look else where. I am a customer who shops purely on service, especially after sales service. Is there a secret handshake I need to be aware of to get the sales guys attention. :spudwhat: :spudwave:
    Secret handshake? Cross my palm with silver... and lots of it brudder!!

  14. #14
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    Quote Originally Posted by DEATH_INC.
    I've always been looked after by Holeshots.
    Same here, they are pretty mint

    -Indy
    Hey, kids! Captain Hero here with Getting Laid Tip 213 - The Backrub Buddy!

    Find a chick who’s just been dumped and comfort her by massaging her shoulders, and soon, she’ll be massaging your prostate.


  15. #15
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    I have ranted on this subject before in the "Worst bike shops thread". Needless to say, Motomart still ranks up there (down there). One day I will push a Ducati out the door just to see what happens!

    It all starts with people that may understand bikes but not customers.
    "Standing on your mother's corpse you told me that you'd wait forever." [Bryan Adams: Summer of 69]

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