Alternatives to AA?

[Steam]

I called the AA just now, and asked them the specific question about motorcyclists having to carry spare tyres, and the guy put me on hold and asked the team leader and he said "if someone here said they wouldn't come out for a bike, then they certainly need some retraining in our policies".
He confirmed the AA do indeed come out for punctures, and your bro should ring the AA and seek an apology and a refund.
Interesting eh??

[Steam]

He's also had his whiskey bottle full of spare petrol explode in his backpack on the road from Havelock North....

That's just stoopid, sticking petrol in a glass bottle.
Get a metal Kathmandu fuel bottle, they only cost $10.

[surfer]

Go that dude on the scooter, very impressive.

[Cynos]

I called the AA just now, and asked them the specific question about motorcyclists having to carry spare tyres, and the guy put me on hold and asked the team leader and he said "if someone here said they wouldn't come out for a bike, then they certainly need some retraining in our policies".
He confirmed the AA do indeed come out for punctures, and your bro should ring the AA and seek an apology and a refund.
Interesting eh??

Cheers mate, good to know.

[buellbabe]

Yes that is good to have confirmation ;-)
I am one of those people that only has good things to say about the AA. Been a member for about 15 yrs...

Here are just 2 examples...

My boyfriends Triumph shit itself in the middle of nowhere...AA sent out a truck to pick it up and take it to a safe place to store it and pick up from.

I broke my drive belt last year ( in the middle of nowhere cos thats always where these things happen! ) and the truck took me AND bike all the way home... Maramarua to Manurewa! I did have to pay a small fee since it was such a long way but it was a pittance considering the circumstances.

Since then AA have introduced an upgraded membership for which there are NO limits. They will pick you up from wherever and take you to wherever for NO cost.

Also, and this is a bit off topic... AA insurance have just paid out for a BRAND NEW helmet on my house & contents policy...

[vifferman]

AA insurance have just paid out for a BRAND NEW helmet on my house & contents policy...

Stolen, or broken?

[Freakshow]

Just out of curiousity have any of these calls been about thier standard policy or the advance policy?

When I was in the AA shop last they stated that my standard policy doesn't cover me on the bike. However the advance policy would??

[Steam]

Just out of curiousity have any of these calls been about thier standard policy or the advance policy?

I asked about the standard policy, dunno about any others.

[buellbabe]

Stolen, or broken?

The helmet was broken. All they needed was a photo. They don't usually cover helmets as their reasoning is that the helmet is a bike accessory and should be covered by a riders bike insurance.
So I asked why they were happy to cover bike jacket, gloves, trou and boots???
They thought about it and agreed to cover it.

As for a policy not covering a bike!!!! What the? Sounds like they need to update their operator training schemes. Obviously all staff members are not on the same page...
Membership covers ALL the vehicles you own and you can call them out for friends and family as well so long as YOU(the member) are there WITH the vehicle. That has always been my understanding of the AA roadside assistance.

And when I upgraded to the advanced I repeatedly asked the staffmember... "any of my vehicles?? from anywhere to home or my mechanics place???" YEP.

[jetboy]

g'day with insurance policies taken out through my office I can offer you an alternate roadside sos product. $39.95 a year covers you on any motorcycle you are riding or pillion on, $59.95 extends that cover to any car you are driving or passenger in. if you would like to know more PM me

[gw555]

As for a policy not covering a bike!!!! What the? Sounds like they need to update their operator training schemes. Obviously all staff members are not on the same page...
Membership covers ALL the vehicles you own and you can call them out for friends and family as well so long as YOU(the member) are there WITH the vehicle. That has always been my understanding of the AA roadside assistance.

And when I upgraded to the advanced I repeatedly asked the staffmember... "any of my vehicles?? from anywhere to home or my mechanics place???" YEP.

The AA told me you are only covered if you have the AA plus card (the gold card). I have called them out for my bike and got it picked and taken to
TSS in Lower Hutt.

If you have the gold card then they will cover ANY vehicle you are driving.

[Steam]

The AA told me you are only covered if you have the AA plus card (the gold card). I have called them out for my bike and got it picked and taken to
TSS in Lower Hutt.

If you have the gold card then they will cover ANY vehicle you are driving.

That's in the standard policy too. STOP READING THIS THREAD if you want a proper answer from people who know WTF they are talking about, and actually call the AA today with a list of questions. Things change.

[ynot slow]

good to hear aa cover bikes,didn't realise that,i'm thinking of upgrading my aa cover to total as well.i.e break down anyplace they get you home,as doing sth island trip soon,had honda accord shit the top tank in hastings in jan,cost over $320 to tow into palmy from hastings to fix(no accomodation in area that weekend clapton concert,which was fucking great)and with auckland anniversary weekend n.z closed down on the monday,still was going to stay in p.n. then couple weeks ago car written off.

[Colapop]

AA DO cover motorcycles. The standard membership doesn't, but if you have AA plus then they will come out and at the very least will transport you and your bike to a location of safety. And being that they are mechanics they may be able to help.

[Squiggles]

std membership covers you but not if you're more than 100k's from home (they do a call out, but you dont get the free tow home / put up for the night if you're that far away), which you do with aa plus, thats what i was told when i went plus a year ago at least...