BP pump policy

[sinned]

Reported on news that from today BP will only turn on the petrol pump after the attendant has viewed the car has a registration plate fitted. This is all to do with those who arrive without plates fitted and drive away without paying.

How will this affect us filling up bikes; if the cameras can only see the front of the bike? I am interested to hear of what happens over the next few days as bikes line up for filling at BP.

[Grub]

I refuse to use any service station that requires pre-pay - at any time of the day or night. The Paremata Mobil has pre-pay at night, we have stopped using them at any time

[Albino]

Hey BP, if you had staff on the forecourt helping customers then you probably wouldn't need to do this.

I'm with Grub on this, prepay loses my business.

[Devil]

Meh, who needs help to use a bowser.

I've never had to pre-pay at a so called pre-pay station, usually eye contact with the person behind the register is enough.

But primarily I aim for Mobil anyway, with eftpos at pump.

[Dargor]

I work at a shell station, if we see someone without plates we stop there pump and tell them they have to pre-pay.

When on prepay if someone asks us to let them full up we authorize it and there's no problem.
I cant understand why people are so scared of prepay, i had some guy almost in tears over it.

If people didnt steal from us we wouldnt have to do it, but with prims about, what would you do .. thats legal.

[Usarka]

I doubt most people are "scared" of prepay youd have to be right poofter. But i'm another who cant stand it. some of us are busy and its a pain in the arse having to wave your arms at the gimp behind the till who has a busy forcourt and 4 paying customers to contend with. You don't see any shops making you prepay before you go in and get your shoes or whatever.

But yep you are entitled to implement pre-pay but realise that you lose business over it whever you agree with the customers rationale or not.

might get a licence plate bpcunts see if they turn the pumps on for me. im sure shell would bahhahahaha

[Krusti]

Don't have a problem with pre pay as such but do have one with stations that require you to stipulate how much you want!

"I want to fill my car up"

"How much?"

"I don't know"

Was a real problem in our old Chev Statsman which had a fuel gauge that only ever went down to half, buggered if I know!

Called in to BP Cambridge one night, handed over my BP fuelcard and they still wanted to know an amount, I left!

[Conquiztador]

Take a few things in to account:
- They are paid minimum wages. From $11.25 to about $13/h
- There is almost no profit in petrol. Honestly!! We are talking about cents here.
- If someone leaves without paying it is the ones working that get the shit.
- They work (for those minimum wages) night time to feed their families while we sleep.
- If you have ever worked in a service industry you know how much one azzhole customer can destroy a whole day.
- The rising rate of station robberies night/day time is something they have to live with all the time.
- If you are in such a hurry that you do not have time to go up and say: "Hi, I would like to fill up my bike. Probably be $30. Is that OK?" then you should learn to do some time management. We are talking about 30 seconds of your life here...
And lastly, if you are in a pissed off mode, why take it out on a 20yo that is only there to try to save enough $$'s to buy their first bike? Shit, you might even change their mind when they realise that bikers are bigheaded non-considerate azzholes.

Learn to be a little more friendly. A smile goes a long way!

OK, I get off my box.

[u4ea]

If I want gas and its on prepay its no big deal..I just do whats necesary..no-one bitches about the discounted prepay fuel dockets from the supermarkets do they!!!!!

[Oakie]

I like my local service station (Mobil Queenspark). I rock up, fill my bike myself with no-one asking to fill it themselves or saying I shouldn't sit on it and fill at the same time. Then I walk in with my helmet and dark glasses on and they give me a smile and a nice greeting as they take my money from me.

[Paul in NZ]

Yeah - its a pain but thats the way it is. Too many other things to get stressed about in life to worry about it....

[sAsLEX]

Take a few things in to account:
- They are paid minimum wages. From $11.25 to about $13/h
- There is almost no profit in petrol. Honestly!! We are talking about cents here.
- If someone leaves without paying it is the ones working that get the shit.
- They work (for those minimum wages) night time to feed their families while we sleep.
- If you have ever worked in a service industry you know how much one azzhole customer can destroy a whole day.
- The rising rate of station robberies night/day time is something they have to live with all the time.
- If you are in such a hurry that you do not have time to go up and say: "Hi, I would like to fill up my bike. Probably be $30. Is that OK?" then you should learn to do some time management. We are talking about 30 seconds of your life here...
And lastly, if you are in a pissed off mode, why take it out on a 20yo that is only there to try to save enough $$'s to buy their first bike? Shit, you might even change their mind when they realise that bikers are bigheaded non-considerate azzholes.

Learn to be a little more friendly. A smile goes a long way!

OK, I get off my box.

Yeah but you go in.

The old bit behind the counter is a little confused with the Credit card you hand her and takes 5 minutes to charge the 20 bucks you think you will need.

You fill up, bugger only 15 went in.

Go back in to get the card refunded the unused amount. 10 minutes later you are still there as she is confused, the foreigner next to her is no help, so you suggest just giving you the cash, that takes another 5 minutes.

30 seconds? Where you work that?

EDIT not a mom and pop store in the wops, but the big mobil on Wairau at 4 in the afternoon!

[Krusti]

My gripe was that I had a BP fuelcard, my personalised plate on car is the same as the surname on card and I have my drivers licence. Fill it up please.

Still wanted an amount!

Any other time eye contact gets the pump fired up, if not a friendly wave works. I don't have a problem with this.

[ceebie13]

How will this affect us filling up bikes; if the cameras can only see the front of the bike?

Hey Dennis... practice your slow speed manouevering skills mate and do a couple of laps of the forecourt in varying directions beforehand so that the camera(s) get a good glimpse of your rego. That'll piss em off.

I cant wait to see what happens when a whole posse of bikers arrive en mass to fill up...

But I've already seen a notice on the pumps at BP Upper Hutt which states that the attendant must "authorise" the pump use. As yet I have had no problem with refusal due to no visible (front) plate. Probably cos I've been in the cage!!

Interestingly though, if it became an issue, a KB boycott of BP stations could be an idea. Bikers are by nature an honest and friendly bunch and I'm imagining the loss of their custom might just make BP think twice.

God help us if all the petrol companies jump on the bandwagon though.

[Conquiztador]

Yeah but you go in.

The old bit behind the counter is a little confused with the Credit card you hand her and takes 5 minutes to charge the 20 bucks you think you will need.

You fill up, bugger only 15 went in.

Go back in to get the card refunded the unused amount. 10 minutes later you are still there as she is confused, the foreigner next to her is no help, so you suggest just giving you the cash, that takes another 5 minutes.

30 seconds? Where you work that?

EDIT not a mom and pop store in the wops, but the big mobil on Wairau at 4 in the afternoon!

My gripe was that I had a BP fuelcard, my personalised plate on car is the same as the surname on card and I have my drivers licence. Fill it up please.

Still wanted an amount!

Any other time eye contact gets the pump fired up, if not a friendly wave works. I don't have a problem with this.

If on bike: Go up to counter, leave helmet and say: "I want to fill up, not sure how much, but keep the helmet until I done".

If car: " Hi, I want to fill up. Not sure how much, but here, hold on to my driving license until I am done"

Always works for me!