BP pump policy

[avgas]

Bah petrol is petrol. Unless i have a problem with the gas itself "Petrol Stations" wont lose my customer.
They stopped being "Service Stations" back in 98. Think of it like a coke machine, would you not buy the coke if the backlight didnt glow?

[TRAINING WHEELS]

wheels... our system has just been altered so that it beeps when on prepay. only had it going like that last night, by the time i left at 7 [prepay starts at 6] my new co worker had it echoing in his head. and he had to put up with it till 10. it also beeps whenever you pick up a sale... nearly drove me nuts! sure its good if you are away from the counter, but damn annoying any other time. i take it you run provenco? how do you find it?

with the new changes that have been installed, the pc crashed the first morning and was down for at least an hour, the fuel discounts only work for one login, and now we have to type in the amount for cash, instead of just hitting the cash button like before. we did have task until last xmas, and i miss it. was so much better!! i actually grabbed our old terminal from the skip and have it sitting in my room, lol.

what bp are you at?

Damm pre pay at 6pm ouch...With authorisation i dont go to pre pay. Im also guessing you are a private owned site (task base went out years ago for us). We are running on 8850 system the new systems dont come to us till late november as they will be tested at private sites so they can iorn out all the bugs ( my site will be last :-( )
Im a Connect site in auckland but wont go into where we run 24hrs and the beeping drives me and my team insane our beeping is set to go of every time some one picks up and at 220 + customers an hour it drives us all nuts

[sunhuntin]

yep. my boss owns the 4 bps in town... im at the best *in my opinion!* lol.

man, blow listening to the beeping all day every day! would do my head in!! i remember once i had a petrol flap that beeped the whole time i was out there... i hate repetitive noise [like a clock ticking] so putting $90 worth of gas into a beeping car... bloody hell!

by new system, do you mean provenco? im unfamiliar with 8850... is that touch screen as well?

i went to paeroa not long after i started working there, and went to as many bps along the way as i could find, asking what they thought of provenco, and every single one hated it and reported problems.
i took the info back to my senior staff, but they didnt listen. so far this year we must have lost about 3 days of trading because of it. we are only a small site, with 5 91, 3 95 and 2 diesel, plus lpg, but we are also very busy. only time we are quiet is when we are closed.

im hoping, if you mean provenco, that the problems we have had, will be fixed by the time you get it. we lost pump #1 when it was put in, cos of the system. so we start at 2, lmfao. gets really confusing sometimes.

is it hard to keep track of whos got what? i look at the connect in palmy when we go past, and wonder how they manage sometimes... 20 pumps, with 3 different grades on each, plus car wash and lpg. even our biggest site doesnt have that many pumps.

[TRAINING WHEELS]

!

by new system, do you mean provenco? im unfamiliar with 8850... is that touch screen as well?
i went to paeroa not long after i started working there, and went to as many bps along the way as i could find, asking what they thought of provenco, and every single one hated it and reported problems.
i took the info back to my senior staff, but they didnt listen. so far this year we must have lost about 3 days of trading because of it. we are only a small site, with 5 91, 3 95 and 2 diesel, plus lpg, but we are also very busy. only time we are quiet is when we are closed.
is it hard to keep track of whos got what? i look at the connect in palmy when we go past, and wonder how they manage sometimes... 20 pumps, with 3 different grades on each, plus car wash and lpg. even our biggest site doesnt have that many pumps.

No the 8850 is the one that came to company sites after task base left over 5 years ago. The touch screen wont be in untill late this year.

I have heard there are issues with the new system and that is why smaller sites will have them installed first so us giant sites dont have to many isues ..hopefully none

Yep we have 3 grades on each pump too also a independant truckstop (not many issues there) LPG auto & bottle, no carwash as on tank water.
Us bigger sites run with alot more staff currently I manage over 40 but its not to say we find it easy at the best of times. I spend alot of my day with my team on the POS it gives them support and time to do other tasks. The beeping drives all our head in

[quickbuck]

The best defence is a good offence...... just dont tell the Air Farce.

Hey, not our fault some bint can't even sell some planes!

[rphenix]

If I want gas and its on prepay its no big deal..I just do whats necesary..no-one bitches about the discounted prepay fuel dockets from the supermarkets do they!!!!!

Maybe they should before we end up like the Americans and their stupid rebate schemes and "clauses" the companies use to wriggle out of agreed discounts.

Anyway I prefer shell in my vehicles (find it goes further with the new additives) and dont like to mix fuel so no collecting discount vouchers for me