I've just received my new bike (900SS) from Emoto and think it's worth a bit of public thank you for the service.
For those that don't know, Emoto is Christchurch based and (I think) deal in imported bikes from Japan, mostly european bikes from what I've seen.
Anywhoo, I bought the bike thru Trademe and due to a bit of luck got it at a very good price, however despite the low sale price Emoto have given me better then excellent service.
The bike is better than descibed, ie, immaculate, it's been serviced, wof'ed and provided with an MR2A form which I converted into a rego plate without any hassles. Throughout the buying / shipping process Peter at Emoto has always responded promptly, helpfully and enthusiastically to all my email queries.
Emoto also provide a 48 hr warranty on bikes bought unseen, you get to ride the bike and have 48 hours to advise of any faults. They even have a local service agent (The bike Surgery) which I certainly would rate as a very good workshop.
Transport was via Biketranz and yet again they have provided top service, what more can you ask for?
In summary, I'm rapt and could not have asked for any more or better service.
Go emoto!!!![]()
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