Free engine oil with a catch...

[The Pastor]

I didnt get asked for my name or address, so how are you going to do the draw?

[Freakshow]

I didnt get asked for my name or address, so how are you going to do the draw?

HONESTY

I am done!

[Taz]

Done. Hopefully if you do start a buisiness you don't employ a young parts guy who just doesn't give a shit and undoes all your good work by providing crappy service. If you do then you'll just be like all other auckland shops and won't get my money. I will travel the extra distance to Hamilton for good service and regularly do. You only get one chance with most customers and the difference could be just a phone call telling them their bike is ready or their part is in rather than them having to call you repeatedly only to be told by the school leaver on the phone "uh I dunno? I think it's here/ready" while you can tell he's really thinking "just stop bugging me" Service is everything! get that right and you'll kick arse.
Andy.

[Scouse]

Done...................

[nudemetalz]

I've done.

Great survey !!

[ArcherWC]

done, friendly service, also a good range is a must form me, i very rairly leave a bike shop without something i didnt really need, just cause its cool etc. When I want something, I usually want it right away and dont really care about cost. I would rather buy local than online if the backup support is there

[Bruiser]

Done, don't worry bout the oil, use only genuine HD in the wideglide.

Good luck with the venture!

[Clivoris]

Done. I will buy online if there is significant price advantage but prefer to go to a shop with SERVICE.

[cave weta]

Sweet - Glad to help! And my recomendation! - sell dirtbike stuff- people break it more often and tend to replace helmets and apparel more often!

[limmy]

I didnt get asked for my name or address, so how are you going to do the draw?

I'll get PM the person who wins the draw and sort out the details later. I don't need contact details for everyone. Just the person that gets the oil.

[limmy]

Sweet - Glad to help! And my recomendation! - sell dirtbike stuff- people break it more often and tend to replace helmets and apparel more often!

That occured to me as well...although it seems according to the survey most bikers ride sports bikes. But I can see the logic.

After looking at the results from this survey I think I'll probably need a couple more surveys closer to the time to sort out what type of products I'll actually have.

[The Pastor]

I'll get PM the person who wins the draw and sort out the details later. I don't need contact details for everyone. Just the person that gets the oil.

how do u know who wins?

[AllanB]

re on-line - I frequently buy on-line from the USA - and it is mainly stuff that I can get right here, however I can often get it including shipping from American cheaper. I have no idea what margins are in NZ, but I can tell you I can probably buy some items on-line cheaper than the wholesales sell them to our dealers.

Example - a pair of yoshi slip-ons for the Hornet 900 - local quote NZ$1600, on-line shipped to my door NZ$850. Bastard of a shame I don't have the $850 spare

[limmy]

Done. Hopefully if you do start a buisiness you don't employ a young parts guy who just doesn't give a shit and undoes all your good work by providing crappy service. If you do then you'll just be like all other auckland shops and won't get my money. I will travel the extra distance to Hamilton for good service and regularly do. You only get one chance with most customers and the difference could be just a phone call telling them their bike is ready or their part is in rather than them having to call you repeatedly only to be told by the school leaver on the phone "uh I dunno? I think it's here/ready" while you can tell he's really thinking "just stop bugging me" Service is everything! get that right and you'll kick arse.
Andy.

THanks for the top tip. 'Tis is true. I can never understand why they don't call you when you get your stuff.

[limmy]

re on-line - I frequently buy on-line from the USA - and it is mainly stuff that I can get right here, however I can often get it including shipping from American cheaper. I have no idea what margins are in NZ, but I can tell you I can probably buy some items on-line cheaper than the wholesales sell them to our dealers.

Example - a pair of yoshi slip-ons for the Hornet 900 - local quote NZ$1600, on-line shipped to my door NZ$850. Bastard of a shame I don't have the $850 spare

Yea. The shops really get ripped off by their distributors.