Yeah, what NinjaNanna is saying is very reasonable indeed.
There are quite big differences between different DOT ratings on brake fluids. I'd go and have a chat with the manager again and tell him matter of factly (and calmly) that you believe they have made an honest mistake. If he's not willing to even consider the possibility ask him what he think has happened - how this thing could have come about. Unless he has something a bit more insightful than "they're out to get ya" I'd tell him that you'll take legal advice on the matter - and that no matter what happens, word gets around. Chch is not that big and there are plenty of other bikeshops.
Oh, and it's always worthwhile having a chat to other mechanics and ask for their professional opinion on the matter (of course leaving out the bikeshops name). And even better if you can get a written and signed statement from one.
It is preferential to refrain from the utilisation of grandiose verbiage in the circumstance that your intellectualisation can be expressed using comparatively simplistic lexicological entities. (...such as the word fuck.)
Remember your humanity, and forget the rest. - Joseph Rotblat
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