Best bike shop?

[fireball]

in the next month or so when i get Rawberry back and sell her skanky ass I will be looking to buy a brand new bike and gear.

So where is the best bike shop to buy from? in regards to good customer service quick service and return and all out support?
i have purchased my previous bikes from one store and been a loyal customer for the past few years but i have been let down with this last bike and am considering shopping else where

so any reccomendations?

[jrandom]

i have been let down with this last bike...

You bought it from the shop as a second-hand bike and it's had a number of mechanical problems since, all of which the shop has fixed at their expense under the warranty they provided, yes?

I wouldn't blame the shop for the fact that the bike's a lemon. I don't really see how they could have sensibly been expected to somehow test it and/or pull it to bits pre sale to discover the likelihood of the various issues you've encountered.

[fireball]

You bought it from the shop as a second-hand bike and it's had a number of mechanical problems since, all of which the shop has fixed at their expense under the warranty they provided, yes?

I wouldn't blame the shop for the fact that the bike's a lemon. I don't really see how they could have sensibly been expected to somehow test it and/or pull it to bits pre sale to discover the likelihood of the various issues you've encountered.

upon talking to a previous owner of this bike and a well trusted mechanic this last issue could have been avoided and not to mention the amount of chasing i have had to do to even get the bike fixed they have had it over a month and i called yesterday and the bike is still in bits.....

[jrandom]

upon talking to a previous owner of this bike and a well trusted mechanic this last issue could have been avoided and not to mention the amount of chasing i have had to do to even get the bike fixed they have had it over a month and i called yesterday and the bike is still in bits.....

Fair enough, then.

I would say, though, that if you're planning on buying a brand new bike next, it probably doesn't really matter much where you get it from. The bike almost certainly won't break, and even if it does, being backed by a factory warranty rather than a shop warranty should ensure timely remedy.

Just shop around and go for the best deal you can get on bike price and/or sweeteners like discounts on any gear you buy from them at the same time.

Edit: Oh, and get Suz to do your haggling for you!

[Joni]

So where is the best bike shop to buy from? in regards to good customer service quick service and return and all out support?

Street and Sport in Chch....

Fly down, get the bike and road trip back North! yay!

Good luck!

[jrandom]

Street and Sport in Chch....

Fly down, get the bike and road trip back North! yay!

I very much doubt that a Christchurch bike shop could give Kat enough of a good deal to make it worth her while to spend money on a plane ticket, ferry ticket and petrol to retrieve the bike, not to mention the fact that she's still a new rider who's quite tentative on the open road.

And if they happened to have just the second-hand bike that she was looking for, in my experience, Biketranz is always a significantly cheaper option than flying down to the SI and riding a motorcycle back using the ferry.

[fireball]

I very much doubt that a Christchurch bike shop could give Kat enough of a good deal to make it worth her while to spend money on a plane ticket, ferry ticket and petrol to retrieve the bike, not to mention the fact that she's still a new rider who's quite tentative on the open road.

And if they happened to have just the second-hand bike that she was looking for, in my experience, Biketranz is always a significantly cheaper option than flying down to the SI and riding a motorcycle back using the ferry.

yeah that is very true but.... good excuse to go see the old man get the first service and learn to ride open road on roads i know... its almost tempting... almost

[Joni]

Dont be so serious all the time Dan... I was just giving a light hearted, yet slightly impractical option!



edit: Although I stick to my guns... Glen and the guys at Street and Sport are the best.

[Usarka]

I'm deadly serious and don't call me shirley.

is it a new bike or a second hand you are after? If new then the make you're after will narrow down your choices somewhat.

[Sanx]

I've had three bikes from Cyclespot Honda in Takapuna (two new, one very slightly used) over the past three years, and have not the slightest complaint with them. I used to think they were pretty lousy at calling to say a bike was ready to pick up following a service, but then we found they had my old mobile number.
Grant Woolford and Grant Taylor are both good guys to deal with, the workshop's pretty efficient and the range of gear they've got isn't bad either, though I like Rev'It clothing, Sidi boots and Shoei helmets so generally get mine from Motomail. If I was in the market for another Honda (the '08 Blade's still kinda tempting) then I'd definitely be back to see them.

[James Deuce]

I want Gender biased bike shops.

I want blokes and chicks to be able to go into a shop without feeling threatened.

Bike shop chicks are so competitive they frighten me.

Give me a grunting spares bloke over a chatty woman any day!

Paint the boy shops blue and girl ones pink and then we should designate roads, trails, and beaches based on gender too, then we don't have to pretend to like each other.

[fireball]

so where is the best bike shop to buy from?

[crazybigal]

would that not come down to what brand you want to buy?
like i know a good honda dealer and i know some shitty ones.

[fireball]

would that not come down to what brand you want to buy?
like i know a good honda dealer and i know some shitty ones.

i will be looking at buying a suzuki..... although i will be looking at other options if anyone knows of a good solid 250 cruiser made by another company
(not a hyo)

[jrandom]

so where is the best bike shop to buy from?

In Auckland, it's more a matter of who not to buy from.

All the bike shops are quite good, with the exception of Red Baron and Cyclespot, who both seem to provide consistently bad customer experiences.

Just rattling some off the top of my head, I have either personally had or know someone first-hand who has had good experiences with Holeshot, Mt Eden, Haldanes, Colemans and Henderson MC.