Aggghhh - I dropped it

[Tank]

Not my bike - just my helmet.

I wasn't impressed with the sharp ratings my helmet received and I was hoping to change my helmet come spring anyway (when I had some more $$$ available). But I wasn't wanting to be forced into changing it now - esp. with a ton of big bills coming up

Anyway - In the garage, when to get helmet off top shelf (note to self now store helmet on low shelf), and caught a scarf that was there for really cold days - causing the helmet to fall about 6ft onto concrete floor.

Made a sound that could best be described as 'not good'.

I look on here and found that it can normally be claimed on household insurance - so I call my insurers BNZ Premier care.

Process went like this:

Me: I fucked my helmet - help!
Them: Can you a bike shop to check it out.
Me: Yup (Jumps on bike and goes to Cycletreads - returns with letter)

Call them again - they answer in 2 rings - I give them the case number
Them: Can you read the note please
Me: Reads note
Them: Please hold while we call cycletreads and make sure its a business (Place me on hold for 1min 30 sec)
Them: That's fine Tank - all approved for full replacement value less $150 excess. I know that you need to get a new helmet quickly so Ill fax this approval to them now - it will be at the shop waiting for you when you get there.

Whole process once I had the letter took less than 4 mins - Now thats AWESOME service!!!!

So lessons for the day:
1 - Keep helmet on low shelf
2 - Claim on house hold insurance if you do something stupid
3 - Use a really great insurance company - I can fully recommend BNZ


As for what helmet - I loved the look of the Nolan flip face - and I saw that a new one was coming out in the next couple of weeks - so talking to Cycletreads to get me the new Nolan N103 - looks an awesome helmet. Ill post a review in the appropriate section when it arrives.

[Mikkel]

So lessons for the day:

2 - Claim on house hold insurance if you do something stupid

Yep

Your experience echos the ones I've had with State both times I trashed my riding gear.

[klingon]

Not my bike - just my helmet...

Whew! I thought for a moment you'd scratched some of that lovely chrome!

Helmet... whatever... it's only protecting your head.

[Tank]

Yay for cycletreads - called and told me they would have the helmet sent overnight and it will be there by lunch time tomorrow.

And now I cant get a chance to pop out of work to get it.

So I have to wait for Saturday. bugger

[HenryDorsetCase]

Not my bike - just my helmet.

I wasn't impressed with the sharp ratings my helmet received and I was hoping to change my helmet come spring anyway (when I had some more $$$ available). But I wasn't wanting to be forced into changing it now - esp. with a ton of big bills coming up

Anyway - In the garage, when to get helmet off top shelf (note to self now store helmet on low shelf), and caught a scarf that was there for really cold days - causing the helmet to fall about 6ft onto concrete floor.

Made a sound that could best be described as 'not good'.

I look on here and found that it can normally be claimed on household insurance - so I call my insurers BNZ Premier care.

Process went like this:

Me: I fucked my helmet - help!
Them: Can you a bike shop to check it out.
Me: Yup (Jumps on bike and goes to Cycletreads - returns with letter)

Call them again - they answer in 2 rings - I give them the case number
Them: Can you read the note please
Me: Reads note
Them: Please hold while we call cycletreads and make sure its a business (Place me on hold for 1min 30 sec)
Them: That's fine Tank - all approved for full replacement value less $150 excess. I know that you need to get a new helmet quickly so Ill fax this approval to them now - it will be at the shop waiting for you when you get there.

Whole process once I had the letter took less than 4 mins - Now thats AWESOME service!!!!

So lessons for the day:
1 - Keep helmet on low shelf
2 - Claim on house hold insurance if you do something stupid
3 - Use a really great insurance company - I can fully recommend BNZ


As for what helmet - I loved the look of the Nolan flip face - and I saw that a new one was coming out in the next couple of weeks - so talking to Cycletreads to get me the new Nolan N103 - looks an awesome helmet. Ill post a review in the appropriate section when it arrives.

hmmmmm.

I have a Shoei that I replaced because when I slid down the track at Levels it scratched the shit out of it.... because it went thru the gelcoat I thought "well that ain't gonna pass scrutineering": since I was at a track day (sorry "rider skills improvement day") then it should be covered..... shouldnt it?

[Tank]

I cannot see why not - its only a phone call and probably worth the effort.

[Nordy]

i have seen someone have a car replaced from crash damage at a track day, cant see a helmet being much different.

[cs363]

hmmmmm.

I have a Shoei that I replaced because when I slid down the track at Levels it scratched the shit out of it.... because it went thru the gelcoat I thought "well that ain't gonna pass scrutineering": since I was at a track day (sorry "rider skills improvement day") then it should be covered..... shouldnt it?

I suspect the fact that it was damaged on a race track (i.e closed course - not a public road) that they will use that as an out, especially as I'm guessing you would have signed a release to the effect that you were riding at your own risk? However, this of course only applies if you tell them the truth.....fairly uncommon when it comes to insurance claims! lol
Hopefully I'm wrong about this for your sake.

[Swoop]

The Nolan 103 looks quite nice! Retractable sunnies and all that jazz. There is a bit in the gear section about it, but I look forward to hearing your impressions.

Did the scarf suffer any major damage in the accident?