My front brake has been squeaking badly for a while (common with these bikes) so I emailed the workshop yesterday afternoon to see what they could do. This is not a warranty issue, brakes worked fine.
Within 5 minutes I had a reply..."bring it in tomorrow and we'll see what we can do"
Dropped it off this morning, they rang me back at 10:30. All done, cleaned front and back brakes, applied anti-squeal. NO CHARGE.
And the squeal is completely gone.
What more could you ask ?
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