Outstanding customer service in the bike industry

[El Dopa]

I'd like to take this opportunity to belatedly thank Ricky ay Mt Eden Motorcycles for pulling out all the stops to get my scoot back on the road by close of play Christmas Eve.

That was excellent customer service, and more than makes up for a small problem I had with them at an earlier date.

They therefore get my recommendation, for what it's worth.

[StoneChucker]

Yep, they said when summer starts and people get out on their bikes more often they find problems/faults that need fixing. So the shops can get busy.

Sawyers was the first shop, its not really their fault they are busy. In fact being that busy probably means they do good work (I have not had a problem with them in the past)
But maybe they need more staff and storage space if they are that popular.

Thats my fault, I insist that when they have my bike stored in the shop, that NO other bikes are within a 3m radius all around it.

It'll be out tomorrow, and they'll have space for about 10 bikes instantly

Dave.

PS: haha

[Skunk]

No, I think yours might be later because there's no more for mine till the 24th...

[merv]

I know I've been guilty in the past couple of weeks of not having the brain engaged. (Sorry Merv!)

No worries. My problem was that I am still on holiday and you guys just need to make sure my prime contact number in your computer is my home number and you can leave a message on call minder if I'm not there (even when I'm at work its probably still the easiest way to make sure I get messages). I figured this out because the courier pack had my work number on it. Turns out Mike had rung my work number and left a message when our bits arrived but I haven't been bothering dialling into voicemail while I'm away. So in the end after what seemed like more than enough time I rang to see what had happened anyway and first day you were away and no-one seemed to know. Next day all was sweet and I collected our stuff.

[Ramius]

GO WELLINGTON MOTORCYCLES

Would buy a motorcycle of you guys anyday...that I can afford it. But I brought one last year so that counts!

[Stevo]

I tend to have my fav motorbike places too. I think I must piss mechanics off sometimes with my barrage of questions. Generally they don't seem to mind tho cos as long as I'm not interfering with them working they love their bikes like I do....