Discussion on Quasi Gear from Wellington Gear Thread

[PirateJafa]

Finally I will add the comment that a sales pitch that consists of bagging other peoples products doesn't sit well with me. ...
That said, I've seen your gear and I think (as I said previously) that it looks well made, stylish and offers good value for money - that should be your selling points, not the perceived or real faults of your competitors.

He has to stick to that, because he can't use the reliability of his gear as a selling point.

Unless you're rich enough to buy new gear every four months, I wouldn't recommend Quasimoto to anyone.

[The Stranger:Me]

He has to stick to that, because he can't use the reliability of his gear as a selling point.

Unless you're rich enough to buy new gear every four months, I wouldn't recommend Quasimoto to anyone.

I note you mention this in another thread. In that thread I asked you what happened. You didn't answer.

Would you care to?

Note my post, I have found his gear to be very good in service and just bought another jacket from Quasi, it also appears well made and comfortable etc.
I hope NOT to test this one out though.

[Quasievil]

Unless you're rich enough to buy new gear every four months, I wouldn't recommend Quasimoto to anyone.

You of course dont have to recommend it at all, I certainly dont expect anyone to, but thats a strong comment and I suspect you have a good reason for saying this, I think however you could elaborate a bit as to why?
I dont know of a situation that would justify a remark like that. But as always interested to hear you out.

[PirateJafa]

I note you mention this in another thread. In that thread I saked you what happened. You didn't answer.

Would you care to?

Sorry, missed your reply to that other thread.

Long story short I suppose is the best way.


First off, you buy a pair of Quasi's Kevlar Sliderz.

Second, watch as just four months and less than two thousand k's of riding later then start falling apart.

First one large rip. That's okay, I repair that. Then suddenly others start appearing in other areas over the next couple of weeks. Soon they are held together more by luck than anything else.

Not being the sort of guy to rag on someone in public without first giving them a chance, I PM Quasi for his thoughts.

He replies that either I've crashed in them or I've jumped into a vat of battery acid or similar causing "fabric melt"

Well fucking bollocks.

I bought these after my last crash, which was in a pair of normal jeans, to "protect" me a bit more.

I suppose it's ironical then that the $60 pair of Farmers jeans are less damaged by a 100km/h highside after four years of hard wear than a pair of several-hundred-dollar Quasimoto jeans after four months of light use.

For the record, I have not crashed in the jeans, nor have they encountered anything harder than one day of dirtbiking and one cycle in the washing machine. I was careful with them as they were my "good" jeans - the only pair respectable enough to wear to work.

I'll go back to the $60 cheap jeans and some knee armour - it looks like they're more likely to actually stand up in a crash than Quasi's "gear".

[PirateJafa]

You of course dont have to recommend it at all, I certainly dont expect anyone to, but thats a strong comment and I suspect you have a good reason for saying this, I think however you could elaborate a bit as to why?
I dont know of a situation that would justify a remark like that. But as always interested to hear you out.

Crikey, I'm impressed at your customer service skills, considering you were replying to my PMs less than a week ago. Well okay, replied to the first couple then ignored the last one.

As I said then I'll say again now: It might pay to put a label on your jear stating that they are not designed with the expectation that they might actually get used.

I've heard that the wiring on some German cars is bio-degradable and falls apart after a number of year. It's a pity to see that you're working on the same principle with your gear. Would be nice to have reached at least one year though.

[Katman]

Dude, you're supposed to buy a size that actually fits your arse.

[PirateJafa]

Dude, you're supposed to buy a size that actually fits your arse.

I'm 55kg-nothing.

That pair of jeans was the smallest he had around, and even then they were a tad large.

[Quasievil]

Sorry, missed your reply to that other thread.

Long story short I suppose is the best way.


First off, you buy a pair of Quasi's Kevlar Sliderz.

Second, watch as just four months and less than two thousand k's of riding later then start falling apart.

First one large rip. Then suddenly others start appearing over the next couple of weeks. Soon they are held together more by luck than anything else.

Not being the sort of guy to rag on someone in public without first giving them a chance, I PM Quasi for his thoughts.

He replies that either I've crashed in them or I've jumped into a vat of battery acid or similar causing "fabric melt"

Well fucking bollocks.

I bought these after my last crash, which was in a pair of normal jeans, to "protect" me a bit more.

I suppose it's ironical then that the $60 pair of Farmers jeans are less damaged by a 100km/h highside after four years of hard wear than a pair of several-hundred-dollar Quasimoto jeans after four months of light use.

For the record, I have not crashed in the jeans, nor have they encountered anything harder than one day of dirtbiking and one cycle in the washing machine. I was careful with them as they were my "good" jeans - the only pair respectable enough to wear to work.

I'll go back to the $60 cheap jeans and some knee armour - it looks like they're more likely to actually stand up in a crash than Quasi's "gear".

Yes I remember now (of course) I will leave you to it however there is a bigger story here than what you have highlighted to KB.

[PirateJafa]

Yes I remember now (of course) I will leave you to it however there is a bigger story here than what you have highlighted to KB.

Not really. You reckoned either I'd crashed in them or spilt some sort of chemical on them causing fabric melt.

I replied that I hadn't crashed in them yet, the slightly-torn stitching on the Quasi label was from the metal tip of the too-large belt (everything is too large on me dammit) which I thread around back there to keep from hanging down.

Chemicals? Apart from a bit of engine oil, mud and water these pants were kept tidy. Refer to the "work jeans" comment above. Unlike my cheap pair which survived pretty much every liquid contained within a motorbike.

Most people hope for a little longevity in the products they buy. They are meant to be "fit for the purpose".

[The Stranger:Me]

Yes I remember now (of course) I will leave you to it however there is a bigger story here than what you have highlighted to KB.

We've got all day.

[PirateJafa]

Yes I remember now (of course) I will leave you to it however there is a bigger story here than what you have highlighted to KB.

Yet another example of Quasimoto's "If it's not praise, then we'll say tough luck and put our head in the sand." customer service policy.

[PirateJafa]

This thread is getting silly.

If people have an issue with the quality of goods or services provided by any vendor, they should in the first instance take that matter up directly with the vendor. Malicious and spiteful slagging off and ambush tactics in public forums do neither party any credit.

Even the "best" of businesses are always capable of selling a lemon or doing something that pisses a customer off. The measure of their mettle is what they then do to put matters right. I come from the school of spending whatever it takes to remedy legitimate customer concerns. While that may sound like a recipe for disaster, if you sell good products, employ good people and have good management systems, the cost of that is potentially dwarfed by the cost of not doing it, particularly in reputation cost terms. Denial, excuse-making or blame shifting achieves little other than anger and resentment.

Might I point you to the below:

Not being the sort of guy to rag on someone in public without first giving them a chance, I PM Quasi for his thoughts.

The offer of "I'll throw a patch on if you pay" doesn't put much right in my books. Particularly when I have my reservations now about the quality of the rest of the jeans.

I have taken the issue up with the vendor.

The vendor then proceeded to stop replying.

Now I am unable to, in good faith, recommend his gear or indeed his company to new riders, or even to experienced riders looking for gear.

I would hate for a biker to pay top dollar for gear that is anything but, and so I voice my opinion as such.

And you are damn right with your customer service point. Rep to you again, Mr Hitcher.

[Quasievil]

Yet another example of Quasimoto's "If it's not praise, then we'll say tough luck and put our head in the sand." customer service policy.

thats ridiculous !
before you completely destroy any goodwill you have left with me on your personal campaign why dont you send them back with the original reciept so I can inspect them then.

[PirateJafa]

thats ridiculous !
before you completely destroy any goodwill you have left with me on your personal campaign why dont you send them back with the original reciept so I can inspect them then.

PM sent.

[Slyer]

From what I've seen quasi you need to stick by one of these statements:

1. Jafa is a liar when he says he has never crashed or split anything on them.
2. 4 months of general use is the expected life of expensive extra-tough bike jeans, tough shit it's out of warranty.
3. The jeans shouldn't have been damaged so easily and a replacement will be provided.

None of this would put me off buying one of your jackets but definitely the jeans.. (Which you aren't selling anymore anyway?)