Connection problems?

[cs363]

I got an email from Cajun saying that its something to do with Xtra's servers not communicating with the site and that he hoped to have it sorted today.
I got a similar call from Telecom, so hopefully this should be fixed later today.

[Maha]

I got an email from Cajun saying that its something to do with Xtra's servers not communicating with the site and that he hoped to have it sorted today.
I got a similar call from Telecom, so hopefully this should be fixed later today.

Thank god for that, im using a proxy whatssit I found on Qusai's site.
Its worse than giving up smoking or beer and shit.

[babyB]

same thing for me too been 3 days.
we all know if something was wrong, the KB tech team will have it sorted in no time

BUT
being an xtra problem well to use the statment "Christmas is comming" maybe over-rated

Thanks to Cajun & his tech know-how information
followed by another call to xtra, they revealed they are looking into their problem

[nodrog:Me]

Thank god for that, im using a proxy whatssit I found on Qusai's site.
Its worse than giving up smoking or beer and shit.

dont give up shit, if you dont shit, you die!

[Gubb]

I'm on Xtra, and haven't had any problems.....

[MidnightMike]

Thank god for that, im using a proxy whatssit I found on Qusai's site.
Its worse than giving up smoking or beer and shit.

Im doing the same.

Didnt know what a proxy was till I needed one.

[nodrog:Me]

....Didnt know what a proxy was till I needed one.

you should do, that scooter you cruise around on is pretty proxy

[Bonez]

A few of us are having issues when logged in by our user IDs but no issues as anonymous or by another user ID on the same computer and internet connection. Seems to be pretty ramdom and not one specific ISP looking at the above posts.

[Matt Bleck]

i went to work and that fixed the problem

[cs363]

Well....still doesn't work at home.... grumble mutter etc

[ynot slow]

Connected via www.grandproxy.com seems ok this way,xtra sux at times.

[Mental Trousers]

Restarted the server. If that helps I'll be surprised.

If anyone is talking to Xtra ip banning was disabled along time ago so it's nothing to do with the server. Only real possibilities are that Xtra's routing from certain ip blocks is rooted or one of the hops along the way is being blocked/sending everything to the internet black hole.

It would be handy to know ip's for people having problems so if everyone having problems could pm me their ip address it'd help. Ta.

You get your ip address by doing:

1. Start menu
2. Run...
3. cmd
4. ipconfig

That won't be useful for some people (as pointed out below), ie those whose ip numbers start with 192.168. or 10., so a tracert would be useful as well:

1. Start menu
2. Run...
3. cmd
4. tracert www.kiwibiker.co.nz

[Ixion]

Won't work if you're behind a router.

I'll PM you a tracert when I get home, and the router IP.

[paturoa]

Seems to be leaving Telecom OK

C:\Documents and Settings\Owner>tracert www.kiwibiker.co.nz

Tracing route to www.kiwibiker.co.nz [216.237.127.134]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.123.254
2 3 ms 2 ms 2 ms 192.168.1.1
3 28 ms 16 ms 13 ms 219-89-49-1.dialup.xtra.co.nz [219.89.49.1]
4 * * * Request timed out.
5 14 ms 15 ms 15 ms xe6-0-0-10.akbr5.global-gateway.net.nz [202.37.2
44.221]
6 17 ms 18 ms 13 ms xe0-0-0-2.akbr4.global-gateway.net.nz [202.50.23
2.77]
7 22 ms 20 ms 18 ms so1-2-0.tkbr9.global-gateway.net.nz [203.96.120.
74]
8 140 ms 139 ms 168 ms so0-3-1.labr5.global-gateway.net.nz [202.50.232.
254]
9 141 ms 142 ms 138 ms so-1-0-0.lebr6.global-gateway.net.nz [202.50.232
.237]
10 144 ms 142 ms 135 ms gi1-3.mpd01.lax05.atlas.cogentco.com [154.54.13.
121]
11 171 ms 173 ms 175 ms te4-2.mpd01.lax01.atlas.cogentco.com [154.54.6.2
29]
12 174 ms 171 ms 182 ms te4-1.mpd01.sjc01.atlas.cogentco.com [154.54.6.3
0]
13 180 ms 264 ms 177 ms te4-3.mpd01.sjc05.atlas.cogentco.com [154.54.6.7
4]
14 180 ms 172 ms 175 ms infortech-corp.demarc.cogentco.com [38.104.134.5
0]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * 182 ms * 216-237-127-134.infortech.net [216.237.127.134]

25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

[SpankMe]

Talking to Telecom Technical Support about it, but they say they have only had one complaint about this. If more people call Telecom and log a fault, then they'll give it more attention and will also be able to track the problem better.