Outdoor Advantage - Orbit Financial Services in liquidation

**aewilliam** · 15th December 2008, 18:25

Anyone else got mechanical breakdown insurance/warranty with these fullas?

Hope you have had your one-off premiums' worth... seems that they have been in ye olde Liquidasion del Maris over the past two weeks.

And the underwriters (Virginia Assurance if i recall my policy document correctly) are saying there is no agreement between Orbit and Virginal Assholance to underwrite motorcycle mechanical warranties.

A year with my RS WAITING to get fixed under warranty by a mechanic who went into liquidation, foillowed by the actual warrantor going into the drink as well.

**Blackshear** · 15th December 2008, 18:31

Originally Posted by aewilliam

Anyone else got mechanical breakdown insurance/warranty with these fullas?

Hope you have had your one-off premiums' worth... seems that they have been in ye olde Liquidasion del Maris over the past two weeks.

And the underwriters (Virginia Assurance if i recall my policy document correctly) are saying there is no agreement between Orbit and Virginal Assholance to underwrite motorcycle mechanical warranties.

A year with my RS WAITING to get fixed under warranty by a mechanic who went into liquidation, foillowed by the actual warrantor going into the drink as well.

Dude, how long have they been. Er, in business for?

**aewilliam** · 15th December 2008, 20:01

Over a year at least?

Policy began last year, received brochure from workshop a month-ish before that, and had spotted a few big/reputable dealers around the place having Orbit products. Figured should be a safe bet...

Underwriters (Virginia Surety...not assurance, my bad) have been around for donkeys years, and the ratings company (AM Best) likewise, and specialises in insurance.

This is more of a note to any KBers (or OAers in general) who have OA and are in the midst of a 'covered' repair...

**trustme** · 16th December 2008, 05:50

Is the principal of this outfit a Karl/Carl Rusher ???

**aewilliam** · 16th December 2008, 11:41

Originally Posted by trustme

Is the principal of this outfit a Karl/Carl Rusher ???

ummm,doesn't ring a bell...looked at the Company Registry and didnt mention a Mr Rusher...
Just Mr Crisp and Mr Muller....
Now THIS pisses me off...Crisp&Muller's registered address? f***ing Paritai Drive Orakei...

**quackquack** · 16th December 2008, 12:21

Originally Posted by aewilliam

Anyone else got mechanical breakdown insurance/warranty with these fullas?

Hope you have had your one-off premiums' worth... seems that they have been in ye olde Liquidasion del Maris over the past two weeks.

And the underwriters (Virginia Assurance if i recall my policy document correctly) are saying there is no agreement between Orbit and Virginal Assholance to underwrite motorcycle mechanical warranties.

A year with my RS WAITING to get fixed under warranty by a mechanic who went into liquidation, foillowed by the actual warrantor going into the drink as well.

So no warranty was ever underwritten by this Virginia Assurance I find that hard to believe. Check if orbit was a agent and took the money on behalf of them because then you may have a case to get your warranty paid. Don't give in easily the NZ company going under doesn't mean anything if they were an agent of Virginia Assurance

**vifferman** · 16th December 2008, 12:50

Originally Posted by aewilliam

Underwriters (Virginia Surety...not assurance, my bad)

So... it's Virginal Screwity, not Assholance?

**HenryDorsetCase** · 16th December 2008, 21:07

Originally Posted by aewilliam

ummm,doesn't ring a bell...looked at the Company Registry and didnt mention a Mr Rusher...
Just Mr Crisp and Mr Muller....
Now THIS pisses me off...Crisp&Muller's registered address? f***ing Paritai Drive Orakei...

are they the directors, or the liquidators?

**quackquack** · 17th December 2008, 09:12

It sounds like a wonderful model get money in Liquidate the company pay no claims and then start up again under a different name

**aewilliam** · 22nd December 2008, 16:56

Originally Posted by quackquack

So no warranty was ever underwritten by this Virginia Assurance I find that hard to believe. Check if orbit was a agent and took the money on behalf of them because then you may have a case to get your warranty paid. Don't give in easily the NZ company going under doesn't mean anything if they were an agent of Virginia Assurance

Trying not to give in/up aye...not the best time with companies going on Christmas break etc. and still having to work myself.
Weekends when I AM free, of course underwriters etc not open!
Looking on Companies.Govt, Orbit goes to AON/Virginia so will give AON a go too...

**aewilliam** · 22nd December 2008, 17:00

Originally Posted by vifferman

So... it's Virginal Screwity, not Assholance?

Hehe...

Doesnt sound like other KBers have been shagged by these Virginal Screwity bastards yet... guess there ARE other warrantors out there like Protecta that hopefully will keep right-side-up.

**aewilliam** · 22nd December 2008, 17:02

Originally Posted by HenryDorsetCase

are they the directors, or the liquidators?

Looks to be directors. Liquidators are another couple guys whom I have spoken to and sound like decent guys.

Do have to ask tho out of curiousity...who is K/Carl Rusher?

**aewilliam** · 22nd December 2008, 17:04

Originally Posted by quackquack

It sounds like a wonderful model get money in Liquidate the company pay no claims and then start up again under a different name

And it seems to be legit pretty much too...
:

:2guns

**prettybillie** · 22nd December 2008, 17:05

Originally Posted by aewilliam

Anyone else got mechanical breakdown insurance/warranty with these fullas?

Hope you have had your one-off premiums' worth... seems that they have been in ye olde Liquidasion del Maris over the past two weeks.

And the underwriters (Virginia Assurance if i recall my policy document correctly) are saying there is no agreement between Orbit and Virginal Assholance to underwrite motorcycle mechanical warranties.

A year with my RS WAITING to get fixed under warranty by a mechanic who went into liquidation, foillowed by the actual warrantor going into the drink as well.

You should just go for a drink yourself I think!!!!

**Krazyklaus** · 26th December 2008, 21:00

Yeah I seem to have got burned as well. Fortunately the BM has not needed any work so my "worthless" warranty has not been needed, but still I am right pissed off.

Anyone in the whiteware industry knows warranties are a license to print money. You sell them at huge commission and the number of times they are called up is negligable compared to the money you coin off the appliances that do not break down. The crooks at Orbit seem to have applied the same nodel to motorcycle warranties, betting that teh payouts would be far below the new warranties coming in. My communication from Vurginia Sirity and the liquidators suggests that Orbit NEVER had an arrangemetn with Virginia and have completely misrepresented themselves to the public.

The Orbit policy looks great, and includes logos from MTA and the AA among other legitimaye businesses. I am 8 months into a two year warranty and I want my money back. Fat chance I know but I will be persuing that with the AA, and Emoto who sold me the "policy".