Has anyone had RECENT experience with Reflections in Glenfield?
The original owner, Larry Hoggard was a master of his trade and the people who bought the business from him were tops too. Pricey, but happy to pay it as the work was flawless.
Based on that past reputation, I rang the new owners up to get them to spray a fairing side panel to remove some scratches from my pre-Xmas slow speed "off". No trouble they said, 2-3 weeks from receipt. I sent it off and at the end of 3 weeks, I hadn't heard anything so rang to check progress. A guy called Willem (I think) answered and said the base coats were on and the translucent top coats would be applied in a day or so. This was 10 days ago and I haven't heard anything since. All I've got since then is the answerphone and have left messages which have been unreturned. Same goes for an email. I let them know that I wanted the panel for Paeroa and it now looks like I'm stuffed for that.
I hope they're still in business but if they carry on like this on the customer service/feedback side, it's not going to be long before word gets around. I hope it's a blip because of their past reputation but at present, I really can't see any way to recommend them to the motorcycle community.
More on this over the coming days but any recent feedback would be greatly appreciated.
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