Emailing bike dealers...

[Dooly]

Still waiting on a reply email about purchasing a new bike off a reputed dealer........3 days later.

Not the first time this has happened.
A few times I've emailed dealers and have had no reply at all, and one was about interest in a 1098 last year!!!

Yes, some may say, phone them.
Fuckem, I emailed, they should have the courtesy to reply.
Myself, I like to touch base by email first, see what they have to say, ponder for a short while, then I ring.
Thats me, thats how I work.

So now if I get no reply, I go elsewhere.

Anyone else have this problem with emailing dealers?
Maybe their computers are all down eh?

Funnily enough, everyone kicks the shit into Casbolts, but my dealings with them via email have been top class.

Oh well, fun and games I spose..........

[sinfull]

a new bike ........:

.......................???/

[unrealone]

Still waiting on a reply email about purchasing a new bike off a reputed dealer........3 days later.

Not the first time this has happened.
A few times I've emailed dealers and have had no reply at all, and one was about interest in a 1098 last year!!!

Yes, some may say, phone them.
Fuckem, I emailed, they should have the courtesy to reply.
Myself, I like to touch base by email first, see what they have to say, ponder for a short while, then I ring.
Thats me, thats how I work.

So now if I get no reply, I go elsewhere.

Anyone else have this problem with emailing dealers?
Maybe their computers are all down eh?

Funnily enough, everyone kicks the shit into Casbolts, but my dealings with them via email have been top class.

Oh well, fun and games I spose..........

I've had similar issues however I sometimes pin it on the fact most bike sales guys probably aren't to shit hot with the whole email thing

On the flip side, Mt Eden MC were great to deal with via email (mainly because they deal on Trade Me a lot)

[Dooly]

.......................???/

Well..............blighty mate........you know the rules.

[sinfull]

Hahaha your Mrs must love you hehe, was bidding on a buell (another writeoff) just the other day and had Heidi going why ? Why ? Couldn't give her a good answer lol, it was just there to bid on !

[Dooly]

Hahaha your Mrs must love you hehe, was bidding on a buell (another writeoff) just the other day and had Heidi going why ? Why ? Couldn't give her a good answer lol, it was just there to bid on !

The missus has 6 horses. (Plus a dirtbike)

Is 3 roadbikes too much to ask?
Sold the Daytona this week, space to fill!!!

Not that she gets a say anyway.

[sinfull]

Not that she gets a say anyway.

Thats the attitude !!! Not on KB then is she ?

[Dooly]

Thats the attitude !!! Not on KB then is she ?

No.

But she does know my login!

[Devil]

I work in IT. Email isn't a guaranteed service. Dont rely on it for anything.
Pick up the phone.

[pritch]

Anyone else have this problem with emailing dealers?
Maybe their computers are all down eh?

As always there's another side. The local Honda dealer was telling me that a large proportion of the email requests he gets are from way out of left field. A recent example was in respect of a Yamaha V Max he had for sale.
The question? "Is that a two stroke or a four stroke?"

He told me that a lot of the questions were about that level of intelligence and he felt most were a waste of time. He has to wade through the a great deal of dross to find the odd gem. (Sounds familiar... )

[imdying]

Myself, I like to touch base by email first, see what they have to say, ponder for a short while, then I ring.
Thats me, thats how I work.

So now if I get no reply, I go elsewhere.

Anyone else have this problem with emailing dealers?

Yeah, I prefer to do that too; I've been brought up with computers, I don't consider them any different than the phone. Consider that they might be of an older generation, and don't consider technology in the same manner though (although, really, in this day and age).

Now having said that, if you advertised with an email address, then bloody check it every day and answer the bloody emails. And if you have a website, keep the bloody thing up to date, otherwise it's worse than useless. This is really really basic stuff.

Funnily enough, everyone kicks the shit into Casbolts, but my dealings with them via email have been top class.

Doesn't surprise me, now that they have competition in town for their cash cow (Hampton Honda), it's probably scared the crap out of them, probably can't afford to treat their customers with indifference any more. Or maybe Graham died... we can live in hope.

[Dooly]

As always there's another side. The local Honda dealer was telling me that a large proportion of the email requests he gets are from way out of left field. A recent example was in respect of a Yamaha V Max he had for sale.
The question? "Is that a two stroke or a four stroke?"

He told me that a lot of the questions were about that level of intelligence and he felt most were a waste of time. He has to wade through the a great deal of dross to find the odd gem. (Sounds familiar... )

My email consisted of, 'am making an enquiry about a bike you have listed on your website, is it a new model or the runout, and how much etc etc?'
Fairly easy & straight forward I think.
In regards to the 1098 email last year, I asked about trading one of my bikes in, with all my details and enquired about pricing and a few other things.
Once again, straight forward.

I just dont buy the not used to emails, silly questions etc etc.
Its about common fucking courtesy to reply.
And about being proffessional.

[Max Preload]

I've had similar issues however I sometimes pin it on the fact most bike sales guys probably aren't too shit hot with the whole email thing

God forbid they make an effort to learn to use the modern tools of the fark'n trade! Besides, if they're going to have an email address, they must also have at least one person who can USE IT!

A few times I've emailed dealers and have had no reply at all...

Ditto and I know they got it, beyond all doubt. I know when they read it and how long it was 'open'. And any subsequent re-reads.

Yes, some may say, phone them.
Fuckem, I emailed, they should have the courtesy to reply.
Myself, I like to touch base by email first, see what they have to say, ponder for a short while, then I ring.
Thats me, thats how I work.

So now if I get no reply, I go elsewhere.

I go elsewhere too and don't bother with them again for a very long time.

[Big Dave]

Chill out dools.

Some dick has probably gone on holidays and forgot to tell a sidekick to check the webmail or something.

Self administer two gangster slaps and adjust grippage.

[Dooly]

Chill out dools.

Some dick has probably gone on holidays and forgot to tell a sidekick to check the webmail or something.

Self administer two gangster slaps and adjust grippage.

I'm chill Dave.

Just annoys me sometimes.

Its also good to email as if prices and other important shit is discussed theres always a written record to fall back on if needed.