Reflections bike painters - service question

**NOMIS** · 22nd February 2009, 14:20

Originally Posted by Blackbird

Has anyone had RECENT experience with Reflections in Glenfield?

The original owner, Larry Hoggard was a master of his trade and the people who bought the business from him were tops too. Pricey, but happy to pay it as the work was flawless.

Based on that past reputation, I rang the new owners up to get them to spray a fairing side panel to remove some scratches from my pre-Xmas slow speed "off". No trouble they said, 2-3 weeks from receipt. I sent it off and at the end of 3 weeks, I hadn't heard anything so rang to check progress. A guy called Willem (I think) answered and said the base coats were on and the translucent top coats would be applied in a day or so. This was 10 days ago and I haven't heard anything since. All I've got since then is the answerphone and have left messages which have been unreturned. Same goes for an email. I let them know that I wanted the panel for Paeroa and it now looks like I'm stuffed for that.

I hope they're still in business but if they carry on like this on the customer service/feedback side, it's not going to be long before word gets around. I hope it's a blip because of their past reputation but at present, I really can't see any way to recommend them to the motorcycle community.

More on this over the coming days but any recent feedback would be greatly appreciated.

Yes all you need to no is they are shit , living off a past and missplaced reputation - my experiance with Willem

**shafty** · 22nd February 2009, 14:35

Originally Posted by Chooky

Mark Hatton in Hamilton repainted my 1300 to match my CBX, even did the decals [stickers] ....he specialises in bike painting and has a good reputation....just dont be in a hurry.

I'm pleased with it and most people that see it say its a neat job....
But a scribbler for one of our bike magazines looked at it and said "what the fuck did you do that for".

SPUNKY looking pair of Honda's Dude - awesome!!

**The Pastor** · 22nd February 2009, 14:39

What happend to the guy who used to own/work at reflections?

**BIGBOSSMAN** · 22nd February 2009, 18:03

Sadly I have to agree with sentiments expressed re Reflection's new owners, I had them plastic weld and fix up some paint work on my 05 ZX10R and it wasn't up to scratch - the paint on a side fairing was a mismatch and had to be redone, while the tabs holding the three undertail parts were broken and not fixed.
I had no issue whatsoever with the previous owners, they did a petrol tank respray for me and the workmanship was just impeccable.
Sadly Reflections won't see my business again...

**Max Preload** · 22nd February 2009, 19:31

Looking more and more like I dodged a bullet, courtesy of them not answering their phone.

**Xsasinator** · 22nd February 2009, 21:37

Originally Posted by Max Preload

Looking more and more like I dodged a bullet, courtesy of them not answering their phone.

same with me, i sent them an email asking for a quote to get mine done, that was in November and i still haven't heard back - if your in the Auckland area give Frenchy a call, did a sweet job.