Bikeshop going the extra mile

**3umph** · 21st February 2009, 21:01

I just thought I would mention a Bike Shop (Jeff Marshall Motorcycles, Ashburton) that went well out of there way to help me and my wife in a time of need...

We were off 2up to the Longdrop Rally last year at Duntroon on my 955 Daytona...
My wife wanted to stop off in Ashburton for lunch at that nice place on the main road out for that yummy fudge... not for me to say no...
Luckily we did because as we dismounted the bike her comment was something along the lines of is all this oil meant to be on my riding gear...
On examination I saw I had lost my oil filler bung and oil had made it's way all down the right side of the bike and covered half of the rear tyre...
it was just before 12 noon so did not know if any bike shops were open..
Luckily Jeff Marshall Motorcycles were still open and willing to help so close to the end of there day....
The guys there totally cleaned the bike down, then sprayed and water blasted the rear end, found a new temporary bung that stopped any more oil escaping, topped up the engine oil, gave us spray and cloths to wipe down our riding gear and boots.... they even let me do some burnouts on the car park to get rid of any oil residue on the rear tyre after the clean down...

At the end I asked what I owe them as they supplied cleaning sprays, oil etc and they said not to worry about it... could not even twist there arms to pay...

A bloody good bunch of guys that I would recommend at a drop of a hat.... I tell people who are looking for a Suzuki to get a bike from them and tell them my story... If I ever buy a new Suzuki then it will be from them...

Jeff Marshall Motorcycles (Suzuki Dealers), 187 West Street, Ashburton

My vote for the most helpful motorbike shop in NZ

**munster** · 21st February 2009, 21:15

Great to hear a good news story once in awhile!

**3umph** · 21st February 2009, 21:25

Originally Posted by munster

Great to hear a good news story once in awhile!

I'm just glad my wife wanted to buy me yummy fudge.... next right had corner could of been fun... or sore...

These guys did a top job... may have to buy them some smoko when I go through for the March Hare

**Taz** · 21st February 2009, 21:37

Good guys!

So triumphs still leak oil then??

**howdamnhard** · 21st February 2009, 21:40

Big thumbs up to Jeff Marshall motorcycles,good to hear there are good dealers out there.

**3umph** · 21st February 2009, 21:46

Originally Posted by Anthrax

Good guys!

So triumphs still leak oil then??

Only when some dumb idiot forgets to tighten the bung

**dipshit** · 21st February 2009, 22:15

Originally Posted by 3umph

her comment was something along the lines of is all this oil meant to be on my riding gear

You should have answered... 'yes dear, it's a Triumph, of course it's meant to be there'

**Bonez** · 22nd February 2009, 09:50

Originally Posted by dipshit

You should have answered... 'yes dear, it's a Triumph, of course it's meant to be there'

And the tradition continues.............

Nice story.

**portokiwi** · 22nd February 2009, 10:01

So triumphs still leak oil then.... Just like good British vechs
Like the land Rover

Use to carry a drip tray for my old landy

So British bikes are the same.

**Grizzo** · 22nd February 2009, 10:18

Originally Posted by 3umph

I just thought I would mention a Bike Shop (Jeff Marshall Motorcycles, Ashburton) that went well out of there way to help me and my wife in a time of need...

We were off 2up to the Longdrop Rally last year at Duntroon on my 955 Daytona...
My wife wanted to stop off in Ashburton for lunch at that nice place on the main road out for that yummy fudge... not for me to say no...
Luckily we did because as we dismounted the bike her comment was something along the lines of is all this oil meant to be on my riding gear...
On examination I saw I had lost my oil filler bung and oil had made it's way all down the right side of the bike and covered half of the rear tyre...
it was just before 12 noon so did not know if any bike shops were open..
Luckily Jeff Marshall Motorcycles were still open and willing to help so close to the end of there day....
The guys there totally cleaned the bike down, then sprayed and water blasted the rear end, found a new temporary bung that stopped any more oil escaping, topped up the engine oil, gave us spray and cloths to wipe down our riding gear and boots.... they even let me do some burnouts on the car park to get rid of any oil residue on the rear tyre after the clean down...

At the end I asked what I owe them as they supplied cleaning sprays, oil etc and they said not to worry about it... could not even twist there arms to pay...

A bloody good bunch of guys that I would recommend at a drop of a hat.... I tell people who are looking for a Suzuki to get a bike from them and tell them my story... If I ever buy a new Suzuki then it will be from them...

Jeff Marshall Motorcycles (Suzuki Dealers), 187 West Street, Ashburton

My vote for the most helpful motorbike shop in NZ

Awesome mate

, that kind of attitude in bike shops is nearly extinct.

**quickbuck** · 22nd February 2009, 10:20

Originally Posted by 3umph

At the end I asked what I owe them as they supplied cleaning sprays, oil etc and they said not to worry about it... could not even twist there arms to pay...

Good on them.
That will come back to them 10 fold in the future....

See, you have already put their name all over the net.

Would be great if all shops were like that.

I remember many moons ago my CBR400 developed an electrical fault on a Sunday. My mate rang Phil Turnbull himself to open up the shop so I could store my bike there over night, and get it fixed on Monday.
From that day on I always got my bikes serviced there, and always bought goodies through them. All because of one guy going out of his way.

Shame he sold the place...