The definitive motorcycle insurance thread

**Bullitt** · 26th July 2007, 18:28

Glad to see they didnt have the same problems this time.

Im gonna be up there in September, pity it seems Im gonna be a month+ early. Sure Ill be up there again

**Whitelock Suzuki** · 7th August 2007, 16:55

INSURANCE QUERY SERVICE FOR MOTORCYCLISTS.

Hi, I'm Sue and I work for Whitelock Suzuki in Wanganui. I have a 15 year background in insurance (the most boring 15 years of my life but hey, it paid well) and a life long background in bikes.

I see a few questions on the Kiwi Biker website and a bit of misinformation out there so I'm offering myself up to anyone that has an insurance question or query about the cover on their bikes. It might be about the cover you have, a claim settlement that you are unhappy with, unsure where you stand legally, what you can do to sort things out etc etc.

We have a subagency here for Classic Cover for Road Bikes and also use Star Insurance for younger riders, for theft only covers and MotoXers but I promise the information I give you will be neutral - I wont use it as an opportunity to sell you the insurance I do here.

If you want to contact me just email sue@whitelocksuzuki.co.nz

Looking forward to being inundated with queries from confused motocyclists,

Sue

**mattimeo** · 7th August 2007, 17:39

Chur Sue... Email sent.

**Zapf** · 14th August 2007, 23:23

I can say I have had really good experience dealing with whitelock when I bought my SV650S.

good guys they are.

**Karma** · 15th August 2007, 00:26

Originally Posted by Whitelock Suzuki

Looking forward to being inundated with queries from confused motocyclists,

Where do babies come from?

**richard l** · 15th August 2007, 21:58

Originally Posted by Karma

Where do babies come from?

I dont know, but when you find out let me know, one turned up here 8 months ago.... mrs reckons its mine, but from what i've read about how they are made, it cant be!!!!

but back to insurance - can we get insurance against a pregnancy???

**duckaddict** · 22nd September 2007, 10:55

Originally Posted by richard l

...
but back to insurance - can we get insurance against a pregnancy???

Yes, it's called birth control... LOL

**Oakie** · 19th November 2007, 19:46

Who'd have thunk it? Mrs Oakie had her stolen Eliminator insured with Swann Insurance thus avoiding the big nasties like NZI etc. "Go with the bike specialists like Swann, they're much better than the big companies" I read time and time again here. So we did, even foregoing our usual (and most excellent AMI). Imagine my surprise then when we received her insurance cheque and found that while the address showed it coming from Swann Insurance, the letterhead and the cheque itself were NZI ! So Swann is a subsidiary (or at most an associate) of NZI. Da de dum dum daaa!

**Grahameeboy** · 19th November 2007, 19:51

Originally Posted by Oakie

Who'd have thunk it? Mrs Oakie had her stolen Eliminator insured with Swann Insurance thus avoiding the big nasties like NZI etc. "Go with the bike specialists like Swann, they're much better than the big companies" I read time and time again here. So we did, even foregoing our usual (and most excellent AMI). Imagine my surprise then when we received her insurance cheque and found that while the address showed it coming from Swann Insurance, the letterhead and the cheque itself were NZI ! So Swann is a subsidiary (or at most an associate) of NZI. Da de dum dum daaa!

A lot of Insurance Co's do that.........doesn't mean that Swann have the same attitude as in this case Nzi...................

**Oakie** · 19th November 2007, 19:56

Originally Posted by Grahameeboy

A lot of Insurance Co's do that.........doesn't mean that Swann have the same attitude as in this case Nzi...................

No real complaints with the service we got from them. Bike stolen 28 September ... cheque received 19 November. Took a bit of time but I guess stolen bikes need a bit more investigating than write offs. They were delayed a bit while their local private investigator down here did his thing.

**Matt_TG** · 19th November 2007, 21:35

Yep, in most cases your dollar ends up in the same place.

IAG (Insurance Australia Group) operates mainly NZI and State in NZ, and in turn they market via other brands through brokers and banking organisations.

Swann Insurance is part of the Australian part of IAG, although many claims processes are done via the same claim staff, making it unusual when you hear the NZI vs State vs Swann claim threads ....

Ultimately all our premiums head to Aussie though.

Likewise Vero Insurance - who operate as Vero, SIS, AA, AMP, Axiom, Autosure and Mariner.

Just make sure you don't piss off your Loss Adjuster at claims time

Thank god I don't do things with wheels!

**Oakie** · 20th November 2007, 07:51

Originally Posted by Matt_TG

many claims processes are done via the same claim staff, making it unusual when you hear the NZI vs State vs Swann claim threads ....

Yep, it aroused my sense of the ironic.

**Grahameeboy** · 20th November 2007, 07:54

Originally Posted by Matt_TG

Yep, in most cases your dollar ends up in the same place.

IAG (Insurance Australia Group) operates mainly NZI and State in NZ, and in turn they market via other brands through brokers and banking organisations.

Swann Insurance is part of the Australian part of IAG, although many claims processes are done via the same claim staff, making it unusual when you hear the NZI vs State vs Swann claim threads ....

Ultimately all our premiums head to Aussie though.

Likewise Vero Insurance - who operate as Vero, SIS, AA, AMP, Axiom, Autosure and Mariner.

Just make sure you don't piss off your Loss Adjuster at claims time

Thank god I don't do things with wheels!

I think Swann have their own dept as opposed to using the same staff as IAG.

**Finn** · 20th November 2007, 07:59

Swann is an insurance broker. There are heaps around just like them. Even NZ's largest insurance companies use offshore insurance companies when the risk is high or difficult to quantify. The term is "underwriting".

Swann provide a very good service and are very competitive.