Holeshot

[vifferman]

probably the biggest reason i walked out was because i was given the impression that the blue/silver was NOT canadian spec, when it obviously was. it probably doesn't really matter in the big picture, but i don't like to be mislead.

I know exactly how you feel.
At Cyclespot, I asked them a number of questions, including some I already knew the answer to, and they lied to me, bald-faced, obviously expecting I wouldn't know.
I don't like being treated like I'm stupid.

But they went one further, and got aggro because, "Then we don't get a chance to benefit from trade discount!"
Poor babies. Grasp at the opportunity to pick up the profit on a $200 retail item, and lose future sales, annual service costs, possible trade-ups. I dunno, but it seems to me like that's pretty crappy business practice.

[That Guy]

On one hand - a lot of bike shops need to wise up a bit because they don't seem to get it that most of thier customers are enthusiasts and know as much if not more about the bike they are buying than the sales person trying to sell it. So many times sales people have told me incorrect facts about a bike I was keen on. Lost count. I've even had an argument once at Haldanes about a 916 that had been crashed and had replacement fairings put on from the wrong year. (1996 model with '98 stickers) They guy got quite angry when I pointed out that the fairings had been replaced and were wrong for the year. "no they're not your wrong" he said. Fine. "Keep your $22,000 faker" I said.

On the other hand I think Holeshot are the No.1 Suzuki dealer in the country so they must do something right...(no my bikes did not come from them or Haldanes!)

[Wolf]

I think 90% of sales people make shit up in there heads.... how else can you explain my boss????? :spudwhat:

I think the percentage is higher, but then again, I'm in the IT field and we tend to view all people in the sales/marketing game as having room temperature IQs and no morals - it's a cultural thing.

"Road and Sport" staff are very good - I've had no bad dealings with them. Hamilton motorcycles cross the road from them also seem to be very good.

Had no problems with Boyd Honda in Hamilton, either.

The only company I ever had probs with is no longer in existence. We pagans call this the "Threefold Law" - you get back threefold what you put out. They put out shit, now they're out of business and no one cares...

I believe Atheists call it "common sense business practice"

[White trash]

The problem is this.

All salesmen, myself included, are culprits of from time to time loosing motivation and assuming from the moment they talk to a client, that the deal is "too hard".

They begin to look for reasons why the package can't be put together rather than finding solutions to get it sorted.

I'm really lucky (in a round about way) to have been given an opportunity of a second chance at selling a bike to a fairly high profile member of the motorcycling community.

On their first visit to the shop over a year ago, they were told (by me I think) the reason why they couldn't buy the bike we had for sale. They then traveled 150km to another dealer and bought it from them, no problem.

Luckily for me, my shortcomings were explained to me via the powerfull medium of the internet.

I have just sold these good people a new bike in the past week and even though every bloody thing possible conspired against us, there was no way I was going to fail my customers again. I wish it could have been under better circumstances that the customer required a new bike is all.

What I'm trying to say, is what the "salesman" who dealt with you needs, is a wake up call. You may not be inclined to give him the opportunity but if he's any sort of decent bloke, he'll accept that he fucked up and do whatever it takes to put it right. If not, I'll sell you a new bike no problem.

[duckman]

When it comes to bike shops I think it can be very different for each individual. I've been buying bikes from Haldanes for years and I feel like I've always had the very best service. I know they can be a bit pricey but they constantly give me freebies and discounts for being a repeat customer.

I had a deal go sour with red baron and now I wont go back there.

[ktulu]

Thats fairly well put WT, being in sales myself I find it is not always easy to judge some one who is keen and although you try to make sure you give everyone the time of day you're not always on your 100% game but its important to do everything you can when your realise.

[vifferman]

On the other hand I think Holeshot are the No.1 Suzuki dealer in the country so they must do something right...(no my bikes did not come from them or Haldanes!)

Well, although I've never bought anything from them, I've always had very good service there, and have ridden quite a few of their bikes when looking for something. Their salesmanship (Marty's experience notwithstanding) is actually much better than most of the other stores I've been in - helpful without being too pushy.
A guy I work with bought an SV650 from them last year, and they didn't have the colour he wanted. So while he was waiting (several weeks), they gave him some very good loaner bikes to ride - SV650s, SV1000s, Bandit 1200s, etc. He also gets a loaner when he takes his bike in for servicing. Talking to him about things, they've really looked after him very well.
It was interesting too taking someone who's not familiar with bike shops (my wife) around the various shops in D'Auckland. She was very impressed with Holeshot, and said, "Oh! Why didn't we come here before we bought the VFR?"

[750Y]

lol, marty i knew you couldn't help yourself, what took you so long?

[marty]

the force resides in the 'busa oh 750y dude, one needs to fight and (try to) tame the head shaking, star gazing TL before one realises it....

[**R1**]

try sportzone suzuki dwn here I went in there last year with cash to but a k3gsxr, all i wanted was a yoshi pipe, or something as a freebi, the said no and offered me a t-shirt......WTF im about to spend a whole shit load of cash and they were going to give me a free $20 T-shirt.....fuck off i said and went and bought a Yamaha....thank god they were cocks or i would be stuck with a frikn suzuki....

[The Pastor]

I had my zxr serviced at holeshot. I don’t know but I felt as if I was being lied to, they told me some parts for the carbs (think it was jets & needles) cost about 200 more than what that kawa dealer down the road said. (My memory is appalling, but then again it was a few bourbons and vodka's ago...) That kawa dealer gave me a better feeling and information with what was wrong with my bike. (which was everything )

Oh and everyone I’ve talked to said "stay away from holeshot"

[DEATH_INC.]

I've dealt with holeshots a bit and always had good service.
Why didn't you buy that big silver busa eater that seems to have taken up permanent residence in there?(1 careful owner)I can tell you a few tricks for it......

[FROSTY:Me]

I've been in Vehicle sales for a few years now. One lesson I learned early on was that saying simply "I don't know" is a shit load better than telling a bunch of bullshit.
Better still My "line" is --Ya know what I really wouldn't have a clue-So lets find out together. -Ya actually gain their confidence by being honest.

[White trash]

try sportzone suzuki dwn here I went in there last year with cash to but a k3gsxr, all i wanted was a yoshi pipe, or something as a freebi, the said no and offered me a t-shirt......WTF im about to spend a whole shit load of cash and they were going to give me a free $20 T-shirt.....fuck off i said and went and bought a Yamaha....thank god they were cocks or i would be stuck with a frikn suzuki....

Ahhhh now I see where you Suzi hostlity stems from.

Because you were prevented from buying a real bike (the sales team obviously knew you weren't ready for it) you hate those that are the chosen.

Your time will come young Aaron. Go with the flow and let go of your anger, you'll get there.

[**R1**]

Ahhhh now I see where you Suzi hostlity stems from.

Because you were prevented from buying a real bike (the sales team obviously knew you weren't ready for it) you hate those that are the chosen.

Your time will come young Aaron. Go with the flow and let go of your anger, you'll get there.

I hope you ride as fast as your mouth