eBike Insurance

**Dave Lobster** · 16th April 2009, 17:57

Has anyone else had a problem getting insurance docs from them?

I've been insured for three months now, and STILL haven't received my certificate. I've been on the phone every week, and have been promised they'd send another one.
Today I've been told they've got a problem that someone in the UK in their technical department is sorting out.

Being slightly retarded, as I obviously am, three months does seem to me to be a remarkably long time to get a printer working, even if someone in the UK is trying to fix it.

Anyone on here work for them?

**Swoop** · 16th April 2009, 19:18

I did an online quote from their website...
Once I had crawled back up onto the chair, I closed the browser and went away laughing.

Fucking rip-off.

**Mr Triple** · 16th April 2009, 19:21

If it takes that long for a little bite of paper work I wonder what it would be like to make a claim??
Dodgy Dodgy

**Dave Lobster** · 16th April 2009, 19:36

Well.... I was insured with the same company in Pomgolia, and they were fine there.
And.. they were about half the price of anyone else I could get an online quote with.
They've got an office in the CBD, so I might go knocking on the door tomorrow.

**Grumpy Gnomb** · 16th April 2009, 19:58

There has been plenty said about e-bike here so you have to make up your own mind about them as cheap is not always best

**YellowDog** · 16th April 2009, 20:12

Well I have used them for the past 2 years. They gave me full no claims so their quote seemed attractive. When their website doesn't work properly or you have a question, it can be quite difficult to get an answer.

I was a bit suspicious of them but when I sold my bike and cancelled early they refunded the money without any problem.

I think they're OK myself and underwritten by some big well known players.