Sweet modem buggery

[The Lone Rider]

I've had a problem for awhile.

My fuckin modem keeps disconnecting.


Some days, it'll be fine. Other days not so much.

More recently, if I make a phone call on the land line, the modem will disconnect.

I have brand new filters on the phone lines however.
Also.. I've noticed I can hear static and fizz on the land line.


I've phoned my ISP (Slingshot) to complain/ask for help but they've basically told me to unplug my phones and see if that makes a difference. I've unplugged the fax from the back of the fax (other end still in filter) and the other two phones straight from the wall. It's made no difference.

Then they suggested I try a different modem (which I don't have).

Also a new thing - seems it likes to disconnect when a laptop logs on via WiFi.

My mum, who is nearly 80 (so not the best person to get a description of symptoms from), has had problems with her net coming and going now. Also on Slingshot.


I am using a Linksys Wireless-G ADSL Home Gateway WAG200G Annex-A




Ideas? Help?

[Gremlin]

First, since the problems started, did you change anything in the house. ANYTHING attached to the phone line must have filters (good working condition etc). This includes any Sky, monitored alarm etc.

Second, I'd certainly try another modem. Most are warrantied for 1 year, how old is yours? They have a lifetime anywhere from a year or two through to five odd, but it completely varies. Frequent disconnections are either a dying modem, line faults or changes at the ISP requiring a reboot (but this shouldn't be anything constant).

One of the first tests they should have asked you to do is an isolation test. Unplug everything from the phone line, and only plug the modem in, and see how it goes. If that does prove to be successful, then it's certainly something in your house, and then you just have to isolate which device is causing it.

[Headbanger]

My fuckin modem keeps disconnecting.


Also.. I've noticed I can hear static and fizz on the land line.


Ideas? Help?

Get that shit sorted.

As noted, unplug everything apart from a single handset, if you still hear the white noise, Ring telecum and have a bitch at them.

Once they have insisted there is no problem at their end, then try another ADSL router.

Its not a modem unless you are on dialup.

[bungbung]

I had a similar problem when I moved into my current house - modem disconnects, crackly lines.
I traced it to the point inside the roof cavity where the cable from the street was connected to my house wiring. The connection was a terminal block, and the street wiring had verdigris on the conductors. I cleaned them up with sandpaper and some petroleum jelly.
I've not had any more problems since (5years now).

[bungbung]

Its not a modem unless you are on dialup.

Both then

The adsl router still has a modem within.

[Headbanger]

I had a couple of days of disconnects, Rang my ISP, told em it was no fucking good, They got me to turn on/turn off my router, I said yeah fucking yeah, done this a dozen times, as if, whatever, As I switch her back on I notice the plug is mostly all the way out of the wall.....

Poked her back in the hole, assured the paki on the other end of the line that the steps taken must have worked a treat and that its all good.

Then the fucker asks me if I'm running any torrent programs?

I say...uh...no, whats your angle here chap?

He then tells me that my line speed is capped at one third its real speed, and as I'm a "good" customer he has now enabled it properely.

Pack of cunts.

[Headbanger]

Both then

The adsl router still has a modem within.

So, You have no understanding of what a modem is?

Would you like to look it up or.....ah fuck it.

Here you go.

A modem (modulator-demodulator) is a device that modulates an analog carrier signal to encode digital information, and also demodulates such a carrier signal to decode the transmitted information.

Funny enough, There is no such thing inside you or anyone elses adsl router, Its for analog, which happens to be dial up, Not ADSL which happens to be

Asymmetric digital subscriber line

Notice the digital in their?

For your next trick can you point at your computer case and call it a hard drive?

Its akin to a fuel injection carburetor....

[slofox]

For your next trick can you point at your computer case and call it a hard drive?

I banged me shin on the case of a spare computer recently. It was pretty fuckin' hard...

[iYRe]

I did faults at telecom (and before that NZPO.. yes.. I am old) for 14 years.
I also worked in slingshots network ops for a year.

Things to note/do:
1. Slingshot cause your disconnects. It is not in their favour to have you not connected (they make money by keeping you connected, and charging you for all the extra data your pr0n downloads use up)
2. the MOST common cause of disconnects is line noise caused by a faulty splitter. Remove all splitters, all phones, and try the adsl, on its own, directly into the jackpoint. If good, replace all splitters.
3. If 2 didnt work, its probably in the line somewhere. Next most common place is a jackpoint. You can take em off and see if they are wet/damp/green. If not green or you cant do it.. hassle someone till they get chorus to come fix it.
4. Call your PHONE COMPANY (if it is you ISP, call them.. otherwise call the people whom you pay for you phone line - they look after your phone line.. ADSL just rides piggy back). Tell them your line is noisy, crackly, unusable most of the time, and it makes your internet drop off.

Failing that, it can be caused by a faulty ADSL router, but that is rare (ish)

[iYRe]

I banged me shin on the case of a spare computer recently. It was pretty fuckin' hard...

hard yes, but 10 gets you 20 it didnt drive.

[Scuba_Steve]

I banged me shin on the case of a spare computer recently. It was pretty fuckin' hard...

yea but did it drive???

[Scuba_Steve]

So, You have no understanding of what a modem is?

Would you like to look it up or.....ah fuck it.

Here you go.



Funny enough, There is no such thing inside you or anyone elses adsl router, Its for analog, which happens to be dial up, Not ADSL which happens to be



Notice the digital in their?

For your next trick can you point at your computer case and call it a hard drive?

Its akin to a fuel injection carburetor....

A Modem or Broadband Modem is also used to refer to the hardware device that connects a computer or router to a broadband network. For example, a Cable Modem and DSL Modem are two examples of these types of Modems.

[imdying]

So, You have no understanding of what a modem is?

Would you like to look it up or.....ah fuck it.

Here you go.



Funny enough, There is no such thing inside you or anyone elses adsl router, Its for analog, which happens to be dial up, Not ADSL which happens to be



Notice the digital in their?

For your next trick can you point at your computer case and call it a hard drive?

Its akin to a fuel injection carburetor....

This is wrong.

It's an analog signal from the DSLAM to your house. Strictly speaking it's a DSU inside and not a modem, but it amounts to the same thing. Yes the signal is transmitting digital data, but it's an analog signal.

Further, yes, fuel injection carbs exist also. They're also a hybrid, much like ADSL.

[The Lone Rider]

I'll try all that for a day or two.


Right now... the only thing I have connected is the phone in the kitchen (through a new filter) and the modem (through a phone/adsl splitter filter but fax unplugged from it)


Will see how it goes.



Mum's been having the same problem lately also as I've mentioned. It works fine for a few 4-5 days... then occasionally I get a phone call and she can't send email at all (wont connect she says)

Thanks

[Headbanger]

A Modem or Broadband Modem is also used to refer to the hardware device that connects a computer or router to a broadband network. For example, a Cable Modem and DSL Modem are two examples of these types of Modems.

Ignorance doesn't turn bullishit into fact, a modem is a device that takes an anologe signal and delivers it to a digital device.

Calling your adsl router a modem makes no more sense then referring to your bicycle as a horse.