I need help with PC virus

**Big Dan** · 9th November 2008, 12:45

Last week i had an anti-virus pop up alerting me to do an update so me not knowing any better did it and then to find out it was a virus scam to get you to buy a programme by credit card that will be rebilled each month now at times this thing takes over my computer and i can't activate my own antivirus programme

Its the Antivirus 2009 that was on stuff a few days ago

anyone got any help

Cheers
DAn

**Radar** · 9th November 2008, 12:49

Go to PF1 forum and post your question there:
http://pressf1.pcworld.co.nz

You will get an answer quickly. Lots of knowledgeable computer guys there - a few also on KB.

**Hemex** · 9th November 2008, 12:53

Hmmm.. try downloading a whole new spyware removal freeware and running it... If you have and that didnt work...
How much new data have you put onto your system since the click of doom? You could do a system restore to the day before that and that often helps...might lose any new data though(this can be prevented by copying the latest data onto a temp location)

**Big Dan** · 9th November 2008, 12:56

Originally Posted by MXheman

Hmmm.. try downloading a whole new spyware removal freeware and running it... If you have and that didnt work...
How much new data have you put onto your system since the click of doom? You could do a system restore to the day before that and that often helps...might lose any new data though(this can be prevented by copying the latest data onto a temp location)

Ho do i do a System restore? haven't really done much since it happened

**Hemex** · 9th November 2008, 13:48

Start > All Programs > Accessories > System Tools > System Restore... Follow the prompts from there... its pretty straight forward... You want to select all the Drives ( i.e. C, D and any others that you have partitioned) when it asks you as you may not know where the bloody virus is sourcing from... Choose a day/date a day or two before the click of doom... Let me know how you go

**Motu** · 9th November 2008, 13:59

I had that one a few weeks ago,but I didn't make the mistake of buying their program to make matters worse.We used a couple of my own antivirus programs to remove it....but problems still kept surfacing.So a couple of weeks ago my son in law took everything off the hard drive,and then put them back one by one.I've lost a lot of stuff I never use,but it's faster without the clutter.

**Big Dan** · 9th November 2008, 14:14

Originally Posted by MXheman

Start > All Programs > Accessories > System Tools > System Restore... Follow the prompts from there... its pretty straight forward... You want to select all the Drives ( i.e. C, D and any others that you have partitioned) when it asks you as you may not know where the bloody virus is sourcing from... Choose a day/date a day or two before the click of doom... Let me know how you go

It would appear that your a farking legend mate just done the restore and looks all good so far lost a few files and games but its all good

you get some bling brudda

**Hemex** · 9th November 2008, 15:26

Originally Posted by Big Dan

It would appear that your a farking legend mate just done the restore and looks all good so far lost a few files and games but its all good

you get some bling brudda

Glad I could help bud!

**BrianZ** · 9th November 2008, 15:50

Try Malwarebytes' Anti-Malware - a great free program which will clean out most stuff like Antivirus 2009. You can get from: http://www.malwarebytes.org/mbam.php

Cheers

Brian Z

**Matt_TG** · 9th November 2008, 16:04

+1 for Malwarebytes

The best free program out there for getting rid of nasties.

**naphazoline** · 9th November 2008, 17:38

i had one of these scam things a while back,and googled the fix.
i had to download 2 free programs to remove it,but it solved the problem,and cost zip,zero,nada

**Forest** · 9th November 2008, 18:24

Now that you've done the system restore, I'd advise that you use Windows Update and download all of the latest patches and security fixes.

**Taz** · 9th November 2008, 18:31

It seems Malwarebytes costs... so therefore not free.

**scracha** · 9th November 2008, 18:37

Originally Posted by MXheman

Start > All Programs > Accessories > System Tools > System Restore... Follow the prompts from there... its pretty straight forward... You want to select all the Drives ( i.e. C, D and any others that you have partitioned) when it asks you as you may not know where the bloody virus is sourcing from... Choose a day/date a day or two before the click of doom... Let me know how you go

Very very very risky thing to do and can often make things worse. Modern virus' reside in the system restore data too.

Malwarebytes thingie has a free version.

There's countless threads on the antivirus2009 and it's variants on KB already.

Highly recommend a visit to http://housecall.trendmicro.com/ to make sure the virus is gone.

**Hemex** · 9th November 2008, 18:45

Originally Posted by scracha

Very very very risky thing to do and can often make things worse. Modern virus' reside in the system restore data too.

Malwarebytes thingie has a free version.

There's countless threads on the antivirus2009 and it's variants on KB already.

Highly recommend a visit to http://housecall.trendmicro.com/ to make sure the virus is gone.

Risky because? Not being a smart arse... Just want to know for my knowledge... From my exp...It cant get worse...it may not go... but getting worse??