Thanks for the link sil3ntwar, I'll be sure to let motorad know. And yes, I agree I probably got what I deserved, I just didn't think the probability of it being dropped AND the damage coming to over 1500 was high enough... as I said, never again.
And I should add that I'm sure this kind of thing happens regardless of who you ship with, and to their credit Tony from CT was very quick to say "just send us the signed dropoff receipt and we'll be happy to pay $1500", so they were very helpful in that respect. At least I learned something from it I guess.
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