What would YOU do?

**Maha** · 30th June 2009, 18:35

Originally Posted by Tigadae

Id be bro did you have a good ride, good fun ah, dont she sound sweat as, cheers its all good, catch you up next time,,,

Fah-oi is what you would say bro?.......Meke as bike eh....

Bling sent, thats beautiful.

**Ixion** · 30th June 2009, 18:36

Welll. yes. And no. Or, no. And yes.

Depends on the several ks I guess.

If a mechanic has a vehicle out for a test drive/shake down, and goes by a supplier where there are (small) parts awaiting pick up - seems a bit precious to say "No, you cannot stop and collect them". After all, global warming, saving Gaia, reducing uneccesary journies etc etc.

Question is I guess, the "job that doesn't need the vehicle moving" bit.

On the one hand , if I take my car in for (say) a new windscreen washer motor - why on earth should they need to move the car let alone take it for a test drive.

But, on the other hand. Let's just imagine an (exaggerated) scenario.

PoorSod Motors fit a new windscreen washer motor to my Clapmobile.

10 minutes after I leave a procession of emergency vehicles hurtles past on reds and blues.

That evening the Daily Bugle bugles in huge headlines "Shocking massacre. Car runs into school children. 19 little kiddies dismembered".

Next morning , Daily Bugle: " Kiddie massacre latest : Car's brakes failed because of defective workmanship - Police say lack of brakes must have been quite obvious".

That afternoon , the plod call round "Did you carry out service work on this car before it crashed?" You explain "yes, but, but, but". Plod "So, you agree that the cars brakes may may have been inoperative when it left your shop? " : "Well, yes I guess but but but"

That afternoon , Daily Bugle : " Scandal : Kiddie massacre car had just been collected from repair shop. The DB can report that the car that massacred 19 darling kiddies had only minutes before been collected from PoorSod Motors who had been overhauling it. PoorSod admits brakes were inoperative when the vehicle was driven from his workshop. Blah Blah righteous indignation etc ".

Sure, legally PoorSod is probably OK. But, y' reckon he'll stay in business?

I think if I were a repair shop I'd want very vehicle that left the premises with my sticker on it to at least be started up and driven round the block. And the customer warned about anything obvious. And asked to sign a written waiver if he wants to ignore it.

**short-circuit** · 30th June 2009, 18:52

Originally Posted by Tigadae

Id be bro did you have a good ride, good fun ah, dont she sound sweat as, cheers its all good, catch you up next time,,,

I'd be "bro the overalls smell like kaka"

**FROSTY:Me** · 30th June 2009, 18:55

No-- sorry Ixion "poor Sod industries" were doing work of a nature where their work in NO way could be associated in any way shape or form with the safety of the vehicle.

**pzkpfw** · 30th June 2009, 22:56

Seems familiar: http://www.trademe.co.nz/Community/M...eadid=36883930

**The Stranger:Me** · 30th June 2009, 23:12

Originally Posted by FROSTY

"poor Sod industries" were doing work of a nature where their work in NO way could be associated in any way shape or form with the safety of the vehicle.

Why not share the nature of the work with us, and state it from the outset and that it is a car for that matter?
Not trying to infer any misinformation, but this is information within your knowledge in this hypothetical situation isn't it?

**R1madness** · 30th June 2009, 23:16

Sorry Frosty but i have to agree with ixion on this one (for the first time ever). Hence my test ride everytrhing policy.

In his statment it is not about the facts or laws its about the misinterperated truth presented as facts to the unsuspecting public causing a business to fold due to the public perception of guilt and shonky workmanship.
I stick to my original post, go see the shop/workshop owner rather than getting all heated....

As always there is only 1 side to the story posted here.

**FROSTY:Me** · 1st July 2009, 08:28

Originally Posted by R1madness

Sorry Frosty but i have to agree with ixion on this one (for the first time ever). Hence my test ride everytrhing policy.

In his statment it is not about the facts or laws its about the misinterperated truth presented as facts to the unsuspecting public causing a business to fold due to the public perception of guilt and shonky workmanship.
I stick to my original post, go see the shop/workshop owner rather than getting all heated....

As always there is only 1 side to the story posted here.

So Ok tell me if a customer took a bike to you for a replacement headlight bulb to be fitted then you would require a test ride? If a customer required part of a fairing painted would you require a test ride ??if a customer wanted their seat recovered you would require a test ride?
If you groomed their bike you would require a test ride?(on a wet winters day)
I stated catagorically that the nature of the word did not ever require or have a test ride/drive. NEVER had before in 10 years in the business.

**short-circuit** · 1st July 2009, 08:34

Originally Posted by FROSTY

So Ok tell me if a customer took a bike to you for a replacement headlight bulb to be fitted then you would require a test ride? If a customer required part of a fairing painted would you require a test ride ??if a customer wanted their seat recovered you would require a test ride?
If you groomed their bike you would require a test ride?(on a wet winters day)
I stated catagorically that the nature of the word did not ever require or have a test ride/drive. NEVER had before in 10 years in the business.

So just to clarify - In the OP you state that this is not hypothetical? So what exactly did you have done to your bike?

**R1madness** · 1st July 2009, 10:59

Originally Posted by FROSTY

So Ok tell me if a customer took a bike to you for a replacement headlight bulb to be fitted then you would require a test ride? If a customer required part of a fairing painted would you require a test ride ??if a customer wanted their seat recovered you would require a test ride?
If you groomed their bike you would require a test ride?(on a wet winters day)
I stated catagorically that the nature of the word did not ever require or have a test ride/drive. NEVER had before in 10 years in the business.

Test ride for replacing the headlight buld? Yea why not, that way we can determine that vibration is not causing it to blow. Fairing panel removed and refitted ? Yep then too, to ensure it has been fitted properly and no vibrations. Seat recover? probibly up and down the carpak would do to make sure it was fitting properly and secure but it would still get a little ride.
No ride no fix. simple.
Grooming is a different story tho. Nothing gets removed or refitted no tools on the bike. I would expect my team to point out anything they find wrong and lsit it on the job sheet. Note i do not class grooming as workshop work. It is sales prep work.

Mate you asked my opinion and thats how it is for me. It might be different up north but down here we like to look after our customers.
Bike grooming is different as we do not remove or refit anything.

**Brownstoo** · 1st July 2009, 11:20

Do the minor work yourself?

**short-circuit** · 1st July 2009, 11:52

Originally Posted by R1madness

Test ride for replacing the headlight buld? Yea why not, that way we can determine that vibration is not causing it to blow. Fairing panel removed and refitted ? Yep then too, to ensure it has been fitted properly and no vibrations. Seat recover? probibly up and down the carpak would do to make sure it was fitting properly and secure but it would still get a little ride.
No ride no fix. simple.
Grooming is a different story tho. Nothing gets removed or refitted no tools on the bike. I would expect my team to point out anything they find wrong and lsit it on the job sheet. Note i do not class grooming as workshop work. It is sales prep work.

Mate you asked my opinion and thats how it is for me. It might be different up north but down here we like to look after our customers.
Bike grooming is different as we do not remove or refit anything.

Doubt it bro you're avin a laugh.

**FROSTY:Me** · 1st July 2009, 12:15

Originally Posted by short-circuit

So just to clarify - In the OP you state that this is not hypothetical? So what exactly did you have done to your bike?

Quite simply the CAR needed an interior groom. dry vac followed by cleaning followed by polishing.
But We also have towbars,alarms,painting,mechanical work done.Unless the work specifically required a drive afterwards I don't expect my cars driven. One huge issue is that the car did not have any registration--ie no plates. No plates means not legal on the road.

R1 sorry I don't see your answers to my post above as being reason for a test ride. There are reasons for a test ride. I would be pissed off if someone rode my bike under the circumstances I outlined. Its not customer service to me its just joy riding.