What would YOU do?

**alanzs** · 1st July 2009, 13:44

Whenever I get a WOF, the guy always goes for a test ride of 5-10 minutes. He's cool, rides a bike and always passes my WOF's. So, he goes for a bit of a ride, who cares???? But, every circumstance is different.

You may want to vote with your feet if you don't like the service.

**sidecar bob** · 1st July 2009, 14:16

Personaly i rekon you should chill out & stop stressing out & losing sleep about small stuff that is hardly going to make a scrap of difference in the world.
You will live longer & be happier if you do.

**FROSTY:Me** · 1st July 2009, 14:24

Sorry SB it aint small stuff. not unless you think $15000 is small stuff.
As stranger said hey if impounded or damaged the drivers responsible. I don't somehow see a spotty faced 18 year old working as a car groomer having a spare $15000 rattling around in his pocket.

**gatch** · 1st July 2009, 15:00

Frosty, in the instance you described I'd be pretty pissed off, any kind of incident could have happened and with the vehicle on dealer plates it would have been complicated to resolve. Not necessarily the fault of the person driving it, whoever made the call to use the vehicle should have immediate damage dished out to the bum region..

**sidecar bob** · 1st July 2009, 16:56

Originally Posted by FROSTY

Sorry SB it aint small stuff. not unless you think $15000 is small stuff.
As stranger said hey if impounded or damaged the drivers responsible. I don't somehow see a spotty faced 18 year old working as a car groomer having a spare $15000 rattling around in his pocket.

If you were dying of cancer it would seem small.

**R1madness** · 1st July 2009, 17:21

So. did you go back and have a chat to the business owner? Its the right thing to do. He may not be aware that you are not happy. I would bet he doesn't want to lose your business because of his staffs stupidity. Give him the chance to put it right. If he wont then its a different story i guess.

**marty** · 1st July 2009, 17:26

Originally Posted by sidecar bob

If you were dying of cancer it would seem small.

if you won big wednesday last week it would seem pretty small too....

**R1madness** · 1st July 2009, 17:27

Just an interesting side note.....
Workshops are not allowed to contract out of their responcability to look after a vehicle while in their care. Infact the signs stating "stored and ridden/driven at owners risk" are against the law. Also you can not contract out for work not completed to a suitable std if it makes the vehicle unsafe, even if the customer says its ok just bodge it up to get him home and you get them to sign a waiver you are still liable if something goes wrong and they crash.

**Mully** · 1st July 2009, 19:16

How did the new owner know it was his car if it had no plates on it?

**geestring** · 1st July 2009, 19:57

thats not on, yes shame them. let us know so we dont go there. hope you didnt pay for the wof.

**The Stranger:Me** · 2nd July 2009, 11:41

Originally Posted by R1madness

Just an interesting side note.....
Workshops are not allowed to contract out of their responcability to look after a vehicle while in their care. Infact the signs stating "stored and ridden/driven at owners risk" are against the law.

Is that a recent change?

Many moons ago a garage was servicing the brakes on a Dodge truck that belonged to the company I worked for.
The calipers were sitting on the A arm and someone stole it from the garage. Needless to say, they didn't get far, but they did cause a lot of damage in not getting far.
We (our company) was unsuccessful in recovering cost as it was held that the "all care, but no responsibility" sign actually meant no care and NO responsibility.
Our argument was that the sign was void as "all care" meant NOT leaving he keys in the ignition.
Despite their failure to provide even basic care (locing kesy away), case law meant no responsibility for the garage owner.

As I say though - many moons ago.

**R1madness** · 2nd July 2009, 12:20

The law change was about 10 years ago i think.... Might be a little less. I personally think its a good change. Why should you trust your pride and joy to a place that will not even cover it while they are working on or storeing it.

**buellbabe** · 2nd July 2009, 12:20

Only a few years ago the keys were stolen out of my Buells ignition while it was in the workshop at AMPS...they used to be pretty slack and would let all sorts of gang member rif-raff/hangers-on wander around...

Well fortunately I had a spare key but that meant that I now only had one key for the bike...my stolen key will ONLY fit my ignition so the theft was pointless anyway but AMPS were very apologetic and were totally prepared to cover the costs of a new spare and even an entire ignition barrel if necessary.

Not so long afterwards the thief was in a pub in Napier showing my keys off and boasting about what he had done...well unlucky for him cos he was in a biker bar and one of the bikers took offence, decked him and posted my keys back up to AMPS LOL.

Bit of a long winded post sorry but my point was that AMPS admitted full liability and were absolutely horrified by the incident.OH yeah and they have tightened up on security since then LOL.