Heat pumps are shit!

[Max Preload]

Max Preload, when you ask for info after telling them,the supplier,waat you expect and that waat you expected is not delivered one has every right to make comments! and when you find out that the goods supplied have been dumped in NZ from Aussie and said suppliers to one of our bigger DIY and building suppliers has vanished! i expect that there is a body that should and could bring power to bare on the retailers to honour the warranty and make sure that waat they have claimed the said pumps can do.

What I gather from that is you bought a heat pump, on the cheap, from a fly-by-nighter, who undersized it and now you want the heat pump you should have bought in the first place from a reputable supplier, at no further cost to yourself. How'd I do?

[oldrider]

It's quite amasing to see the sudden uptake of heat pumps in NZ. I went the other way and had underfloor heating installed during major refurbishment. Couldn't be bothered reading the instructions so just flicked the switch to a nice a toasty house. Just got my power bill... $1100.00. Ouch.

Steady Finn, that post could make you read like your avatar, now that "would" be an OUCH!

[Finn]

Steady Finn, that post could make you read like your avatar, now that "would" be an OUCH!

Umm, that is me in my avatar.

[digsaw]

Max Preload,your a wanker thats talking shit

[Max Preload]

Max Preload,your a wanker thats talking shit

Spoken like a true idiot that can't even spell (it's "you're", clown) much less understand the thermodynamics of heat pumps.

[sels1]

What I gather from that is you bought a heat pump, on the cheap, from a fly-by-nighter, who undersized it and now you want the heat pump you should have bought in the first place from a reputable supplier, at no further cost to yourself. How'd I do?

I would say you are pretty close. No offence to Digsaw but heat pumps are not like toasters or washing machines. They have to be designed and sized to each situation. The inside unit has to be placed right for correct air distribution. The outdoor units have to be placed right, with good ventilation and exposure.(after all, thats where the heat is being pumped from)
Deal with an experienced and reputable heatpump/refrigeration company you should be ok, and will have warranty cover. But purchase cheap product off a bulk retailer, well, its buyer beware...!

[marty]

I look after about two dozen Fujitsu's, I'd never buy one. We also have two that do just what you described in your first post, just lemons. We also experienced compressor failure (under warranty) in one and a few fans vibrate through the roof. Bloody annoying. While I have fixed some of this by remounting some units there are a couple that just won't shut up.

I much prefer a box fire, free-standing preferably. They work in a power cut too.

and yet we have a 3kw fujitsu that runs 24/7 winter and summer, windows open/closed/doors open/somewhat damp environment between -4 and +35, and apart from dripping water sometimes when it's really humid, it is brilliant.

[HenryDorsetCase]

What's the f*****g point of having a heating system that f*****g defrosts (so stops working) as soon as it gets to six f*****g degrees outside?

For f**k sake!

you get what you pay for like with pretty much everything.

ours defrosts when it is MINUS 6 or so.

Its freakin fantastic. Shoulda bought it years ago. Mitsubishi Electric supplied by a reputable local firm: Beattie Airconditioning. I dont mind giving them props, they were excellent.

[peasea]

and yet we have a 3kw fujitsu that runs 24/7 winter and summer, windows open/closed/doors open/somewhat damp environment between -4 and +35, and apart from dripping water sometimes when it's really humid, it is brilliant.

I suppose it's like anything else; you get your lemons and you get your gems. I have worked in several auto dealerships over the years and you line up half a dozen of one model vehicle and there'd be a fast one in there somewhere. You also get your nice-driving ones too, you know, no squeaks and rattles etc.

I guess the one that gives me niggles is just another fouled plug in the engine of life.

[digsaw]

Ok guys, the pump was in the top 5 when brought and a choice was made on the facts given by the makers and by informed inquiry at the time.
It is a split type air conditioner with inverter, cooling 3.50kW heating 4.2kW with a range of -7c..+43c with auto defrosting, installation was done by a reputable firm. I have no complaint with the unite and the way it preforms until the outside temperature gets to 4c then it simply ices up until the fan starts hitting the ice and no heat is produced, it is heating a small lounge and should do it easy.
Was it cheap, nope it wasn't cheap, at $3000 installed and the installation price was very good and the job was done well.
Now i know that its been a rather cold winter but where i live close to the sea and the fact we might only get a frost or two per year i would have thought that what i had brought would do the job easy,its not like i live in Twizel and it seems odd to me that out there, there are many people who have heat pumps that don't do the job,now whether its a $700 or a $2700 pump it should under the ,i think Goods an Services Act or Consumers Act, it should live up to the claims of the manufacturers and if not, just like if half the cars sold if they didn't meet the claimed specs then something would be done about it.

[Max Preload]

I have no complaint with the unit and the way it preforms until the outside temperature gets to 4c then it simply ices up until the fan starts hitting the ice and no heat is produced...

Since you've now calmed down... that sounds like a fault. Have you had them back to look at it?

Who sized it & positioned it based on the house?. It's not like sizing a resistive electric heater either. You have remedies available to you under the CGA for non-performance if someone's cocked up.

[digsaw]

Well thats what i have been saying all along but you! insisted and persisted in saying it was a cheap pump on more than one occasion.

[98tls]

We don't feel conned,we really only had the heat pumps installed to cover the between season periods!

Like when it's not worth starting the fire but yet too cold not to!

So far they have excelled our expectations and not much change in running costs.

What make do you have up the road there John?Have had great Service from the Panasonic unit (6.5) over the last couple of years though have had it do the stopping thing when really cold a few times,a tad annoyingthough it has been colder than normal down here,had some great frosts.

[Max Preload]

Yep first sign of frost and it turns into an iceberg,umm i think us kiwis have been conned big time and it about time we got togeather an tar an feathered a few of the pricks that sold this shit to us

Well thats what i have been saying all along but you! insisted and persisted in saying it was a cheap pump on more than one occasion.

Saying all along... where exactly?

Please, also point out where I said it was a "cheap pump on more than one occassion too..." I certainly hypothesised once since you came in from a clear position of ignorance ranting about Kiwis having been conned big time and offering no detail other that just your own expereince which is contrary to pretty much every other person in this thread.

You really do like to talk total shit that you just make up as you go along.

[digsaw]

What I gather from that is you bought a heat pump, on the cheap, from a fly-by-nighter, who undersized it and now you want the heat pump you should have bought in the first place from a reputable supplier, at no further cost to yourself. How'd I do?

not very well i think sorry about saying you said it more than once,i was referring to the general tone of all the replies i have seen on many other posts on this and other forums, a quick poll on one site showed 50..50 for and against which makes me wonder how up front all our retailers have been about informing their customers.