Transport company fucked bike in transit, now seller wants money from me

[ukusa]

sounds good as solved to me

[CookMySock]

I suspect he's signed for it clean and now can't claim on them....

Lifes' hard little lessons are the things that shape our lives aren't they?

It's standard operating procedure to try to pin our own problems onto those who are gullible enough to open their cheque book. That's all he is doing, and that's what you should do next time you are caught as well. He is going to pretty pissed off when he realises the horrible truth, but hey we all get out share of that don't we!

Steve

[breakaway]

Ok - an update - apparnetly when the mirror arrived, it was broken and falling off, and someone has tried to glue it back on (wtf?). The bar end has broken off and totally fucked its its mounting hole too. Jesus!

[imdying]

Oh really!? Someone knows something then... as much as I'd like to know what carrier, don't name them yet... given he's enough of a dick to try and axe you over it, it wouldn't surprise me if he did it himself. Unless it's the worlds dodgiest carrier. Glue to hold a mirror back on, you'd have to be pretty fucked in the head to try that.

[unrealone]

Here's the full story - I put the bike on trademe (classified ad, not an auction), and didn't have photos to upload right there and then, so I said "Photos soon to come" on the listing. Before I could come home and get some photos to upload, some bloke from Christchurch rings me up keen as a bean for the bike. He makes me an acceptable offer.

He then says since he can't look at it, if I'd be okay with having the bike inspected by the local dealership. I have nothing to hide, so I say no worries, and we go get it checked out (2hrs of my own time gone) - and the check comes back all good.

He speaks to the dealership, and they tell him all the details. He then phones me, and tells me that the dealership told him the bike was mechanically sound, but there was some cosmetic damage. I offer to take photos and send to him, so he knows what he's buying, to which he readily agrees.

So I get home, take photos, send em off via email, and he calls me right away and says "Okay I'm happy with this - money will be with you tomorrow. I've organised trasnport, drop it off at Company X and they will ship it to me". These photos show intact bar end and mirror as well.

I drop off the bike at transport company the following day after making sure the money was in my account. A few days later, I got this email accusing me of being a liar and how I should compensate him for the damage.

Isn't it extremely obvious then? Other than for a rant (which is fine with me) why post here asking?

[steve_t]

I'm also beginning to think the bike's arrived in good condition and the buyer has dropped it cos they're a noob. Trying to scam the seller is low. Or did the buyer pull the bike out of the transport truck with the broken bits? This would be corroborated by the driver I guess

[p.dath]

So carriers are required by law to offer $1500 of limited carrier liability. Typically he must notify them within 7 days of receiving the goods.

So he should be making a claim with the carrier quick smart.

[Lucy]

I'm also beginning to think the bike's arrived in good condition and the buyer has dropped it cos they're a noob. Trying to scam the seller is low. Or did the buyer pull the bike out of the transport truck with the broken bits? This would be corroborated by the driver I guess

Unfortunately, most Kiwi wage slaves including many professional drivers, would say 'Nah, it was like that when I got it'.

[T.W.R]

So where 's the loading document that you signed when the bike was delivered to the carrier?
usually the carrier will do a visual inspection of the bike, record the condition document & sign then get the vendor to sign off the document also; vendor gets a copy.
Any damage sustained during transit or whilst in the care of the carrier is their responsibility

[Bender]

With the full facts in front of us I now agree that it's his problem. Tell him to get out his chequebook and stop snivelling.

[Mully]

So carriers are required by law to offer $1500 of limited carrier liability. Typically he must notify them within 7 days of receiving the goods.

So he should be making a claim with the carrier quick smart.

Yeah, that's what I was saying earlier. I suspect (if, in fact, the damage was done by the carrier) that he's signed the docket "in good order and condition" and now he can't claim on them under the CGA.

[Waxxa]

He organised the carrier, he needs to organise the insurance for the carrage!

[p.dath]

Yeah, that's what I was saying earlier. I suspect (if, in fact, the damage was done by the carrier) that he's signed the docket "in good order and condition" and now he can't claim on them under the CGA.

I would still make a claim. After the 7 days you have no recourse. If he makes a claim, and they initially turn it down because he signed for it as being in "good working order" he at least still has the option of taking it further (such as to the disputes tribunal).

You'd be surprised how worthless a signed bit of paper can be sometimes in a court of law.

[Mully]

I would still make a claim. After the 7 days you have no recourse. If he makes a claim, and they initially turn it down because he signed for it as being in "good working order" he at least still has the option of taking it further (such as to the disputes tribunal).

I meant he's probably already tried to claim on them - they've pointed out that he's signed it clean and now he's come back to the OP.

Sorry, I was a bit vague.

You'd be surprised how worthless a signed bit of paper can be sometimes in a court of law.

Again, presuming the carrier did the damage, I agree with you. The carrier would probably make a settlement offer if they thought it was going to go that far.

[neels]

Isn't it extremely obvious then? Other than for a rant (which is fine with me) why post here asking?

Because it might help someone else avoid the same situation?

Perhaps it could be worthwhile photographing a bike at the transport company when it's dropped off, as proof of condition and also if the company knows it's condition is recorded they might be extra careful.

The idea of signing for stuff when it's dropped of is nonsense, if you get a sealed package they want you to sign as receiving it in good condition, but they sure don't want to hang around while you open it to make sure it's not damaged.