Casbolts

**Blinkwing** · 28th May 2010, 12:21

Reading all this ... how do they manage to stay in business? Is it a front for other 'enterprises' ? :P

**imdying** · 28th May 2010, 12:30

Originally Posted by Blinkwing

Reading all this ... how do they manage to stay in business? Is it a front for other 'enterprises' ? :P

Dad had a finance company?

**wingnutt** · 28th May 2010, 12:58

Originally Posted by Muppet

Friend went in to Casbolts to ask about a brake pedal for his VFR800 as he'd had an off recently. He was told by the guy there, that it would cost $250 to $450 ex Japan. The attitude of the staff left a lot to be desired, and they had the now standard Casbolts 'couldn't give a shit' attitude. Mate said he felt as if he was a burden. A quick search on the net by myself revealed one VFR800 brake pedal from USA for $89 USD. Casbolts-no sale, no customer, no wonder......

I think the attitude, is pretty prevalent through a lot of districts concerning Honda dealers, when I was restoring an oldie it soon became obvious that they weren’t interested in helping, so I brought everything in from the USA, and got all my advice off the net.

Their loss, I was prepared to put all my money their way, they didn’t get because of rubbish service.

Workshop guys are great, but parts staffs don’t give a shit, and the only thing I get are oil filters, even get my oil elsewhere.

Some months ago, at a rally, a Honda representative, was told by riders from almost all districts, that the Honda dealerships customer service was crap, and something needed to be done.

**fuknKIWI** · 28th May 2010, 13:13

Here's their contact details;
http://casboltsmotorcycles.motorcycl...ntact.aspx?N=0

**HenryDorsetCase** · 28th May 2010, 14:15

Originally Posted by Muppet

That'll be Graham Casbolt for sure. On a previous thread I detailed how he refused to furnish me with a part number for a rear wheel bearing on my CBR600F which was in pieces at Pit Lane (good bastards). He said to me as I left "Next time you want a part for your Honda you come to a Honda dealer" he seemed to enjoy this and as a result I've never been back other than to look at their bikes. A work colleague drove all the way to Dunedin with a trailer to buy a brand new VTR1000 rather than go to Casbolts. And with Hampton Honda on Carmen Road why would you bother, the guys out there let me and a mate (the one with the VFR) sit on a couple of Fireblades and talk shit about bikes, as you do....wasn't a problem.

I bought a brand new Honda 919 Hornet from Brendan and Craig at Ashburton Honda, rather than buy it there. I have had a couple of good experiences with parts also, but Mr Casbolt was very rude to me a few years ago, and I will not buy a bike from them ever. and now Hamptons are Honda dealers, they will get what minimal parts business I get.

**Corse1** · 28th May 2010, 15:06

You would think that with the lull in bike sales dealers would be looking to their service and parts departments to turn over some coin. They can moan about internet sights taking all their part sales but providing poor customer service on top of that will bite them in arse sooner or later.
Geez how many thousands have they lost already in this short thread alone!!

**shrub** · 28th May 2010, 15:48

I bought a bike of Craig at Casbolts in the 90s, and when I go in he still recognises me and says gidday. I have never had a problem with him, but old man Casbolt is a twat.

Out of the Manchester St bike shops Pitlane stand head and shoulders above any of them, and I will go there for anything I can. I visited Rolling Thunder once and didn't like being told that my bike was a piece of crap compared to the Harley I was looking at, but I'm sure if you ride a Harley they're fine. The Sportszone crew are friendly whenever I go in for a drool, but they don't sell anything I want. The new guy selling Guzzis seems pretty good and when I went in for a drool he was super friendly and offered me a ride on a demonstrator even though I told him I wasn't looking to buy.

**p.dath** · 28th May 2010, 15:51

If you are after Honda bike parts I have found Econohonda in Hamilton real good (have only bought from them online).
http://www.econohonda.co.nz/

You can often choose OEM or second hand parts, and they seem to carry a pretty decent stock. If I can, I try to support someone in NZ first.

**jim.cox** · 28th May 2010, 15:53

My experiences are similar

It go so that I was going next door to by oil for my Ducati

But then the place next door went from bikeshop to boutique - and I cant decide which is worse

**shrub** · 28th May 2010, 16:03

Originally Posted by jim.cox

My experiences are similar

It go so that I was going next door to by oil for my Ducati

But then the place next door went from bikeshop to boutique - and I cant decide which is worse

Go and see Don at Pitlane. He sells a huge range of consumables at a good price.

**jim.cox** · 28th May 2010, 16:09

Indeed he does - including thick old dinosaur oil suitable for thick old dinosaurs

And I should also mention Budget Motorcycle Spares who are also "good bastards"

**shrub** · 28th May 2010, 16:12

Originally Posted by jim.cox

Indeed he does - including thick old dinosaur oil suitable for thick old dinosaurs

And I should also mention Budget Motorcycle Spares who are also "good bastards"

Funny how the non-franchise shops are the only ones worth visiting. Maybe having a franchise makes you arrogant huh?

**jim.cox** · 28th May 2010, 16:14

Originally Posted by shrub

Funny how the non-franchise shops are the only ones worth visiting. Maybe having a franchise makes you arrogant huh?

I disgaree - the Trumpet and Suzii dealers on Manchester St are also both good to deal with and not at all stuck up

**AllanB** · 28th May 2010, 16:16

Originally Posted by jim.cox

But then the place next door went from bike shop to boutique - and I cant decide which is worse

Hahaha Classic - that would be the new snazzy look RT I guess! I know what you mean - it is pretty spiffy now and lost the hard core edge!

I like what the guy is doing with the new Guzzi shop - the bikes are the focus and the rest is interesting in raw steel gracefully 'ageing'.

I do like a bit of an edge to my bike shops. I'd like to see Sportzone (great sales staff) capitalise on the racing history of the GSXR with a few 'action shot' banners hanging from the roof and why not mount a couple of historic classics on the wall - GS1000s, GT380 or something similar. Backlight them with some LED's for night time ambiance through the showroom window.