Boyd Motorcycles Hamilton

[bluebird]

Why do I buy from a dealer? (or for those who don't want to read a long post – Boyds Rock )

Here is why.

I recently traded my bike on a new (second hand) one from Boyd's in Hamilton.
They clearly spelled out the warranty. Outside the warranty period the bike developed an oil leak.
I phoned them up and asked if we could come to some arrangement that wouldn't leave me too much out of pocket. I was told to ring back.

I did, and was told to drop the bike off and it would be sorted.

On Saturday I dropped the bike in, and while waiting to be picked up, started looking at boots for my daughter. Started trying some on, my daughter didn't like them. Troy came past and said his niece liked a certain type and he would get some (he was looking after someone else at this point as well). A couple of minutes later, he had some, they were the right size and may daughter loved them. Swipe goes the card and off we go.

Popped in this morning to pick up my bike, spoke to Troy about some boots for me. He cut me a good deal on some run out Diadora Muds and a pair of Dririder Rally cross pants.
Swipe/swipe goes the card and off I go.

I was going to buy some boots online, same with the pants.

But Boyds looked after me when there was an issue. They didn't have to. But they did, and subsequently got my business on accessories. I will also keep going back. I know you can get things cheaper on the net, and shopping round. But for me, I like to know that the guys that are here in my home town have my business. If something (price wise) is well out of whack, I will give them the chance to get close. If something isn't right, they are right there to sort it.

The DR is my first bike from Boyds. I can pretty much guarantee it won't be the last.

Thanks Greg, Glen, Troy and the rest of the Team at Boyds. Thanks to the workshop guys who did the work on the DR.

I am already lining up the next couple of purchases from Boyds.

Sure, you may pay more than a private sale (for the bike), but I reckon in the long run, it is well worth the extra.
(plus they gave me a good trade in price too and the whole deal was easily done on a rainy Saturday morning)

Warranty service on bike out of warranty – 0
Boots for daughter – 150
Boots for dad – 250
Pants for dad – 100


Service from your local dealer – priceless

Thanks Boyds!

I had the same experience with Colmans in Auckland, and will be buying my next bike from them.

[ckai]

Mike, (w/shop manager) can come across a bit brash, until you get to know him. Lots of requests, demands are put on w/shop managers, (this I know well), so forgive him if he isn't always the perfect diplomat.
Matt and the other boys are excellent. Very knowledgeable across the brands.
The place is always tidy and full of lovely new bikes. Call in and drool.

Mike ain't there no more. Tough times maybe?

[sil3nt]

Mike ain't there no more. Tough times maybe?

Ah good. Hated that prick. Haha. Matt is all good though! Young fellas seem alright as well.

[dynamite9585]

Before reading this thread i was a little "meh" towards boyds.
been in there once, no-one even raised an eyebrow to my or my g/f. in saying that we were there for 10 mins and other people were in the shop.

After reading this thread we decided to go back and actually talk to someone.
met a really nice guy in there, explained we were starting out and looking for gear.

we expected a bit of a "why am i wasting my time talking to you" attitude (imagine how a salesman would talk to a 15 year old on his learners at the holden dealership)
but instead he was genuinely helpfull and took the time to fully explain different types of gear, pros/cons ect.

his no bull sales approach has easily got him $1000 out of a couple of students when the time comes to buying.
so much so that we thought of going to have a look at another store in hamilton but decided not to because we already feel like we have a sence of loyalty to the place.

[wysper]

Before reading this thread i was a little "meh" towards boyds.
been in there once, no-one even raised an eyebrow to my or my g/f. in saying that we were there for 10 mins and other people were in the shop.

After reading this thread we decided to go back and actually talk to someone.
met a really nice guy in there, explained we were starting out and looking for gear.

we expected a bit of a "why am i wasting my time talking to you" attitude (imagine how a salesman would talk to a 15 year old on his learners at the holden dealership)
but instead he was genuinely helpfull and took the time to fully explain different types of gear, pros/cons ect.

his no bull sales approach has easily got him $1000 out of a couple of students when the time comes to buying.
so much so that we thought of going to have a look at another store in hamilton but decided not to because we already feel like we have a sence of loyalty to the place.

Glad you had a better experience second time round!
Those bastards and their good service keep managing to regularly extract money from me to my wifes despair
Next on my list from them is gear for my daughter...

[ynot slow]

Glad you had a better experience second time round!
Those bastards and their good service keep managing to regularly extract money from me to my wifes despair
Next on my list from them is gear for my daughter...

Agree give them a couple of visits,if you're ignored go elsewhere (went into a large retail shop for an interview,stood by desk waiting- ignored,stood looking in several areas with staff- ignored,then the bloody storeman asked if I needed help,yep after manager please,was asked to follow him.Manager was dude behind lady at desk when I stopped first,politely told him,he needs a kick for staff acknowledgment of customers.Said this is my payment terms,what I could offer and said don't want to work in a shop where basic staff - customer service skills are lacking,he rang back giving me job,went into see him,guess what ignored so said not interested).

Joys of buying more gear lol,my wife was typical woman,"not getting on that thing"so I bought my gear,then she decides to try the pillion thing,she liked so over time more gear bought.Have a great relationship with a shop so usually give them the coin,unless trademe has the buys,but last year we grabbed 2 jackets,both had faults after 1month(4 rides) other took longer but both replaced no cost or hassle.

[Smiff-ta]

What about some feedback on some other shops.

Road and Sport
Hamilton Honda
Waikato Yamaha
Road and Sport

It makes very interesting reading.

[tri boy]

Road n Toad for accountants into tassles.

Ham Honda=johnny come lately. Still to earn a decent reputation.

Y/Kato Yammaha- Doing alright, but are hidden away. Needs higher profile, but tick over alright I guess. MHO

HD cycles for serious Charley Harrison riders, (ie, those that would spend their last $100 on a scream'n eagle carb mount screw.)

[carver]

What about some feedback on some other shops.

Road and Sport
Hamilton Honda
Waikato Yamaha
Road and Sport

It makes very interesting reading.

Road and Sport : The parts dept is pretty good, i know a few of the boys, but if you dont like harleys, your better off trying to pick up guys at a hot rod meet.

Hamilton Honda : I have brought 3 bikes from these guys, they have been the most outgoing lot by a mile, when doing a bit of journo work, they were the ones who got my foot in the door, and even though I measured every bike with a yardstick (even theirs) they just accepted it. Pete has been more than generous with me.
they have hit the ground running, even in the middle of a recession.

Waikato Yamaha : I have only had disappointing service from these guys, for some reason they seem to be difficult to deal with in most aspects, I prefer to outsource to another yamaha dealer when in need of parts.
I tend to be treated like a tire kicker when in there, hence honda and boyds getting mine and my friends business.

Hamilton Motorcycle Centre : I found these guys to be pretty good as of late, I always felt a bit underclass as a kid in there, workshop were always good guys though, and they always were more than fair when working with them.

Boyd Motorcyles : I have enjoyed a good relationship with boyds, and know most of the staff well, like honda, I never pay sticker price, and consequently, I would have sent over 45k there over the years on bikes and gear, and will continue to.

[sil3nt]

Road and Sport : The parts dept is pretty good, i know a few of the boys, but if you dont like harleys, your better off trying to pick up guys at a hot rod meet.

Hamilton Honda : I have brought 3 bikes from these guys, they have been the most outgoing lot by a mile, when doing a bit of journo work, they were the ones who got my foot in the door, and even though I measured every bike with a yardstick (even theirs) they just accepted it. Pete has been more than generous with me.
they have hit the ground running, even in the middle of a recession.

Waikato Yamaha : I have only had disappointing service from these guys, for some reason they seem to be difficult to deal with in most aspects, I prefer to outsource to another yamaha dealer when in need of parts.
I tend to be treated like a tire kicker when in there, hence honda and boyds getting mine and my friends business.

Hamilton Motorcycle Centre : I found these guys to be pretty good as of late, I always felt a bit underclass as a kid in there, workshop were always good guys though, and they always were more than fair when working with them.

Boyd Motorcyles : I have enjoyed a good relationship with boyds, and know most of the staff well, like honda, I never pay sticker price, and consequently, I would have sent over 45k there over the years on bikes and gear, and will continue to.

Bro whos using your computer? That post made sense.

[carver]

Bro whos using your computer? That post made sense.

haha, sometimes i have a moment of clarity

[Quasievil]

Road and Sport : The parts dept is pretty good, i know a few of the boys, but if you dont like harleys, your better off trying to pick up guys at a hot rod meet.

Hamilton Honda : I have brought 3 bikes from these guys, they have been the most outgoing lot by a mile, when doing a bit of journo work, they were the ones who got my foot in the door, and even though I measured every bike with a yardstick (even theirs) they just accepted it. Pete has been more than generous with me.
they have hit the ground running, even in the middle of a recession.

Waikato Yamaha : I have only had disappointing service from these guys, for some reason they seem to be difficult to deal with in most aspects, I prefer to outsource to another yamaha dealer when in need of parts.
I tend to be treated like a tire kicker when in there, hence honda and boyds getting mine and my friends business.

Hamilton Motorcycle Centre : I found these guys to be pretty good as of late, I always felt a bit underclass as a kid in there, workshop were always good guys though, and they always were more than fair when working with them.

Boyd Motorcyles : I have enjoyed a good relationship with boyds, and know most of the staff well, like honda, I never pay sticker price, and consequently, I would have sent over 45k there over the years on bikes and gear, and will continue to.

You must live in a complete bubble they mostly all think youre a dick who thinks the world owes you something.
Sorry to bring you back to earth like that, but facts are facts and I know all of them well

[carver]

You must live in a complete bubble they mostly all think youre a dick who thinks the world owes you something.
Sorry to bring you back to earth like that, but facts are facts and I know all of them well

how profound...

do explain, unless your just trolling, and if you are : Fail

[sinned]

So much love in Hamilton

[pc220]

Come on Quasi, give us the dirt..