Bike dealer problem

[Hurrie]

Had a chuckle when i read this, the price they had it on the floor for made me do a double take when i browsed the showroom awhile ago. But as you say its a 22 and you need it to pull rediculous revs and feel like your not on a 250 and it did seem like a very tidy bike.

lol yeah they are pretty pricey for a 250 especially a second hand one thats 21 years old

[Hurrie]

Lol, what a load of bollocks.

lol i know right? and as i said before i was still more than happy to pay the same price for that bike even with all the unexpected scratches, i just would have preferred to know about them upfront rather than find out after i paid for it. and the guy was pretty understanding about the whole thing when he rang me up yesterday and told me that he put himself in my shoes and that if he had bought a bike unseen and than received photo's of all the actual damage on the bike he would have been pissed off too. wouldn't anyone??

[Gibbo89]

lol i know right? and as i said before i was still more than happy to pay the same price for that bike even with all the unexpected scratches, i just would have preferred to know about them upfront rather than find out after i paid for it. and the guy was pretty understanding about the whole thing when he rang me up yesterday and told me that he put himself in my shoes and that if he had bought a bike unseen and than received photo's of all the actual damage on the bike he would have been pissed off too. wouldn't anyone??

Yip, sounds like they are good guys. Made a bit of a fuck up at the start of this purchase but have come through well. They've hooked you up with the $70 and a deal on some type of gear. So good shit to Waikato Yamaha

It's good to see dealerships represented on here too.

[caseye]

Sure is, nice work Waikato Yamaha.

[Grasshopperus]

About that $70.

When you use a transporter, their liability for the goods being transported is around $1500 (NZ transportation laws). If you had used the transporter yourself directly and the bike was lost, damaged etc then the amount you would be able to recover would be $1500 (and maybe an irrepairable bike).

By doing it all through the dealer then they are taking all the risk. As someone who's (almost) been on the receiving-end of this situation then I'd say $70 is very reasonable.

If you pay the dealer (for the bike and delivery) and they don't deliver then that's entirely their liability. There's not even going to be a problem, it's their remit and their insurance covers it all.

[Hurrie]

About that $70.

When you use a transporter, their liability for the goods being transported is around $1500 (NZ transportation laws). If you had used the transporter yourself directly and the bike was lost, damaged etc then the amount you would be able to recover would be $1500 (and maybe an irrepairable bike).

By doing it all through the dealer then they are taking all the risk. As someone who's (almost) been on the receiving-end of this situation then I'd say $70 is very reasonable.

If you pay the dealer (for the bike and delivery) and they don't deliver then that's entirely their liability. There's not even going to be a problem, it's their remit and their insurance covers it all.

i asked him about what would happen if the bike got damaged in transit and he said that the delivery company would pay out. Not sure if the dealer would pay anything out though

[caseye]

What Grasshopperous has said is 100% correct.
While Waikato Yamaha were the clients for the transport company, any damage to the bike would have been paid out in full.However if you had done it yourself and not taken out extra cover the amount of $1500 is all that the transport firm is obliged to pay out.
Overall I think you've learned something about buying anything over the net and were lucky enough to strike a reasonable dealer who has sorted your problem admirably.

[onearmedbandit]

What Grasshopperous has said is 100% correct.
While Waikato Yamaha were the clients for the transport company, any damage to the bike would have been paid out in full.However if you had done it yourself and not taken out extra cover the amount of $1500 is all that the transport firm is obliged to pay out.
Overall I think you've learned something about buying anything over the net and were lucky enough to strike a reasonable dealer who has sorted your problem admirably.

So why wasn't that explained to him when he inquired about it? All he was given was, from memory, 'that's our cut'?

[caseye]

So why wasn't that explained to him when he inquired about it? All he was given was, from memory, 'that's our cut'?

As someone responsible for selling goods to clients and arranging transport of said goods from production to thier place. I used to put a mark up on it, afterall it is a business transaction aqnd does cost to do.On the overall cost of the transporting at $70.00 I think he got a pretty fair deal, when you consider that they take all care and responsability if anything goes wrong.
After the Fact explanations are never easy.

[onearmedbandit]

As someone responsible for selling goods to clients and arranging transport of said goods from production to thier place. I used to put a mark up on it, afterall it is a business transaction aqnd does cost to do.On the overall cost of the transporting at $70.00 I think he got a pretty fair deal, when you consider that they take all care and responsability if anything goes wrong.
After the Fact explanations are never easy.

I will add my 2c, as I stated earlier I've shipped cars up and down the country before to clients, and once the vehicle has left our care it becomes an issue for the carrier and the clients own insurance, which was always carefully explained to them. The client should have arranged their own insurance, covering the vehicle from the moment it leaves the dealership, noting that it being transported. This is the clients responsibility, not the dealers.

No need to charge extra to cover the costs either, it should be absorbed into the deal. Why? Was that $70 worth more to you or the client? Especially when the client can find out the price? That $70 just cost you some reputation.

As I've said, this is just my opinion.

[Hurrie]

if he told me that the additional 70 was for insurance purposes i would have been fine with it, but he said it was his cut. and i called up the shipping company and asked them how much it would cost to get a bike moved for me from waikato to christchurch and the quoted me 380, than i asked them how much they were charging the dealer and the pulled up the file and told me that they were charging them 380 aswell, so unless im mistaken the dealer hasnt paid an additional payment to the shipping company for insurance purposes.

[p.dath]

if he told me that the additional 70 was for insurance purposes i would have been fine with it, but he said it was his cut. and i called up the shipping company and asked them how much it would cost to get a bike moved for me from waikato to christchurch and the quoted me 380, than i asked them how much they were charging the dealer and the pulled up the file and told me that they were charging them 380 aswell, so unless im mistaken the dealer hasnt paid an additional payment to the shipping company for insurance purposes.

I think it is completely reasonable for someone to charge you for a service if you asked them to provide it. You can spend your own time arranging shipping, but you shouldn't expect someone else to do the job for free when they spend their time organising it for you.

[Gibbo89]

I think it is completely reasonable for someone to charge you for a service if you asked them to provide it. You can spend your own time arranging shipping, but you shouldn't expect someone else to do the job for free when they spend their time organising it for you.

Not $70 for a phone call to a company that I'm sure Waikato Yamaha use frequently and most likely know the receptionists name (or whoever answers the phone at those places) off by heart.

$20 sure.

My $0.02

[Waikato Yamaha]

In our defence.

Our usual carrier could not deliver the bike until next week.
Our usual carrier charges us $430 so I round it up to $450 for the time etc involved in getting the bike ready.

After spending about half and hour ringing around trying to find a reputable delivery company I eventually organised a prompt delivery. The bike was picked up this morning and will be delivered on wednesday. We had already agreed on the $450 shipping price. It was always $450. When I realised the company had saved itself $70 I was pretty happy and decided to maintain that as a little bit of extra margin on a pretty tight deal. I mean in this market can anyone afford to give money away? As we had already agreed on a delivery price of $450 I didn't see the harm in this.

Anyway long story short the bike will arrive on Wednesday and your new Diadora boots will arrive tomorrow or the next day.

Enjoy your new ride.

James

[imdying]

In our defence.

I don't feel your position needs defending... the OP should have done his research better in the first place (i.e. known how much to ship a bike, had some decent high quality photos taken independently, had a local KBer inspect it, etc etc).