The right sized gloves - a tale of warning

[willytheekid]

I wonder if you wet the internals and wear them if it will stretch them?

+1

Thats the trick, soak the gloves in warm water (get them really wet), then go for a ride, leather will stretch more when wet and by drying them on the bike while riding will ensure that they shrink back to the desired shape (getting them soaking wet won't hurt the gloves...but your hands may be stained a little from the new leather dye)

[Canis G.]

I wonder if you wet the internals and wear them if it will stretch them?

Or another idea slightly outside the square, have vigorous sex with the glove several times - I reckon that will stretch it.

Tried that ... now they're fucked.

[MSTRS:Me]

Tried that ... now they're fucked.

What? Every finger? And just what size did you say they were, again?

[Canis G.]

You've got your answer right there haven't you? If people were happy to buy your used cast offs as brand new then you wouldn't be making a loss would you? But they aren't, which totally vindicates the bike shop.

Or for that matter, what happens when you sell them on TM and the bloke rocks up in a coupla days complaining of poor fit, are you gonna take 'em back?

Whoah bro some interesting logic going on here. CAST OFFS!! The fuckers look like brand new they had a 3 hour ride on a cold dry day and I wasn't using them to scoop up dead possums or wipe my arse. If they looked "USED" I wouldn't have bothered rocking back up to the shop. We are talking about what's reasonable to do here instead of maybe blindly following some ill thought through "POLICY".
So, following your logic the next time you get given the wrong size clothes for xmas, or whatever, you will just hang on to them?

Goods sold on TM generally follow a different set of rules that we all understand. In an auction the onus is on you to verify the goods are exactly what you want. Even then, some firms like 1 Tonne will say if it doesn't fit send it back, as long as its in as new condition we will swap it.

[Canis G.]

What? Every finger? And just what size did you say they were, again?

Now they are XXXXXXXXXXXXL, frickin floppy on my hands too!

[Ender EnZed]

You've got your answer right there haven't you? If people were happy to buy your used cast offs as brand new then you wouldn't be making a loss would you? But they aren't, which totally vindicates the bike shop.

Or for that matter, what happens when you sell them on TM and the bloke rocks up in a coupla days complaining of poor fit, are you gonna take 'em back?

He's not a shop. That's the difference.

You or I could go and spend $10 or $1000 at Harvey Norman, Dick Smith, the Warehouse, Farmers, Bunnings, Mitre 10 or any number of other shops and take it back a week later for store credit very easily. It is not wildly unreasonable to expect to do the same at a bike shop.

EDIT: In fact, I'm about 90% sure the last time I bought a pair of gloves, which were tight in the store, I was told I could bring them back for the next size up if I changed my mind. As opposed to every time I've bought a helmet when I've been explicitly told that they can't take them back.

[Canis G.]

He's not a shop. That's the difference.

You or I could go and spend $10 or $1000 at Harvey Norman, Dick Smith, the Warehouse, Farmers, Bunnings, Mitre 10 or any number of other shops and take it back a week later for store credit very easily. It is not wildly unreasonable to expect to do the same at a bike shop.

EDIT: In fact, I'm about 90% sure the last time I bought a pair of gloves, which were tight in the store, I was told I could bring them back for the next size up if I changed my mind. As opposed to every time I've bought a helmet when I've been explicitly told that they can't take them back.

+1. Not being able to return a helmet is a reasonable policy given the safety implications.

[FROSTY:Me]

OP I bet if the gloves felt ok in the shop but a tadd tight once out on the road you will find that once they have been worn a few times and gotten soaking wet at least once they will be uper comfortable

[Flip]

There is no way any retail supplier can contract out of any of the requirements of the CGA.

If they are not fit for the purpose for any reason, for the entire life of the goods, its tuff mr Moto in Christchurch, thats mr Motos problem not yours. It's the Law.

[HenryDorsetCase]

There is no way any retail supplier can contract out of any of the requirements of the CGA.

If they are not fit for the purpose for any reason, for the entire life of the goods, its tuff mr Moto in Christchurch, thats mr Motos problem not yours. It's the Law.

dude, read the rest of the thread! this is a case where a punter changed his mind not a case where the goods were faulty or failed.

[steve_t]

The buyer purchasing the incorrect size, using them for 3 hours, and then trying to exchange them for another size does not make them 'unfit for the intended purpose'

[Woodman]

There is no way any retail supplier can contract out of any of the requirements of the CGA.

If they are not fit for the purpose for any reason, for the entire life of the goods, its tuff mr Moto in Christchurch, thats mr Motos problem not yours. It's the Law.

They are fit for purpose, the problem is with the ops hand which is too big.
No retailer has to refund or swap any product just because the purchaser has changed their mind, although a lot do but that is their choice.

Two sayings that i tell my guys when dealing with this sort of thing.

"You cannot win an argument with a customer." ( they may choose to not ever come back, therefore you lose).

and

"Some days you are the statue, some days you are the pigeon."

[Jerry74]

In future I would suggest visiting Avon City Suzuki, possibly the best shop I have had the pleasure of dealing with in 20 years.
I bought a set of Alpinestars leathers off them, pants were fine in shop next day I could hardly walk knees killed me.
Took them back Ben refunded the goods no questions asked.