My experience with Colemans Suzuki K Road

[tippersv]

Lol. I was actually referring to the gen public fucking things on their bikes doing DIY jobs without know wtf they're actually doing.

I agree, we tend to want to rely on the bike shops, even when its our own dumb fault.

Last year, I was getting the bike ready for a 1600k weekend, but when I had finished my DIY, the bike ran like shit. I spent a whole night trying everything to find it, and annoying the shit out of my neighbours with the Yoshis spitting fuel. Rang the team, and said "leave without me".

Colemans charged me just an hours labour to find that I had stretched and perforated a vacuum hose while removing the tank -the crack was not visible, all this on a Friday afternoon (with no notice) , while my gear for the weekends trip sat on the bike! Found and replaced the hose; bike ran better than ever, and I caught my mates by Raglan!

Now that's service, and I would have paid through the nose, based on my situation. Thanks Colemans.

[Crasherfromwayback]

I agree, we tend to want to rely on the bike shops, even when its our own dumb fault.

Last year, I was getting the bike ready for a 1600k weekend, but when I had finished my DIY, the bike ran like shit. I spent a whole night trying everything to find it, and annoying the shit out of my neighbours with the Yoshis spitting fuel. Rang the team, and said "leave without me".

Colemans charged me just an hours labour to find that I had stretched and perforated a vacuum hose while removing the tank -the crack was not visible, all this on a Friday afternoon (with no notice) , while my gear for the weekends trip sat on the bike! Found and replaced the hose; bike ran better than ever, and I caught my mates by Raglan!

Now that's service, and I would have paid through the nose, based on my situation. Thanks Colemans.

That's def good service right there. We always try and help peeps where and when you poss can. It's sometime simply not possible.

[Big Dog]

You mean the phone call, "Your sump plug is stripped, must have been done at a previous oil chance, do you want us to fix it, be another 2 hours labour". As for the fairing breakage, you wouldn't even get a call, they'll just hope you don't notice. At least if you fuck it yourself, you know what really happened... you'll have to pay either way.

In the past a bike shop broke the locator tabs on a fairing. Replaced the part at their expense.
Different bike shop replaced a broken bits several times. Mirror when a clumsy mechanic stood on one. And a few important bolts at different times. Stator cover bolts etc.
They charged me when I brought a bike in with stripped rotor bolts which was fair enough.

This is why you have to have a reputable mechanic. Not necessarily a dealer.

Second dealer different mechanic tried to hide a missing sump plug washer by cross threading sump plug. Maybe it is acts like that are why he is no longer employed there?

Also a bit harder to blame an earlier oil change if you always use same mech.
Since my preferred mech has moved on I have been doing all my own work.


Stupid phone / Tapatalk, apologies in advance.

[Kickaha]

I can't believe it! Somebody on this forum can read!

Fuck off he can, Stirts would have had to read that out to him

[Maha]

Fuck off he can, Stirts would have had to read that out to him

And slowly, any word over two syllables makes his head hurt.

[Katman]

And slowly, anything word over two syllables makes his head hurt.

Do you ever proof read your posts?

[Madness]

Dont you understand the situation? Nobody is complaning about margins or hourly rate or making a profit. The complaint is about why the product margin on the workshop goods is higher than the resale goods.

Funny, I read the OP as a general whinge about the overall bill.


The discrepancy in the two oil prices could well be an oversight, sure the OP mentions that he raised it with the service dept. but by that stage I'd say they had already written him off as a whining frog & thought "fuck him".

[AllanB]

I had the 'your axle nut was stripped' bullshit.

Did not pay as:

1. I specified exactly what was to be done and crossed out the 'adjust chain' on the job sheet when I booked it in (see below as to why).

2. I had washed, oiled and adjusted the fucking chain the night before and used a torque wrench set under the factory specified torque to tighten the bloody nut.

And the chain oil they applied had been sprayed all over the friggen tyre!

Grrrrrrrrrrrrrr they went out of business a couple years back.

[FJRider]

It's sometime simply not possible.

But expected ... none the less ...

Is it really true you guys (and girls) have a life outside "Shop" hours ... or just an unsubstantiated rumour .. ??

[Crasherfromwayback]

Is it really true you guys (and girls) have a life outside "Shop" hours ... or just an unsubstantiated rumour .. ??

Not true at all mate. Mind you, no matter what job I had, I'd have no life. Can't afford one!

[Maha]

Do you ever proof read your posts?

No need to, I have unpaid staff (as in yourself) to attend to that remedial chore for me.

[Gianz]

try buying a box of beer at the BottleShop and then carrying it round to the bar at the front, and asking the barman to open it for you, so you can save a few $$!?!

That's why I drink at home.

I understand you are a bit thick, but you might realize that at the bar they don't ask you to pay for labour, do you? Or that they don't ask you to pay for environmental charges or for the fucking cleaning rag?

[Gianz]

here's the invoice. Please note I specified to only do oil and filter.

[awa355]

here's the invoice. Please note I specified to only do oil and filter.

I can sympathise with you, but the invoice states ' full bike check over and issue wof.' The full bike check over leaves a big grey area. Did you stipulate do any neccessary repairs?

[Gianz]

nope, I specified only oil and filter plus wof. In the wof there is already a bike checkover isn'it? And if they find something wrong they have to fail it, not fix it without my consent.