Bad bad experience today and I lost it. Never knew what my wheels meant to me.
Went to do shopping at my regular supermarket. First after parking I slipped across the road to bank to sort out a problem with my bent eftpos card.
Was there maybe twenty five minutes due to queue. Then back to supermarket, walked by my car and did my shop. It was a small one but I mucked around ages as was fatigued and slow to decide - especially on hair colour.
I come out to see my car clamped. The clamper (a young girl) does not accept I was a bona fide shopper and clearly thinks I had seen my car clamped then just gone in to make a small purchase as a way out of it!
Then she says its a hundred and fifty for release or if I can't raise that in two hours (which I couldn't as no family to hit up) then its three hundred cos they'll tow my car.
Next I felt myself get pumped and got loud and stroppy having explained my actions and still not getting anywhere. I'm feeling persecuted is the best word as I was a bona fide customer but now they want to steal my car - which I depend on as I live rural. Unfairly I think.
I feel like I'm almost out of my body (panic / adrenalin) and wish I was not being so confrontational, but something about this young tow girls calm firm approach really gets me.
Wasn't even aware of ninety minute limit and I'd say I've often exceeded it.
With current bills I'd prolly not see my car for a long time if ever (as don't they charge for storage). Bye bye car I'm thinking - prepare for a forty minute walk to the busstop thru hill country every time I want to go out I'm thinking.
Girl asks to see my receipt then judges I was not justified in being parked over the supermkts ninety minute limit for the amount I shopped for then sats she can't unclamp as "its already been entered / processed as a job anyway" (something like that).
So I go to the supermarket duty manager only slightly more calm. Me and the young tow chic get interviewed. Boss accepts I'm a genuine customer and commands release of my car. I'm accused of being abusive and aggressive(sad to say I was in - attitude tho I said nothing personal) and told it's on tape, its said by tow chic that is part why the tow chic did not spend more time talking and get my full story, as if she relented to everyone aggro she'd never get her job done.
I admit I was horrible and apologise (still feel guilty actually, as she just young and what a job)and they then ask if tow chic was professional so I say yes.
Now I know not everyone takes ninety minutes to spend bugger all so I can see why this tow girl was dubious.... but the fact is it was true...
and I had receipts from the last three weeks showing I regularly spend bugger all at the supermarket same day every week. I'm a shopper not a free parker!
Manager asks if she was professional and I must admit she was, very. She quite nicely then unclamps my car on mngers advice while I feel like crap for flippin out so.
So what is the legal situation I'm wondering - how can they justify clamping or threatening to tow shoppers who might go over ninety minute limits? To me this equates to straight out theft.
Why can people take your property and try levying any charge they like for return in this way? I'm owed thousands by a crook yet bailiffs won't touch his household effects unless I sign a waiver in case its stolen stuff etc!
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