Alas, the Peter principal is neither diplomatic nor constructive!
The diplomacy should therefore have been aimed at a higher level in the organisation in the first instance!
Unfortunately NZ is chock full of lower case managers.
The "manager" in this thread is typical and obviously a victim of the Peter principal himself.
For those who do not know:
Peter principal is when individuals are promoted beyond the highest level of their incompetence!(or am I getting confused now) John.
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