ok for those of us who are not tech minded & are not sure whats going on with the connection issues I have had several excellent explanations to the issues so thought I would share them
as per MT's post above if locate your ip address and it starts with 192.168 or 10. this means your going through a router which means it's internal.
Explanation:
Like, if you send a package to someone at a company it goes to the companies mail room. From there they take it to the correct department and person. The department and persons name make up the internal address. Outside the company you don't know what that internal address is.
Regarding the issue why some ppl can connect & some can not.
Explanation:
there's a whole lot of machines between us and kb. There's routers, switches and other stuff that all do slightly different things. If one of them is playing up, misconfigured or actually blocking certain ip's then it's what is causing the problem. But it's not something we can diagnose. We just have to try and bug the companies that own the machinery between us and the server and try and get them to check things out
so plz you very techy ppl, understand that some of us are not that puter savvy this helps us to understand![]()
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