Consumer Guarantees Act info regarding faulty ipod

**Scouse** · 24th January 2009, 14:49

Also I read in some Ponsonby local rag that there is a guy in Hearn bay that specialises in fixing Ipods especialy replacing fucked batterys and dosent charge the earth either.

**Big Dave** · 24th January 2009, 15:51

>>Not surprising if your replacing them before they get a chance to break, Spread the load as it were.And some people must be getting a reasonable life span from them....<<

Who said anything about replacing them - different models for different applications. One is first generation - battery is shagged but it lives on a clock radio.

>>Apple charge a premium price, they should provide premium quality and premium back up.<<

They do - especially if you build a relationship with a good supplier. Daven at Logical Systems is a gentleman and a pleasure to deal with.

>>They don't, in fact their disdain for their customers after the money has been paid is legendary, Though isn't it amazing the amount of strategy and effort that goes into making the sale.<<

In 20 years full time use I have had one faulty product - it was replaced satisfactorily and without issues. Otherwise I have always received excellent service and backup. Aus & NZ

>>Plenty of reasons to avoid their gear.<<

Plenty to like it too - got where I am on the back of Apple products.

I also use and Windows machines professionally. Doesn't make much difference to me - I just like macs better.

**Headbanger** · 24th January 2009, 16:00

Glad you have had a good experience, Plenty haven't.

And based on how those people have been treated and the gear being over priced (and reportedly unreliable, unable to be fixed, suffering deliberate poor design), I wouldn't touch it.

But that, as always, is my personal stance.Not trying to change yours or anyone else's.

Strangely enough most people I know who have an ipod have had it fail, and have gone and bought another ipod.

So at least the marketing works.

**JimO** · 24th January 2009, 16:11

we have 5 ipods here with no problems apart from this one

**Big Dave** · 24th January 2009, 16:12

Originally Posted by Headbanger

.

So at least the marketing works.

Actually - it's the product that 'works'. Marketing that lies always fails.

I spent some of the 90s as a mac field tech. I think there are more frequent horror stories with other brands.

**Big Dave** · 24th January 2009, 16:14

Originally Posted by jimjim

we have 5 ipods here with no problems apart from this one

You know that a KBer is a iPod honcho for NZ huh?
repped you his name

**Manxman** · 24th January 2009, 16:15

Originally Posted by marty

my 17 year old son is into his 4th year with his 'old school' stick 1 gig shuffle. and he's HARD on it too (he's the same with bikes, waterskis, skateboards and girls....)

...and he's rooted them all, except the latter eh.

Just kidding. Really, really.

**Headbanger** · 24th January 2009, 16:19

Most products work, Those that don't tend to disappear quite quickly.

IT WORKS, YAY!!!!, so does everything else.

I'd imagine even the extreme budget MP3 manufacturers sell a product that works at point of sale.

That aside, Apple have faced censure for their lies numerous times, Ignoring personal preference, Their products are nothing special.

Well, Unless you believe the hype.

**Headbanger** · 24th January 2009, 16:23

Originally Posted by Big Dave

I spent some of the 90s as a mac field tech. I think there are more frequent horror stories with other brands.

You won't see me claiming their computers are unreliable.Not now or back in the 90's.

Just overpriced.

If value for money was of no concern I'd have one as a secondary machine.

**rphenix** · 24th January 2009, 16:24

Originally Posted by James Deuce

Evey person I know who has owned or owns an iPod has had issues with it, from faulty batteries, to broken displays, and hard drives that crap out as soon as the warranty expires.

It's a consumer product and it is designed to last as long as a single product cycle. It's about fashion, not pride of ownership or brand quality. They're all the same, though I'm sure the product managers fpr the major brands would deny that there is any element of engineered obsolescence.

Thats because its made by Apple. The quality of the earbuds should give people a clue what the ipod is made of. Apple are also well known for taking a hard line they love to use the "water damage" (i.e. normal humidity) to void warranties.

Where as I've had my iRiver IFP-899 for years: small, high quality radio, sennheiser earbuds (great sound), and all the accessories (arm strap for the gym etc..) included in the purchase price.

**Big Dave** · 24th January 2009, 16:26

Originally Posted by Headbanger

Well, Unless you believe the hype.

Sure it is. Obviously why I use it.

The price of the boxes has always been relevant to specification.

**rphenix** · 24th January 2009, 16:33

Originally Posted by Big Dave

Actually - it's the product that 'works'. Marketing that lies always fails.

I spent some of the 90s as a mac field tech. I think there are more frequent horror stories with other brands.

Depends how old the MAC's are really. There's one old mac running in the office so old it doesnt have ide or scsi drives, no usb ports, cant get any parts for it (not even second hand) but its over 10 years old and running fine its only around for some ancient app that cant run on any of the newer machines. I do wonder when its going to die and if each time we turn it off if the drives will spin up again.

Things like the Powerbook G4 (power brick failures and often failures on the replacements as well), other newer systems we've had plenty of logic board replacements so wouldn't say they are all that reliable and the price for replacement parts (particularly the logic board) usually makes it worth buying a new system compared to a pc where a $100 or so will easily get you a new motherboard.

**Headbanger** · 24th January 2009, 16:38

Originally Posted by Big Dave

Sure it is. Obviously why I use it.

The price of the boxes has always been relevant to specification.

Right, Like $1000 sticks of ram. A $50 kneecapped video card adding $400 to the price, Wickedly slow Motorola chips costing thousands being spanked by $100 AMD chips, and current Intel powered machines containing $1500 of off the shelf parts being priced at 3 grand and up.

The boxes have been priced relevant to greed, not specs, not real world prices, not performance.

Not that I have a problem with anyone choosing to spend their money on something representing incredibly bad value for money, Its just not what I would do.

well, unless it was an expensive under performing out dated motorcycle, Then I'd be in with a grin.