Motomail Parts

[ManDownUnder]

I thought that was a couple of white wine spritzers and a little smooth talking??

ok I'm yours - TAKE ME BIG BOY!

[The Pastor]

Yup - I understand a quote can vary by 10% but a listed or ticket price is an "invitation to treat" if that law still stands.

Basically it's an indication of what is wanted for the item, but you and the person behind the till/company representative can agree to any other number... any other number at all.

If they quote, and you act based on that quote (often it's a services offering they are proposing... so returning it isn't an option) I undersand it can vary by a maximum of 10% upwards.

I'd personally pay the agreed amount. Don't hold out on that or the contract for sale is deemed incomplete, and title for the goods doesn't pass to you. Once you have done that - then tell them to get stuffed.

Don't expect a cup of coffee next time you walk into the shop though.

There are differnt types of quotes etc, (not getting into it becuase I dont know too much about quotes but there are "quotes" and quotes) Personally I woulndt pay (or only pay what they said - I always say I only have xx amount of money your not getting any more /call me if its going to go over it) but im unsure on the law

BUT on the price tag thing. Its law plain as day. A price tag is only an indication of the purchace price. If A shop charges you 400 bucks(and you pay 400) when they wanted to sell it at 200 bucks you can get a refund. But if you rock up to the counter and they say "400" to which you reply "tag says 200" they can say "tags wrong its 400"

They have no obligation to sell you the product at the indicated price tag.

[simo]

Its not fitting...... then take it back and get ALL your money back...

Its going to take some f...ing around to make it fit, so I will email Sarah at Motomail and return it....have to get a custom one made maybe

[The Pastor]

I wouldn't know out here in the lawless colonies what the score is but I know back in god's own country that if it says ten quid, then you pay ten quid (or if it's less then fine) but you cannot be charged more than the advertised price.

A price tag is not an advertised price. Its the sticker on the good. An advertised price is a shop display window, a flyer, a tv advert etc

[The_Dover]

A price tag is not an advertised price. Its the sticker on the good. An advertised price is a shop display window, a flyer, a tv advert etc

same applies to a price tag.

[The Pastor]

same applies to a price tag.

? Thats what I just said in what you quoted?

[The_Dover]

No, you implied that the shop only had to honour an advertised price but they also have to honour a price tag/sticker/chalkmark whatever the fuck they use to put a value on an object.

I've used it and been victim of it.

[The Pastor]

Originally Posted by renegade master
A price tag is not an advertised price. Its the sticker on the good. An advertised price is a shop display window, a flyer, a tv advert etc


same applies to a price tag.

No, you implied that the shop only had to honour an advertised price but they also have to honour a price tag/sticker/chalkmark whatever the fuck they use to put a value on an object.

I've used it and been victim of it.

The law says that a price tag is NOT advertised and only an INDICATION of the purchace price.

Its not advertised becuase you have to go into the store and look for it, its not showen to you. Its to protect small bussiness when they have to update alot of stock etc.

ALOT of companys will honour the price tag anyways (which is what your refering to) all Im saying is this is store policy and not law.

[The_Dover]

I Said In Gods Country And Not The Colonies You Retard.

[SwanTiger]

Hey, who wants to play with some broken glass bottles on the North Western Motorway?

[The Pastor]

No, you implied that the shop only had to honour an advertised price but they also have to honour a price tag/sticker/chalkmark whatever the fuck they use to put a value on an object.

I've used it and been victim of it.

I don't see that anywhere in this post.

You were talking about my post in which I was talking about nz.

Retard. (its ok, I know you ride a gsxr just calm down)

[McJim]

someone should pm superweetard to get their side of the story - that's if it's the same Motomail that's in Kingsland and Ponsonby...

[Big Dave]

someone should pm superweetard to get their side of the story - that's if it's the same Motomail that's in Kingsland and Ponsonby...

I can answer for my bruvva:

Motomail management and staff are folks of the highest calibre and it's obviously regretable that a pricing error has taken place. All possible efforts will be made to make sure the situation is not repeated.

Store policy is to have as many happy satisfied customers as possible and will go to all reasonable means to ensure this.

If the customer has properly related these issues to Chris or Mick an appropriate compromise/refund will probably be reached.

For myself:

Mr Renegade Master thank you for a balanced view.
the other thoughts I deleted.

[sefer]

A quotes a quote, an estimate an estimate, and a price tag something else completely...

If you get a quote (written for the buyers preference, so you can prove it later) that's what you pay. The only way to charge more is to let the customer know why and have them accept that (i.e. if we were talking a repair job "you also need a new ... that I didn't quote for cause I couldn't tell till now...")

An estimate is someone telling you "It costs about this much..." (PS, you should never accept an estimate on a repair job if possible, of course sometimes they just can't tell you, in which case it should be a "contact me before you spend more than...")

A price tag is completely different and if an item is mistakenly tagged wrong a shop doesn't have to sell for that price (this is pretty much because anyone can change a tag). Likewise a shop does not have to sell for an advertised price if it was mistaken (ie a mis-print), but they do need to inform you of that mistake as soon as pratical. Bait advertising is a different story of course.

[HenryDorsetCase]

Sorry crashe, Try reading the law when you are quoting it.

Quotes are estimates and while in this case its nuts its not a solid confirmed deal for that price. (unless it is a writen quote and says quote vaild for 30 days then you have a semi garentee +/- 10% or somthing on the like)

Its the same with price tags, If somthing has $200 on the tag and they charge you $400 (not by error) the person selling you the goods has no legal obligation to sell you that product at 200 bucks.

A LOT OF PEOPLE are used to the supermarket's(etc) policy that if the price tag is cheaper you get the cheaper price - this is store/company policy and not law.

I think you are wrong.

A quote is a quote, it could (depending on circumstances) be a contract even: I want this widget, how much? $X, Thats fine, I agree to pay that. Let me know when it arrives. Thats a deal. If its gone up I believe that the retailer here is at fault, and stands the loss. Given that its a hundred bucks, they should eat it and get on, having gained a customer for life.

An estimate is variable: I think it will be this and I will confirm when it arrives. Thats OK, let me know. Contract formed when the price is confirmed and offer and acceptance takes place.

Your $200 on the tag example might or might not require the store to honour the price. If they advertised the goods at the lower price, and you responded then they renege, then not honouring it breaches the fair trading act. I think i read somewhere that its a reasonable consumer test as well: example if the advert is for an Aston Martin DB7 NZ new with 25000km on the clock and the ad says $17500. Its pretty obvious that is an error and theyve left a zero off, and you'll look like nothing but a prat if you march in with a cheque for $17500. Your offer won't be accepted. In a shop, with the price tag, offer and acceptance occurs at the register: you offer to purchase the goods when you get there, and the shop accepts your offer at the price agreed. If they dont accept your offer, (oi, nar, its got the wrong ticket on it matey, did you do that?) then no contract, and no breach. You'll see that there are two separate but related areas of law going on: one is general consumer protection legislation, the other the venerable law of contract.

also interesting is the fact that none of the consumer protection legislation works unless the vendor is "in trade" i.e. private sales excepted.