Online computer stores

[mooks]

ascent.co.nz are the best IMHO
Great customer service, not always the cheapest, but really resposive if you ever have a warranty issue. Highly recommended.

[thehollowmen]

www.pricespy.co.nz to get stuff cheep.

If I've got questions I go to a computer store... walk in.

That way they can't delay me too long.

[bell]

Haven't bought anything from them but have found the guy at emergetech.co.nz to be very helpful. He's on North Rd Nelson, heading over toward Atawhai way I think.

Avoid extremepc.co.nz if possible.

[MyGSXF:Me]

I think a niche exists for a computer parts company that is low to mid range on price, but has outstanding customer satisfaction. It's gotta be do-able surely.

so DO it!!! set up a business yourself.. & show the useless buggas how it needs to be done!!!

just my 5 cents worth...

[kro]

That would require me to put my money where my mouth is, and that requires some resolve !!!!. I'm busy keeping my no smoking thing alive at the moment, that's my excuse. I quit (again) Nov 8th. I think I got it by the balls this time.

[Spuds1234]

Another vote for Ascent.

You have a question, they will answer it.

I find they are very good. Things might be a bit more expensive, but as far as service goes in the computer industy, you get what you pay for.

As for Dragon PC. They were great when it was just the Winoni (sp?) branch. Once they moved into Gasson Street and Riccarton, service went to shit. I still buy the odd thing there, but only consumables if they are cheap. Never will I buy a HDD or anything of any real value there.

I would rather pay for good service at a company that will be around in a few years to honor a warrentee/guarentee, than save a few bucks and loose out in the long run.

[Hoon]

You get what you pay for. The cheapest places are the ones run by a couple Asians in a dingy unit. Its not profitable for them to spend 1 hr answering/researching someones query in the hope of selling something that might net them $10 profit. Nor are they willing to confirm item X is compatible with product Y and thereby accepting any responsibility if it isn't.

If you want customer service you need to go to the more expensive places that pay people to wait around to answer your queries or are willing to go out of their way to help you out. That service is reflected in the extra profit margin.

The budget places are there for the people that know exactly what they want at the cheapest price available. There are even cheaper places with dubious warranty/after sales support which I will use when buying things that never break or have a good reliability record.

You don't go to McDonalds expecting Sheraton service.

[Gremlin]

mmmm Hoon has summed up what I was going to say... probably better than I would have...

as he said, service costs. When you know what you want, you source, and build, move onto the next task. And besides, most of the stuff we do, we wouldn't be asking them compatibility advice either

[Romeo]

If you're in Christchurch I would definantly suggest you check out Custom Built Computers. Excellent customer service and excellent prices (on most of the stuff). Or, if you're a silence nazi you can get most of the really rare PC silencing products from Legion Enterprises. Nothing beats a quiet computer, except maybe a loud bike ;/?

DragonPC = Bunch of arrogant losers who show no respect for their customers.
Tastech = Nice guy, good stuff, but try getting a hold of him ;s.
Ascent = The best online solution, bit pricey.

[GR81]

being a wholesaler we deal with 99% of these online shops.
as someone said earlier most of the smaller ones are owned by asians etc and you're buying from them purely based on price and not service. thats where pricespy comes in (take pricepy with a grain of salt)

the companies i reccomend that we deal with are...

for all sorts of stuff... www.acquire.co.nz & www.ascent.co.nz

for higher end gear and who also have a showroom in albany www.playtech.co.nz

for cables and networking equipment... www.cablesdirect.co.nz

Kro, if you want a list of good companies to deal with in Nelson, PM me and ill send you a small list.

[kro]

Word of warning.... PC Pacific is a newish crowd, who feature heavily on the cheap prices, but beware........ they take FOREVER to ratify receipt of payment, and confirm despatch. I was silly enough to buy an item of them 4 days ago.

I think you guys/gals are right, spend the little bit extra, and get some value for money service as well.

[GR81]

most of the online places don't hold stock, they only distribute from their suppliers.

[Pathos]

I used C1ShoppingMall www.c1com.co.nz for my latest purchases. Great selection and prices (if you cherry pick), ok communication - pretty sure they're an asian outfit.

NEVER backorder from an online store if you want you stuff to arrive on time, they have no control over their supplier and don't really have a clue when its arriving. If you do its not guaranteed to be late but I'm gonna have waited a month for my motherboard (good price tho :/ ).

[xwhatsit]

http://www.pctronix.co.nz/ is the goods -- decent range, outstanding service, fast shipping, and great personal conduct. Although, judging by most of you racist fucks, the fact that they are African, Indian and Chinese would piss you right off.

EDIT: From their `About' page:

PCTronix Ltd was started as a company because we felt that the general public was missing that personal touch when it comes to computer resellers. We felt that the market was being over-run by large unfeeling corporations.

PCTronix has become synonymous with expert computer advice. Most computer enthusiasts prefer to call on us. We can consistently provice a better price, and more importantly, they can be sure that they are not being sold the incorrect product.

We remember what it's like to be unsure. We can not only advise the computer enthusiast, but we can provide no-nonsense, jargon-less advice to the computer beginner. Time and time again, we hear that people are exasperated with IT-people who can't speak free of jargon.

Sound about the right attitude? They follow up on those words, too.

[Cajun]

I have been dealing with www.qmb.co.nz in auckland for well over 2 years now.

Never ever had a problem with them (problems with courier companys they sometimes use). Any faulty parts replaced quickly, if ordered something and website says it avaiable it is not, usual give you something slightly better than what you ordered.

other than i deal with techpac for more corprate sorta items