STOLEN: my first bike from the transport company WTF die transpro (1 Nov 2009)

[Grasshopperus]

Update:

finally caught up with Shahil from transpro

They have reported the theft to the police and I have verified that the trailer, my bike and some other unlucky car owners car have all been registered as stolen.

According to the extremely helpful police call centre at Manukau, it was reported as stolen from the side of the East Tamaki highway. What was stolen was the trailer unit, the thieves actually jacked up the 2.5 tonne trailer, changed the wheel (leaving the old blown one on the side of the road) and then took off.

So, my paranoid rant about transpro lying in this case looks like its off base.

The trailer itself can be towed by a standard 4wd apparently. It's not an 18wheeler, MACK truck size thing.

I'm so pissed off, I bought that ZXR250 for a great price, I don't think I can find one like that again

Talked insurance with transpro, was thinking that this is not the standard case of a customer's vehicle being damaged in transit. This is a case where the entire trailer (owned by transpro) has been stolen and that their insurance should cover the trailer and all of its contents.

In anycase, I'm back on the market for bikes again.
Thanks for all of your support.

[GOONR]

Talked insurance with transpro, was thinking that this is not the standard case of a customer's vehicle being damaged in transit. This is a case where the entire trailer (owned by transpro) has been stolen and that their insurance should cover the trailer and all of its contents.

So what did they say about the insurance?

EDIT: or is the second sentence their response?

[awayatc]

directors are Nazia Nazhat Sharif and Shahil Chand of 7 Pidgeonwood Lane, Woodridge, Wellington. ...
so we know for a fact that these are dodgy cunts you're dealing with.

Dave

Dodgy cunts?
Nah just some good old Kiwi blokes trying to make an honest living.........

[YAMASAKI]

If no result by 17th Nov, there may be a few bikers in welly that day that could swing by & make some 'noise' on their door.

hmmmm, that IS DODGY, there doesn't seem to be a Pidgeonwood Lane in welly!

[Matt_TG]

FYI, the $1500 mentioned is the maximum liability under law, ie the Carriage of Goods Act 1979, not 'insurance'. The limit of $1500 is on a per unit basis, as in what form the company received the item to be shipped (in this case, one unit - a bike).

You can elect to take out insurance over and above this limit, either with the transporting company, or privately, but that would have been up to you at the time the agreement was commenced. Most goods are carried under what they call Limited Carriers Liability unless selected otherwise.

You have 30 days to lodge a claim of loss with the carrier, and 12 months to actually get the money from them, or you have no redress at all. Send them a letter / email right away, calling it a Pro Forma Claim and ask for their claim procedure documentation.

I've dealt with cases where the 12 months has expired and the carrier has dicked around and not paid and we can't get anything ... but that's the law and the law is an ass.

Disputes Tribunal's could look at the loss over and above the $1500 if you can prove the Carrier has been negligent or failed to carry out obligations under the Act...

Have a look at the Act, as regardless of what we feel is right and wrong, it's the basis of the contract you had.

Carriage of Goods Act Link

This sucks and I hope you get to the bottom of it - seems real dodgy.

[200BUSA]

Not sure I understand why you'd even mention this?

Still, I hope this gets sorted dude and yes, it sucks!

Because he hasnt taken possesion of said article and previous owners insurance may cover said loss. He wasnt implying he was going to just that he could. But depends on wether appropriate paper work has been completed.

[Grasshopperus]

Matt_TG thanks a lot mate. That's really useful info.

[Owl]

Because he hasnt taken possesion of said article and previous owners insurance may cover said loss. He wasnt implying he was going to just that he could. But depends on wether appropriate paper work has been completed.

No, that doesn't explain at all why the comment was made!

Fair enough if the seller was responsible for getting the bike to its destination, but that is hardly likely.

[grusomhat]

I remember fairgo found the act so old that inflation had not been accounted for. Ie, the $1500 is really not fair these days. It hasn't been changed though so it's still what will be paid. However, I would think that either the carriers insurance should pay full amount to them so why shouldn't you get it. The other option is small claims where you could possibly you the inflation argument in your favor (I may be wrong).

That sucks pretty bad though and what a PITA!

EDIT: Yeah 1979 and I can't see any amendments to the amount liable.

EDIT: Using this calculator http://www.rbnz.govt.nz/statistics/0135595.html general says about $7000 lol

[Headbanger]

No, that doesn't explain at all why the comment was made!

Perhaps to head off anyone suggesting that was a viable plan of action. By mentioning and dismissing it himself, it shows its not an alternative worth considering.

[vagrant]

hmmmm, that IS DODGY, there doesn't seem to be a Pidgeonwood Lane in welly!

Don't rely on google maps too much, they are way out of date. FYI Pigeonwood Lane is in Woodridge, just off White Pine (first right)
http://www.nzpost.co.nz/NZPost/Templ...eonwood%20lane

[Lurch]

In this thread: Yet another reason to not live in Auckland.

[Hopeful Bastard]

And another reason to transport your bike with BikeTranz..

I would recommend them to anyone transporting their bike.. Forgot to get bike insurance.. Bike got picked up thursday.. Left auckland Friday and got to Levin Saturday Midday.. Bike was strapped in nicely. Driver was a friendly bugger. All good for me :

[metalslug]

Man I really feel for you, especially this is your first bike!!!...And I just don't get how the trailer will get stolen from the side of the road? was the driver taking a long piss and fell into a ditch or something?

hope they give back your moneys worth...

Getting Transpro to transport my bike from Welly to Auckland as well. Last Friday / Sat they missed their pick up from the seller, said they have some "problem" with the van....

Finger crossed..

[Headbanger]

The suspense would kill me, I'd jump on a plane and get the seller to meet me at the airport with the bike.

Ride home.



Excellent.