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Thread: Mt Eden Motorcycles - Not going there again

  1. #16
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    22nd September 2009 - 13:36
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    Quote Originally Posted by Usarka View Post
    Or replaced it.... Maybe they did.

    Fuck me if I wouldn't call a "screen that filters oil" an oil filter.....

    Maybe the guy you confronted was happy to lose $10 rather than get into an argumentabout the semantics of what is and what isn't a filter.
    On that google page I gave earlier:

    The 250 Rebel doesn't have an oil filter. It has an oil screen. The screen doesn't have to be cleaned until you do major engine repair.
    Just change your crankcase oil often, as per the suggestion of your owners manual


    IT doesn't have an oil filter and all you have to do is drain the oil and put new one. The bike has 8,000 miles on the clock so it's almost new.

  2. #17
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    22nd September 2009 - 13:36
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    Quote Originally Posted by bogan View Post
    did you ask why the 90 mins? could have just been a 9min clerical error or something. I had a similar experience but I bloody well asked why the labor was so high, turns out they had done a lot more than I asked, and head mechanic had to stand there stirring some acid for half an hour too apparently.
    I took two bikes and on both of them there was 90 min labor.
    Also, on the invoice there was stated: "The VT250 could benefit from a full service". So nothing except the oil was done.

    Maybe they are really slow and it takes them 90 minutes to change the oil for non-technical (or computer guys like me) people.

  3. #18
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    22nd September 2009 - 13:36
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    Just as a note, I don't argue the 90 minutes for the labor.

    I argue the fact that they tried to charge for a change of a non existent oil filter. And their admittance of doing so by "thinking it had one".

  4. #19
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    5th January 2007 - 14:58
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    Quote Originally Posted by tcpdump View Post
    I took two bikes and on both of them there was 90 min labor.
    Also, on the invoice there was stated: "The VT250 could benefit from a full service". So nothing except the oil was done.

    Maybe they are really slow and it takes them 90 minutes to change the oil for non-technical (or computer guys like me) people.
    I do a FULL service on a late model European car for a labour charge of 1.5 hours & theres some fat in that too.

  5. #20
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    22nd September 2009 - 13:36
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    Quote Originally Posted by sidecar bob View Post
    I do a FULL service on a late model European car for a labour charge of 1.5 hours & theres some fat in that too.
    If you also do warrant of fittness, I'll gladly visit Tauranga for the day
    Oh, and if I have a 97 japanese car it's a bit cheaper I assume?

  6. #21
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    25th April 2009 - 17:38
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    Quote Originally Posted by tcpdump View Post
    Just as a note, I don't argue the 90 minutes for the labor.

    I argue the fact that they tried to charge for a change of a non existent oil filter. And their admittance of doing so by "thinking it had one".
    personally i'd be more concerned about the 90mins for labour, the $10 for the filter is proabably just a standard charge on all oil changes, as almost all bikes do have one.

  7. #22
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    4th February 2007 - 19:23
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    Quote Originally Posted by tcpdump View Post
    What can I say, just moved to Auckland. I used to pay in Wellington $40 for a change of oil (including the oil!) for my car (2.5L Honda inspire - for sale btw)
    Imagine my surprise here jumping from $40 for a car to $150 for a bike.
    Motorcycle oil is generally more expensive than car oil - for some reason, so I don't think that's a good comparison. Plus the way some of these guys drain car oil (i.e. quickly, before it's all drained) I wouldn't dream of doing to a bike.

    I would suspect that it's a standard charge and that the person raising the invoice probably didn't do the spanner spinning.
    "Oil - X litres @ $X"
    "Filter - 1 @ $X"
    "Spark plugs (for example) - 4 @ $X"

    I'd suggest that more bikes would have a filter than wouldn't.

    Go buy the tools and do it yourself - it'll probably pay for itself after one or two changes.
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  8. #23
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    30th March 2004 - 11:00
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    Quote Originally Posted by tcpdump View Post
    I took two bikes and on both of them there was 90 min labor.
    Maybe they are really slow and it takes them 90 minutes to change the oil for non-technical (or computer guys like me) people.
    I suspect that they don't actually record how long an oil change takes - just have a standard 90 minute charge for it. You can guarantee that as soon as they've got the drain bolt out, they're going to leave the bike and go and do something else, not stand there waiting for it to drain. It'd be fair enough if the "something else" was checking the rest of the bike over, lubing and adjusting whatever needed doing, but it probably wasn't.
    Look, for the cost of 180 minutes of labour, and the markup on the oil, you could easily buy yourself the tools you need to do it yourself next time. Two sockets (assuming the bikes have different sump plugs), a socket wrench handle, an oil filter wrench (assuming you can't do it with your hand, which is what I do), a drain pan, and some rags and you're set. You will even have some money left over for congratulatory beers. If you want to get a bit fancier, a funnel for a couple of bucks (or make one from the neck of a softdrink bottle), some disposable latex gloves for a few shekels, and some brake cleaner to make sure the oil on your zorst is all cleaned off.
    Even buying unnecessarily expensive oil, my oil changes cost less than $100 (filter is less than $20, oil ranges from $35 to $100, depending on what you buy. Usually, it doesn't take a full pack, so after three or four changes there's enough that you don't need to buy oil for the next one).
    ... and that's what I think.

    Or summat.


    Or maybe not...

    Dunno really....


  9. #24
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    25th July 2006 - 21:34
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    Quote Originally Posted by buzzinowt View Post
    1 and a half hours to change the oil
    If one had to remove fairings, do the change, and replace fairings it may take an hour...
    3L of oil (for a gsxr 750) costs about 38 - 45 bux.
    filter 20 odd.

  10. #25
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    25th September 2009 - 18:05
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    Quote Originally Posted by tcpdump View Post
    Hehe, I looked the guy in the eyes. He knew it doesn't have and that I caught him trying to rip me off. He admitted it in less than one second, he didn't even wondered if it has it or not, he said: "yes, you are right".
    Too be fair the guy that did the invoice might not himself know jack shit. That said though, he should be working off a jobsheet and not charging for things that weren't actually used.

    Quote Originally Posted by Quasievil View Post
    And I assume and Hope that you have discussed this issue with Mt eden M/C before coming on here and saying all this ??
    Given that he says he spoke to them and they re-invoiced removing the filter... I would say yes.

    Quote Originally Posted by tcpdump View Post
    M/C ? I assume Management?
    No - motorcycles.

    Quote Originally Posted by buzzinowt View Post
    1 and a half hours to change the oil
    Pretty good scam, eh...
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  11. #26
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    14th April 2005 - 12:00
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    The practice of padding out accounts with "liitle extras" is fairly widespread in the motor industry.

    Most accounts for the service of one of our cars will invariably have something like "Bars Bugs - $5.00" on the bill, when I know damn well that they haven't used any.

    They work on the basis that very few people will query such small amounts - and that includes me most of the time.
    Can I believe the magic of your size... (The Shirelles)

  12. #27
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    5th March 2007 - 18:08
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    Yeah this sort of stuff happens.

    I've noticed that 9 times out of 10, bike shops can and will screw you for stuff like this, unless you know them really well (i.e. bring a lot of business, or bought a bike from them).

    Alternatively go have a bitch about it. I once took a friend with me that's good at bitching, and reduced the cost of the job from $400 to about $280.

    I do everything I can at home. Things such as carb balancing, tyre changes, checking valve clearences (stuff I don't have tools for) are done RELUCTANTLY at bike shops.

    I've even had an event where a certain bike shop forgot to put a rear wheel spacer back in after a tyre change. The guy came running out of the shop as I was about to shoot off for my 20 minute motorway journey home. God knows what would have happened if he hadn't caught me on time.

    If I had the time or the inclination I'd do everything myself. But most times it's simply not practical.

  13. #28
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    25th April 2009 - 17:38
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    Quote Originally Posted by Virago View Post
    The practice of padding out accounts with "liitle extras" is fairly widespread in the motor industry.

    Most accounts for the service of one of our cars will invariably have something like "Bars Bugs - $5.00" on the bill, when I know damn well that they haven't used any.

    They work on the basis that very few people will query such small amounts - and that includes me most of the time.
    Thats why I DIY everything, and If they try that shit with the parts I get off them then I go somewhere else, international shipping is a wonderful thing!

  14. #29
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    25th September 2009 - 18:05
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    Quote Originally Posted by breakaway View Post
    Yeah this sort of stuff happens.

    I've noticed that 9 times out of 10, bike shops can and will screw you for stuff like this, unless you know them really well (i.e. bring a lot of business, or bought a bike from them).
    In which case they're probably screwing you on an even larger scale...

    Basically, you're saying you have prove your loyalty to the shop before you get treated honestly...
    This is my signature. There are many like it, but this one is mine. My signature is my best friend. It is my life. I must master it as I must master my life. Without me, my signature is useless. Without my signature, I am useless.

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  15. #30
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    5th March 2007 - 18:08
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    Quote Originally Posted by kwaka_crasher View Post
    Basically, you're saying you have prove your loyalty to the shop before you get treated honestly...
    Yes. And why should I have to? If they treat me like shit and rip me off, I'll go elsewhere. If they treat me well, I will come back and recommend their place to others who got screwed by other shops.

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