Mt Eden Motorcycles - Not going there again

[Crasherfromwayback]

I was actually pleasantly surprised with some of the cheap stuff I have got.
My koken stuff hardly ever comes out these days. Probably because I am scared it will get stolen

Like anything...even the cheaper stuff is getting better now. Koken is a-ok. Snap on is still my preference by far.

[EJK]

I'll share a story. I once got my 125 two stroke top end rebuilt (cost me close to $800) and they made a mistake and made the engine sieze (not my fault). The bike was repaired for the 2nd time and I did not had to pay for it ofcurse.

No wonder they got bankrupt.

[Headbanger]

I'll share a story.

I bought an MX bike from a local bike shop, Engine seized that very afternoon.

The end.




oh wait, took me two years to pay that baby off.

[p.dath]

I'll share a story.

I bought an MX bike from a local bike shop, Engine seized that very afternoon.

The end.




oh wait, took me two years to pay that baby off.

So you didn't enforce the legally required 3 month warranty a dealer has to provide?

[Headbanger]

So you didn't enforce the legally required 3 month warranty a dealer has to provide?

Entirely my fault.

Lmfao.

And this is going to fuck people over, I treat the bike shop the way I expect to be treated. Honestly.

[yachtie10]

Last time I asked about a torque wrench their the cheapest one they had was $100. So don't know how your making up kits for $40.

since when do you need a torque wrench to do an oil change?
I havnt had one in my garage for years (I own one it just hasnt been returned)

torque wrench doesnt stop you going the wrong way (well mine doesnt)

[yachtie10]

So you didn't enforce the legally required 3 month warranty a dealer has to provide?

where did that come from?

[EJK]

I'll share a story.

I bought an MX bike from a local bike shop, Engine seized that very afternoon.

The end.




oh wait, took me two years to pay that baby off.

LOL fukn epic

[bogan]

Last time I asked about a torque wrench their the cheapest one they had was $100. So don't know how your making up kits for $40.

one set spanner is all you need (two if its an internal filter), maybe add a brick and butter knife if the spin on filter is on pretty tight. And you may even get lucky and have the right size set spanner in the bikes toolkit anyway.

[kwaka_crasher]

Sometimes gets a bit more expensive if you have to buy filter wrench...

If you need a filter wrench to remove a filter it should subsequently be used on the person who installed the filter, to beat them around the head for overtightening it. If you think you need a filter wrench to put a filter on you should first beat yourself around the head with the filter wrench until unconscious.

...George comes around for anything I can't be arsed to attack with my 1/2"dr strongarm & 12" crescent. The guy is good.

How would you know? There isn't a single job on a bike that can't be tackled with your ample toolkit so he would have never come around!

Last time I asked about a torque wrench their the cheapest one they had was $100. So don't know how your making up kits for $40.

I've never used a torque wrench on a sump plug and never stripped one or had one come loose. It's total overkill to even bother, unless perhaps you're a gorilla.

So you didn't enforce the legally required 3 month warranty a dealer has to provide?

No such thing.

[Robert Taylor]

If indeed you have been ripped then fair enough but I think you owed it to Mt Eden to in the first instance talk to them about it ( the manager / owner ) before setting off a hand grenade on KB.
There are always 2 sides to a story. As it is via this thread Mt Eden Motorcycles have been in their absence tried, convicted and executed by a kangaroo court. Id personally be concerned about the labour content, if indeed it was only for the oil change? Id also be concerned about a filter at $10 as thats usually too cheap for a filter.
But there will be lots of good points about the shop and to TOTALLY condemn them without having first spoken to their manager is I think very kneejerk. Everyone that owns or works in shops have families and dependents, everyone deserves a fair hearing.

[kwaka_crasher]

If indeed you have been ripped then fair enough but I think you owed it to Mt Eden to in the first instance talk to them about it ( the manager / owner ) before setting off a hand grenade on KB.

How would that help everyone who has read this and now has food for thought when considering whom they should entrust with their pride and joy much less their wallet?

There are always 2 sides to a story. As it is via this thread Mt Eden Motorcycles have been in their absence tried, convicted and executed by a kangaroo court.

Nobody is convicting them of anything. They're expressing their opinions and experiences. Mt Eden MC can respond if they like - they have a login here.

Id personally be concerned about the labour content, if indeed it was only for the oil change? Id also be concerned about a filter at $10 as thats usually too cheap for a filter.

I've bought genuine Kawasaki filters for $15 from them. Vesrah are rarely more than $10 in my experience.

But there will be lots of good points about the shop and to TOTALLY condemn them without having first spoken to their manager is I think very kneejerk. Everyone that owns or works in shops have families and dependents, everyone deserves a fair hearing.

Totally condemn them? No - merely warn others.

Everyone deserves a fair hearing except, it seems, the customer who you think should have shut up and not posted this before speaking with Mt Eden MC management so they had the chance to bribe the customer who noticed they were being swindled. That does absolutely nothing for the next potential customer. Maybe Mt Eden will now be more careful about what they charge for. That's a good start.

[AllanB]

Being charged 1.5 hours is different from it taking 1.5 hours to do.

I believe it is a accumulated time.

Picture this: 4 guys to pick up your bike and spin it upside down so they can drain the oil out of that silly little filler hole at the top of the crankcase. Flip it back over and put it on the ground when empty. One to change the filter and refill.

Total time to physically do the job 20 minutes - it is just charged at 1.5 hours as it took up to 4 staff.

Quite reasonable.

[Owl]

Oil change dosnt cost more than $40 with the best oil.

Not too sure which planet you're living on dude?

[Robert Taylor]

How would that help everyone who has read this and now has food for thought when considering whom they should entrust with their pride and joy much less their wallet?



Nobody is convicting them of anything. They're expressing their opinions and experiences. Mt Eden MC can respond if they like - they have a login here.



I've bought genuine Kawasaki filters for $15 from them. Vesrah are rarely more than $10 in my experience.



Totally condemn them? No - merely warn others.

Everyone deserves a fair hearing except, it seems, the customer who you think should have shut up and not posted this before speaking with Mt Eden MC management so they had the chance to bribe the customer who noticed they were being swindled. That does absolutely nothing for the next potential customer. Maybe Mt Eden will now be more careful about what they charge for. That's a good start.

Etiquette, if he wasnt able to have a satisfactory resolution first then maybe after that he had more justification in pulling the pin on a KB hand grenade. Now the whole business is tarred with one brush.

Everyone always assumes the worst of dealers as if they are born on some alien planet.

What a dog eat dog society it has become, in many people mindset they dont practice by a code of fairplay. The way this guy has gone about it belies that principle.

BTW the reason many aftermarket filters are cheaper is because very often they dont have the same amount of paper area, in some cases only 60% of oem. Then theres filtration size, relief valve opening pressure etc. Caveat emptor.