Really? Try ordering a brain then.Originally Posted by DangerousBastard
Fully qualified Sifter.
Really? Try ordering a brain then.
Blue is BETTER
Yeah I've had some dealings with VGC. His prices are pretty reasonable, he can be a bit of a bugger to get hold of but that's on the odd occasion.
small cylinder, big rev!!!
Well I'm glad that it isn't just me that is being dicked around.
The big one for me was the lies that were told by them - "yes they are being couriered today to the dealer" when they weren't actually in the country at all!!!
Liars and thieves, strong words but true...
The contact I have if anyone else wants to have a bleat to the GM is: ian.beckhaus@triumphnz.co.nz
Recovered workaholic.
But they're very good at turning it into a nightmare!
You get the service you deserve...
If it wasn't for a concise set of rules, we might have to resort to common sense!
Forum whore
Well no wonder they don't need a bike licence, it's for selling new cars, ATV's and motocross bikes. Doesn't say anywhere about 'no riding ability required' but then also doesn't say it is required.
That's just crazy Steve
<- A new way to take a rubber!
It may be the manufacturer's local operation, but still the parts order was made through the dealer. The fact the customer had to ring 6 weeks later to find out just shows to me any lack of proactivity by the dealer.
Basically - why buy locally to get crap service. I may as well pay less and get my crap service quicker using overseas suppliers
Of course - local vendors that treat me well will continue to get my business. Poor service is not a sustainable business model MR. NZ businessman now the 'Net is here.
Deus ex ukulele
Oh yes. Aprilia New Zealand is Triumph New Zealand in drag. Relax. I can assure you that they appear to treat all of their customers at least as well as they appear to have treated you. I have documented my exploits last year to get some warranty-related matters for my Shiver partially remedied. At least for their Triumph franchise there is some evidence that they have a selection of parts in stock. In the case of Aprilias and Moto Guzzis they only appear to stock whole bikes.
Aprilia makes superb motorcycles. The bikes and their New Zealand owners deserve better.
Original Aprilia parts are available inside a week from Ed at AF1.com in Texas. If you're not concerned about having your two-year "factory warranty" honoured, do business there. Otherwise a two-year warranty may be long enough for Triumph NZ to get their finger out. Perhaps.
"Standing on your mother's corpse you told me that you'd wait forever." [Bryan Adams: Summer of 69]
"channellling the Pleideans"
Agreed, like any industry: mine included.
I thought elections were decided by angry posts on social media. - F5 Dave
Forum whore
Don't get us started on lawyers.
Hardcore Biker
I hope you're joking friend, if not, get real!! I bought a Two Brothers carbon fibre exhast at www.starcycle.com from US and A for $750 NZD landed. Took a week. What would the same pipe cost here? $1500?
Fair weather rider
I personally don't know how some accessories store's survive in this day and age?? don't they know there is a thing called the internet, they need to be more competative on pricing to win my buck!!, I normally price an item from an NZ store, then do an internet seach and buy online as I said before I've saved $1000 over the years.
Hardcore Biker
Agree. Much as I support local industry/commerce (after all that's how come my staff have jobs) but if we as a company are unable to front up we don't whinge if the potential customer heads for his computer.
I have long since given up on Triumph NZ and have used mostly Jack Lilly in the UK. Parts are usually here within a week and the VAT they deduct usually pays for the freight. In fact the last item I bought from them was cheaper to buy here, including freight and exchange rate than it would have been for my friend in London to purchase it!
"Twilight's like soccer. They run around for two hours, nobody scores, and a billion fans insist you just don't understand"
Double shot!!
Clearly intended to be a deliberate attempt at rudeness. You must be so fucking good at selling motorcycle parts to be able to attempt to humiliate people as you do. One day you won't be, and you will be relying on others' politeness and goodwill to not be an abusive dolt to you, just as you do, so you might like to pay a little bit of that back in advance. Consider also, that selling motorcycle parts is not well up there in the great scheme of things, so you better make fucking sure you are exceptional at your next task as well, and the next.
Steve
"I am a licenced motorcycle instructor, I agree with dangerousbastard, no point in repeating what he said."
"read what Steve says. He's right."
"What Steve said pretty much summed it up."
"I did axactly as you said and it worked...!!"
"Wow, Great advise there DB."
WTB: Hyosung bikes or going or not.
Fully qualified Sifter.
Well for one, I sell motorcycles, not motorcycle parts. Secondly, as I've said in other posts...just because I sell motorcycles, I don't see why that means I can't (like you or anyone else here) have an opinion of you or others here. You don't have to like that, and frankly I don't give a toss if you don't. If I was to go back to my former life, I'd be a mechanic, which is another reason why I think you're a dickhead. You think you know a whole lot more that you actually do. Stick to making icecreams.
Potty Mouth
To be fair i'd more likely to buy a bike from Pete because he clearly tells it like it is.
"It would be spiteful, to put jellyfish in a trifle."\m/ o.o \m/
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