Warranty claim settled at glacial speed

[Viscount Montgomery]

Bah, praising most of these typically hovering vulture dealer middlemen oufits around the country who's main objective in life is to slide their greasy fingers into your wallet, just because they come up with an excuse like "We can't do anything about it", is no different than saying you should be praising the household of fucken deadbeat arsehole neighbours living across the street as great people who deserve respect just because they haven't yet broken in and stolen stuff from your property

[Owl]

Sorry to argue but Triumph parts service IMHO is a complete bucket of crap. I ordered a pile of parts for mine and after a year of waiting and chasing them up I sold the thing and forgot all about ever dealing with them again.

Information I've received through the dealer Re: parts availability/time frame, has always been fairly reliable. If not, I'd source OEM parts myself through the UK or US. I've never had to do that though!

If you seriously waited a year to receive nothing, then I have to wonder if the problem lies with you.

[Max Preload]

If you seriously waited a year to receive nothing, then I have to wonder if the problem lies with you.

How, exactly, could it be a problem with him? Was it that he failed to chase them up during every waking moment to try and get the useless cunts to do their fucking job?

[UberRhys]

Hmmm... This sounds only too familiar...

Thread: Triumph Motorcycles NZ Ltd - hard to deal with, or just crap at spare parts

[Bonez]

After reading all the horror stories re parts availability on newish stuff I do actually feel quite qreatfull I ride some slightly antiquated kit and have accumulated a number of bit n bobs over the years. Thanks for sharing everyone. In this day and age anything up to a couple of weeks from elsewhere on the planet would be a reasonable wait. What's parts supply for Royal Enfeilds like? Just curious.

[Paul in NZ]

What's parts supply for Royal Enfeilds like? Just curious.

pretty good as it happens.... The indians have been churning stuff out for yonks and the rest comes from various lads in the UK like Hitchcocks.

Ironic I guess that parts for my 1970 650 triumph are a non issue.....

[Flip]

If you seriously waited a year to receive nothing, then I have to wonder if the problem lies with you.

I did chase them up, but the really sad thing is I never got the parts and I never got the money back, it was sooooo long I forgot about the bits. IMHO the term "rip off cunts" descrides Triumph NZ quite well.

I didn't know how bad Triumph NZ was at the time I ordered the parts, well do now. Once fool you twice fool me Triumph NZ.

[Bonez]

Surely you'd be able to get something sorted via Small Claims Flip?

[Flip]

Not worth it for the relatively few hundred dollars it cost me, I just chalked it up as a learning experience.

I am not surprised but disappointed to see how many other folk have had troubles getting parts from Triumph NZ. My Triumph was a great bike but to some small degree dealing with those cunts spoilt the whole Triumph ownership experience for me.

[Hitcher]

It's all academic now. My beloved and sporadically problematic Shiver has been written off. Ride it no more shall I. I have succumbed for the proven gold standard of a Japanese inline four. Let that be a lesson for me.

[Max Preload]

Not worth it for the relatively few hundred dollars it cost me, I just chalked it up as a learning experience.

It's not about the money. It's about the principle.

[drmikenz]

Hmmm... This sounds only too familiar...

Thread: Triumph Motorcycles NZ Ltd - hard to deal with, or just crap at spare parts

In a weird way glad to hear they are equal opportunity assholes... Misery loves company eh..

[Paul in NZ]

It's all academic now. My beloved and sporadically problematic Shiver has been written off. Ride it no more shall I. .

Written off? Dear god why?

[Ronin]

Written off? Dear god why?

One would imagine:

http://www.kiwibiker.co.nz/forums/sh...hlight=hitcher

[davebullet]

I did chase them up, but the really sad thing is I never got the parts and I never got the money back, it was sooooo long I forgot about the bits. IMHO the term "rip off cunts" descrides Triumph NZ quite well.

I didn't know how bad Triumph NZ was at the time I ordered the parts, well do now. Once fool you twice fool me Triumph NZ.

Missed where you first posted about this. Did you order the parts via a Triumph NZ dealer? or direct somehow? I've found Motorad in Wgtn pretty good and responsive. What parts did you order?