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Thread: Bike dealer problem

  1. #16
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    7th September 2009 - 09:47
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    Quote Originally Posted by Hurrie View Post
    i was just pissed off that he gave me the wrong impression about the bike, and yeah it took 2 calls to get him to pay back the $70. it was from waikato yamaha. He said that he didnt notice all the other scratches on the bike untill he took the photo's, which is fair enough but shouldnt he know about what he's selling? especially if i specifically asked him if it had other damage on it?
    Sounds to me like they may have made an honest mistake (that they, as an experienced dealership shouldn't have made) and have made good on the deal. You sound like you are satisfied with the final result.
    As for the $70 they charged you for arrangeing the shipping, imagine how long it would have taken you to make the necessary arrangements your 'never had to do that before' self. Calling around to find the best price, investigations into the shippers reputation, sort insurance, $70 bucks sounds fair to me an d you were lucky to get that money back which makes me more think they are wanting to see you right for the incomplete original description. The whole thing could have been avoided if you had requested pictures BEFORE sending $'s or better yet, get someone local and independant you trust to take a look for you.
    Maybe now you should be posting some nice words about Waikato Yamaha instead of bagging them.

  2. #17
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    8th April 2010 - 20:43
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    Quote Originally Posted by steve_t View Post
    Yeah, sounds like an honest mistake on their part. Waikato Yamaha have always been great to deal with in my experience. Again, I don't think they owed you the $70 but it was a nice goodwill gesture on their behalf. Props to them.

    Again, the drop damage would be enough to back out of the deal, but it sounds like you must have got a great deal anyway with the $1000 off! Glad it all worked out well in the end
    Yeah they were pretty good to deal with and it was awesome for their mechanic to do a full examination of the bike free of charge

  3. #18
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    25th October 2002 - 17:30
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    Quote Originally Posted by Hurrie View Post
    Yeah they were pretty good to deal with and it was awesome for their mechanic to do a full examination of the bike free of charge
    Wow I wish all customers were as believing as you when I was in car sales.

  4. #19
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    8th April 2010 - 20:43
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    Quote Originally Posted by onearmedbandit View Post
    Wow I wish all customers were as believing as you when I was in car sales.
    you dont think they did it?

  5. #20
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    25th October 2002 - 17:30
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    Nah I'm sure they did 'check' it over. I can't speak for them, but at the end of the day selling anything is about giving the customer peace of mind and maintaining as much profit as possible. If it was me selling it out of town, I'd definitely offer a 'full inspection' by my own mechanic. Gives the customer peace of mind and allows me to retain control of the inspection, meaning I can present it any which way I want to you.

    Did you know when a customer of the AA organises a pre-purchase inspection the AA will not even let the dealer look at the report. We couldn't even get a head start on how the vehicle possibly performed.

  6. #21
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    10th September 2008 - 21:23
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    Quote Originally Posted by Hurrie View Post
    he had already given me $1000 off the bike for that scratch on the right side, and im still happy to get it for that price (provided that its running fine like he claims) and i managed to get him to give me back the $70
    When you say he had already knocked $1000 off , was that before you came on here and posted this thread?
    Ciao Marco

  7. #22
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    8th April 2010 - 20:43
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    Quote Originally Posted by hiss View Post
    When you say he had already knocked $1000 off , was that before you came on here and posted this thread?
    yeah the first thing he told me was that he'd give me 1000 off the original price, later i asked him about the scratch on the right side fairing and he said that it had been accidentally dropped in the workshop and other than that scratch the bike was in "top condition"

  8. #23
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    17th February 2005 - 11:36
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    Quote Originally Posted by Hurrie View Post
    He said that he didnt notice all the other scratches on the bike untill he took the photo's
    Quote Originally Posted by steve_t View Post
    Yeah, sounds like an honest mistake on their part.
    Fuck me, you bunch of plums... their primary business is selling bikes, they would've looked it over well enough to note obvious damage before they even brought it from where it came from. If they traded it, they would've used that damage to beat the previous owner down. If they brought it, they would've used that damage to beat the previous owner down.

    Quote Originally Posted by Hurrie View Post
    you dont think they did it?
    I think your perception of a full mechanical check and their perception might be worlds apart. Have you seen the check sheet for the full mechanical check? Keep hold of it, might make some nice ammo if you have trouble further down the road. And that's not a slur on Waikato Yamaha, that's just a generic thing you'd do well to attribute to any sale. You're not their friend, you're just a customer. As OAB says, if you get a report done, make sure it's an independent one.

    You sound like you're young, and not old and cynical yet, which is a bit of good and a bit of bad... But these days, if it's not all to my satisfaction, I just walk away. There are thousands of bikes for sale every year, I might as well be buying on my terms. Never fall in love with anything mechanical before ou own it, and always get someone with no interest in it to check it over for you, even if that's just taking a mate along to look at it. Rose coloured spectacles have definitely cost me money before

  9. #24
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    18th July 2008 - 17:56
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    Quote Originally Posted by imdying View Post
    Fuck me, you bunch of plums... their primary business is selling bikes, they would've looked it over well enough to note obvious damage before they even brought it from where it came from. If they traded it, they would've used that damage to beat the previous owner down. If they brought it, they would've used that damage to beat the previous owner down.

    I think your perception of a full mechanical check and their perception might be worlds apart. Have you seen the check sheet for the full mechanical check? Keep hold of it, might make some nice ammo if you have trouble further down the road. And that's not a slur on Waikato Yamaha, that's just a generic thing you'd do well to attribute to any sale. You're not their friend, you're just a customer. As OAB says, if you get a report done, make sure it's an independent one.

    You sound like you're young, and not old and cynical yet, which is a bit of good and a bit of bad... But these days, if it's not all to my satisfaction, I just walk away. There are thousands of bikes for sale every year, I might as well be buying on my terms. Never fall in love with anything mechanical before ou own it, and always get someone with no interest in it to check it over for you, even if that's just taking a mate along to look at it. Rose coloured spectacles have definitely cost me money before
    Meh, I bought my beautiful 999 from a dealer in Dunedin sight unseen, and they did a service on it before it was sent, and it was and is perfect, sometimes you just trust people, and they are good people.. the world isn't all bad!
    Jabulani Kupela www.michelleclair.com

  10. #25
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    16th October 2007 - 10:05
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    Pictures of 1992 Honda CBR250RR in question.

    First picture is the marks from the our apprentice knocking the bike over in the workshop.
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    Come see us at Waikato Yamaha, 770a Te Rapa Rd, Pukete, Hamilton. In behind McDonalds Te Rapa. Or Phone 07 8505044
    Follow us on Facebook!http://www.facebook.com/pages/Hamilt...ha/85654618692

  11. #26
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    17th February 2005 - 11:36
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    Quote Originally Posted by sondela View Post
    sometimes you just trust people, and they are good people.. the world isn't all bad!
    Meh, it's your money.

  12. #27
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    13th February 2004 - 06:46
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    That's one mint bike for a 19 year old machine.
    Vote David Bain for MNZ president

  13. #28
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    25th October 2002 - 17:30
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    Quote Originally Posted by Waikato Yamaha View Post
    Pictures of 1992 Honda CBR250RR in question.

    First picture is the marks from the our apprentice knocking the bike over in the workshop.
    Definitely scratches on both sides of the engine, I take it that didn't happen when the apprentice dropped it?

  14. #29
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    10th May 2009 - 15:22
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    Quote Originally Posted by Waikato Yamaha View Post
    Pictures of 1992 Honda CBR250RR in question.

    First picture is the marks from the our apprentice knocking the bike over in the workshop.
    Looks in pretty good condition to me. I wouldn't be worried about scratches that minor on a 19 year old bike. Remember - it's 19 years old!

  15. #30
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    8th April 2010 - 20:43
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    Quote Originally Posted by White trash View Post
    That's one mint bike for a 19 year old machine.
    Yeah!!! i cant wait to get it

    Quote Originally Posted by onearmedbandit View Post
    Definitely scratches on both sides of the engine, I take it that didn't happen when the apprentice dropped it?
    yeah thats what i thought too but i guess a good paint job of the engine covers should do the job, still worth the money for me.

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