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Thread: Good service vs bad service. Stories?

  1. #46
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    7th February 2010 - 19:27
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    Quote Originally Posted by caseye View Post
    Aw Shucks , ya think there kitty??? LOL . Missed ya at the FBMC Chrissy do mates.
    sorry about that!
    Hey the damsel in distress thing work on you and Dave didn't it? There I was surrounded by the very best that the FBMC had to offer when the piglet wouldn't start!

  2. #47
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    11th June 2011 - 16:30
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    Thumbs up

    Quote Originally Posted by hellokitty View Post
    must be my awesome helmet hair/afro thing I have going on, plus the sight of my fat ass add some layers of gear and you can't even tell I have big boobs
    No, it is probably the whole damsel in distress thing - always works with the old guys, sometimes with the young ones.
    Lucky lucky days my hands shaking already i thought start up bike shop know... hehe
    I got bike pump can help with inflation of air bags works a treat

  3. #48
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    25th August 2011 - 02:43
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    AMPS have looked after me in the past, and Mark (ex Mt Eden & TMG now in Hyosung Nth Shore) has always helped me above and beyond.
    Treads aren’t too bad, can’t say I’ve had any work done there but the little bits and pieces and gear I buy are well priced.
    Mike & Co at Dury Tyres are always fast, friendly and helpful.
    Tony in Haldane’s knows his stuff too.

  4. #49
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    12th July 2003 - 01:10
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    Can't speak for the rest of the company but if they're anything like Crasherfromwayback they should be pretty damn good.

    He certainly is, I get top service and attention from him!
    Winding up drongos, foil hat wearers and over sensitive KBers for over 14,000 posts...........
    " Life is not a rehearsal, it's as happy or miserable as you want to make it"

  5. #50
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    17th April 2006 - 05:39
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    Quote Originally Posted by scumdog View Post
    He certainly is, I get top service and attention from him!
    Hahaha....cheers! You wait till you want to buy and bike and see how hard I try!

    Tell you a funny wee story. Yesterday Ben from Motorad rang me just after 12.00 in a panick, as he'd just sold a bike, but their workshop had closed (as had VTNZ) so he couldn't check it for a wof. Asked if we could help out. Sure, no worries at all. So poor Ben rushed around to get it checked, he's flustered because the guy originally said he'd buy a Ducati they had, which Ben had wofed and registered for him.

    He's sinced changed his mind last minute, and wants the ER6 that Ben has in our WS. Meantime...I go back out into the showroom, and come across a geezer that tells me he's looking for a bike around 5k, as he's been looking at a Ducati and an ER6 round the corner at Motorad!!

    What a fucking FLEA!! First he fucks them around and lets them waste money getting the Duc sorted, then when Ben is doing the same with the ER6 he's prepared to lie through his teeth, and wander off else where. Ben was staying back late in his own time, on Christmas Eve to help this guy, and...

    When I went out the back and told Ben I had his customer in our showroom looking to buy a bike...you can imagine the look on his face!!

    Anyway, I sent the guy back to Motorad telling him the ER6 was a massive bargin and to not be silly and go for it. I hope he did for Bens sake.

    So just remember peeps, whilst sometimes bike shops get it wrong...we often have to put up with some pretty slimey people too. Luckily, I reckon 95% of motorcyclists are CG's!!

    Merry Christmas to you all!

    Pete

  6. #51
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    9th May 2007 - 16:10
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    Courier post win the bad service award for this year. 2 weeks to get something from auckland to Waiuku. Finally they admitted that the courier just can't find enough time in his day to get to waiuku. Yet I'd seen his van almost every day. He's just too busy to deliver parcels before christmas... It's not like we're paying him to eh?

  7. #52
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    2nd February 2008 - 15:59
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    Have to give TSS Lower Hutt another HUGE thumbs up....

    My partner was booked on a morning ferry crossing Dec 23rd. She loaded her Can Am, and bugger me days, the cable operating the park brake 'slipped' off it's 'wheel' as she released the brake.... well she just turned up at TSS 8am, as Ben opened the workshop.. yes it is under warranty but... they took it straight in and in 2 hours she was back on the road. (If the brake fails on the Cam Am it not only beeps continuously at you when the ignition is switched off, it will have no park brake and can't be left on the gears as her one is a 'semi automatic' clutchless version. Not only did they put the cable back in place but took the time to do a 'modification' to prevent it happening again.

    Cheers Guys
    If the road to hell is paved with good intentions; and a man is judged by his deeds and his actions, why say it's the thought that counts? -GrayWolf

  8. #53
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    27th January 2005 - 08:41
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    I have to say that every dealing I have had with Wellington Motorcycles over the last 10 years has been without fault. This covers the parts guys, workshop and salesguys..well apart from that one time I went in to buy some boots and that Pete guy conned me into buying a new bike..... Damn I love that bike......
    Do not walk behind me, for I may not lead
    Do not walk ahead as I may not follow.
    Do not walk beside me as the path is narrow
    In fact FU*K off and leave me alone

  9. #54
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    17th April 2006 - 05:39
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    Quote Originally Posted by Hailwood View Post
    I have to say that every dealing I have had with Wellington Motorcycles over the last 10 years has been without fault. This covers the parts guys, workshop and salesguys..well apart from that one time I went in to buy some boots and that Pete guy conned me into buying a new bike..... Damn I love that bike......
    Cheers Brett!

  10. #55
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    6th January 2009 - 12:17
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    Quote Originally Posted by Crasherfromwayback View Post
    Obviously be better if it was right in the first place...but...

    I'll look into it for you when I'm back on Monday if you like.

    Cheers.
    Got that price for me yetI know, I know its christmas. Still interested if the price is right.

  11. #56
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    17th April 2006 - 05:39
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    Quote Originally Posted by skippa1 View Post
    Got that price for me yetI know, I know its christmas. Still interested if the price is right.
    Sorry about the delay mate. We're about to do something big with tyres...but I'm not fully sure what brands etc we're going to attack.

    Our spares manager is away till the 8th I think from memory, so I'll try and get mt wee brain to chase him up for you and see what the bully is.

  12. #57
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    10th August 2008 - 18:24
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    Avon City is the best... they dropped the quoted price for a service by $90 good fellas there, fast becoming one of the best shops in CHCH.

    Rolling Thunder not too bad once you can appreciate how much work they have on but their service is pretty good.


    Don't go near Radical choppers , Casbolts or Trevor Pierce.

  13. #58
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    26th November 2009 - 18:43
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    Quote Originally Posted by Jerry74 View Post
    Avon City is the best... they dropped the quoted price for a service by $90 good fellas there, fast becoming one of the best shops in CHCH.

    Rolling Thunder not too bad once you can appreciate how much work they have on but their service is pretty good.


    Don't go near Radical choppers , Casbolts or Trevor Pierce.
    Funny. Most people say the same thing.

  14. #59
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    20th January 2010 - 21:19
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    Went for WOF at BP Marshlands Ch-Ch, paid at counter and rode round back and waited and waited - finally guy comes towards me shaking his head - "Its the WOF motorbike guy's day off"

    Never heard of such a thing where there is WOF specialist for motorbikes given they are more basic to check than a car. Communication between the front desk and the inspectors would have been a fine thing.


    Went to On The Go on Hills road and warrant was done in a Flash !

  15. #60
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    11th January 2010 - 04:48
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    Just did the first oil change after having had the bike in for recall work at the dealer (gearbox bearing, so cases were split). The sump plug was on so tight, I needed a breaker bar on the socket to get it off (it's nicely rounded now too, so new one of those now required), same deal with the cover for the secondary filter. When I pulled out the secondary filter, it was covered in bits of engine sealant, so can only assume a fair amount was used in re-assembly... the valve cover gasket leaks oil... and as usual (happens every time they do any engine work) it's got water with a subtle hint of coolant in the rads... the mechanic at the dealership has a reputation, which my experience would seem to back up.

    When it's time to do the 50hr clearance check/piston/crank whatever is required service, I'll be going somewhere else.

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